Guest Reviews of Mcsrh Maijia Shiqu Hotel (Xi'an Xiaozhai Branch)
9.3/10
Very Good
2581 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.4
Cleanliness9.2
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All reviews(2581)
Positive reviews(2541)
Reviews with photos/video(740)
Friendly front desk staff(228)
Easy to get around(206)
Close to metro(110)
Many amenities(103)
Well designed(61)
Nice bathtub(27)
Includes a safe(10)
Negative reviews(40)
Anonymous User
Business Double Room
Stayed in Jun 2026
Other
1 reviews
10/10
Outstanding
Posted on Jul 7, 2026
The front desk service was excellent. I really like this hotel and will definitely be returning often. I've also been to their Bell and Drum Tower branch before, and that one was great too.
Original textTranslated by Google
Response from Property: We are so excited to see your simple yet profound positive review, and you really appreciate our service! We strive to provide the most attentive and meticulous service to every guest, bringing them exceptional value. We are a vibrant and youthful hotel, showcasing our unique charm through a minimalist style and warm, considerate service. Your encouragement is our greatest support and motivation. We will wholeheartedly serve every member of our family and look forward to seeing you again!
Guest User
M2 (2 Beds)
Stayed in May 2026
Solo traveller
5 reviews
2.0/10
Posted on Jun 27, 2026
On the first night, the bedside table was covered in dust, and there were blood stains on the pillowcases. When I returned in the evening, the trash bin was overturned, and the bed was still a mess, completely unmade. I wanted to complain to the front desk, but then I thought, for a small guesthouse at this price, I shouldn't expect too much, so I just put up with it. On the second night, after falling asleep, I was suddenly woken up by a strong smell of cooking fumes filling the entire room... I really couldn't sleep, so they moved me to a different room. In the middle of the night, I was woken up again by very loud noises from the next room. The soundproofing here is just awful. I rarely leave bad reviews unless it's truly excessive, but this stay was just speechless!
Original textTranslated by Google
Response from Property: Dear Guest, We are deeply sorry for your experience during your stay. Upon receiving your feedback, the front desk immediately changed your room and arranged a king-size bed with a bathtub. We also took appropriate measures after your departure. The hotel will strengthen its hygiene monitoring and will pay close attention to cleanliness in advance. – Hotel Manager
Guest User
Business Double Room
Stayed in May 2026
Couple
21 reviews
10/10
Outstanding
Posted on Jun 14, 2026
The room was great and the bed was very clean. The front desk service was excellent, very helpful and friendly. Everything in the room was spotless. I had a very comfortable stay.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your thoughtful and perfect review! We are deeply touched. Sometimes, a positive review means a lot to us; it's proof and affirmation that our hard work has been recognized! After carefully reading your review and seeing your praise, we are overjoyed. Thank you again! We are especially grateful to have met you. "You ask when we will return," we wonder when you will come again. The entire team at MaiMai Hotel eagerly anticipates your next visit. Thank you again! Hotel Manager: MaiMai
Guest User
M1
Stayed in May 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 13, 2026
Overall, my stay was incredibly satisfying! The front desk staff were very efficient with check-in, and the room was spotlessly clean with no strange odors. The bedding was comfortable, and the soundproofing was excellent. It was also very convenient for getting around and finding places to eat. This hotel offers amazing value for money, and I'll definitely choose it again for my next trip. Highly recommend!
Original textTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are honored that you chose our hotel as your place of stay. Here, every guest is a valued guest, and every encounter is a precious connection. We hope that wonderful moments will continue to unfold for you, and we look forward to meeting you again in the future to create more pleasant memories!
archer BBS
Business Double Room
Stayed in Jul 2026
Solo traveller
23 reviews
10/10
Outstanding
Posted on Aug 13, 2026
Satisfied with my stay, the room was clean and quite good.
Original textTranslated by Google
Response from Property: 感謝您在百忙之中抽出寶貴的時間為房間進行點評!我們感到非常榮幸,茫茫人海中您選擇了我們酒店作為您停留的驛站。在這裏,來者皆是我們的尊貴客人,每一次相逢都是一次緣分。願美好的生活與您環環相扣,期待未來與您再次相會,為您創造更多愉快的回憶!
Guest User
Business Double Room
Stayed in May 2026
Other
1 reviews
10/10
Outstanding
Posted on Jun 10, 2026
A truly delightful stay. The hotel's overall atmosphere was incredibly relaxing, and the room was spotless and cozy, with thoughtful touches evident everywhere. The service was gentle, courteous, and very attentive. It's rare to find such a comfortable place to stay while traveling, and I genuinely recommend it to everyone.
Original textTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are honored that you chose our hotel as your place of stay. Here, every guest is a valued guest, and every encounter is a precious connection. We hope that wonderful moments will continue to unfold for you, and we look forward to meeting you again in the future to create more pleasant memories!
Guest User
Business Double Room
Stayed in May 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 10, 2026
Just checked in and I'm already so pleasantly surprised! Everything is spotless, the cleaning is incredibly thorough, and I highly recommend this place. The staff are all very attentive and genuinely care about their guests, not just going through the motions. The experience far exceeded what I'd expect from hotels at this price point! 👍👍👍
Original textTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are honored that you chose our hotel as your place of stay. Here, every guest is a valued guest, and every encounter is a precious connection. We hope that wonderful moments will continue to unfold for you, and we look forward to meeting you again in the future to create more pleasant memories!
Anonymous User
M1 (Large Screen Audio-Visual Double Bed)
Stayed in May 2026
Travelling with friends
5 reviews
9.5/10
Amazing
Posted on Jun 11, 2026
Not bad overall, though the mini-fridge wasn't cooling. The hotel is close to the subway station, with plenty of snacks and BBQ spots nearby, giving it a vibrant, local feel. It's located in the Giant Wild Goose Pagoda area, so it's very close to tourist attractions. Recommended.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! As the ancients said, "A mountain is not famous for its height but for the immortals dwelling there; water is not sacred for its depth but for the dragons residing within." Thank you for your recognition of MaiMai's services! However, we know there is still a gap between our current performance and your expectations of a full five-star rating. We will continue to strive for improvement! Wishing you a happy day! The hotel is approximately a 10-minute walk from the stadium, a 10-minute taxi ride or a 15-minute subway ride from the Big Wild Goose Pagoda, a 10-minute taxi ride or a 15-minute subway ride from the Bell Tower, a 10-minute taxi ride or a 10-minute subway ride from the City Wall, a 10-minute walk from Metro Line 2, a 15-minute taxi ride or a 30-minute subway ride from Chang'an Twelve Hours, the Tang Paradise, and the Shaanxi History Museum and Shaanxi Provincial Art Museum, a 10-minute taxi ride or a 20-minute subway ride from the Yongning Gate, and a 10-minute taxi ride or a 15-minute subway ride from the Yongning Gate. We look forward to your stay with your family and friends! -------MaiMai, Hotel Manager
MUTOUACE
Business Double Room
Stayed in May 2026
Business traveller
6 reviews
10/10
Outstanding
Posted on Jun 10, 2026
The room was very clean and the service was good. It's great value for money and suitable for all kinds of travelers. I've already recommended it to my colleagues.
Original textTranslated by Google
Response from Property: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣。
Guest User
Business Double Room
Stayed in Apr 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on May 19, 2026
Seriously, I've hit the jackpot with this place! This hotel offers peak comfort; the mattress is just right—not too soft, not too firm—making for a super relaxing lie-down. It's such a welcoming spot near the school, and the cleanliness is top-notch; even the corners are spotless.
What's more, the lobby's decor is incredibly atmospheric and perfect for photoshoots 📸📸📸. The front desk staff are gentle and patient, handle things efficiently, and resolve issues quickly with a kind and friendly attitude. The location is also fantastic, making it super convenient for getting around, shopping, or taking the subway. At night, the soundproofing is excellent, guaranteeing a peaceful night's sleep. The hotel's price is quite reasonable and affordable, making it perfect for both business trips and leisure travel. It's definitely going on my 'frequent stay' list!
Original textTranslated by Google
6/8
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are honored that you chose our hotel as your place of stay. Here, every guest is a valued guest, and every encounter is a precious connection. We hope that wonderful moments will continue to unfold for you, and we look forward to meeting you again in the future to create more pleasant memories!
Guest User
Business Double Room
Stayed in Apr 2026
Travelling with friends
4 reviews
10/10
Outstanding
Posted on May 22, 2026
This hotel truly exceeded my expectations! The common areas are fantastic, offering a lounge, luggage storage, a water dispenser, and even self-service laundry machines and dryers, making it incredibly convenient for travelers. The lounge also has a great variety of beverages. The guest rooms are fully equipped; the branded mattress ensured a very comfortable sleep, the toiletries are high-quality, and each room comes with a safe and a mini-fridge. There's a good selection of room types too, including TV rooms, projector rooms, and rooms with bathtubs, all very unique. It's clean, quiet, and offers incredible value for money. Highly recommended!
Original textTranslated by Google
6/7
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are honored that you chose our hotel as your place of stay. Here, every guest is a valued guest, and every encounter is a precious connection. We hope that wonderful moments will continue to unfold for you, and we look forward to meeting you again in the future to create more pleasant memories!
Anonymous User
Business Double Room
Stayed in Apr 2026
Travelling with friends
22 reviews
4.5/10
Posted on May 22, 2026
There were cockroaches in my room. I messaged customer service but they never responded, even after a week. I really don't want to leave a bad review, but I can't stand a hotel, especially a 4-star one, having cockroaches.
Original textTranslated by Google
Response from Property: Dear Guest, We are very sorry that your stay involved an unpleasant experience with insects. This is completely inconsistent with our room hygiene standards, and we are deeply sorry for this. We have immediately arranged for our housekeeping department to conduct a thorough inspection and deep disinfection of the affected area and similar rooms. We will also be streamlining our cleaning procedures to prevent similar issues from recurring. Regarding your comment about the mismatch between the price and the experience, we will seriously reflect on the appropriateness of our service and pricing, and will continue to optimize our overall service quality. If you would like to give us another chance to improve, please feel free to contact our hotel customer service. We will do our best to provide you with a better stay. Thank you for your feedback, and we wish you a pleasant stay.
Guest User
Business Double Room
Stayed in Apr 2026
Travelling with friends
3 reviews
10/10
Outstanding
Posted on May 14, 2026
My stay at this hotel near Xiaozhai, Xi'an, far exceeded my expectations! The location is excellent, within walking distance to the Xiaozhai commercial area and the subway station, making shopping, dining, and getting around incredibly convenient. The room was clean and tidy, well-ventilated with no strange odors, and the bedding was soft, ensuring a very comfortable night's sleep. Facilities were complete, hot water was consistent, Wi-Fi was fast, and the soundproofing was decent. The front desk staff were warm and attentive, making check-in and check-out efficient. It offers incredible value for money. For such a prime location in Xiaozhai, the price is really affordable. It's perfect for tourists and short stays. I highly recommend it and will definitely choose this place again next time I'm in Xi'an!
Original textTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are honored that you chose our hotel as your place of stay. Here, every guest is a valued guest, and every encounter is a precious connection. We hope that wonderful moments will continue to unfold for you, and we look forward to meeting you again in the future to create more pleasant memories!
Guest User
M1 (Large Screen Audio-Visual Double Bed)
Stayed in Apr 2026
Other
3 reviews
10/10
Outstanding
Posted on May 13, 2026
Great environment, the front desk service was excellent. They also have self-service washing machines and dryers.
Original textTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are honored that you chose our hotel as your place of stay. Here, every guest is a valued guest, and every encounter is a precious connection. We hope that wonderful moments will continue to unfold for you, and we look forward to meeting you again in the future to create more pleasant memories!
BamBam wowowee
Business Double Room
Stayed in Mar 2026
Solo traveller
42 reviews
10/10
Outstanding
Posted on May 21, 2026
This hotel has a beautiful interior design that creates a modern, comfortable, and elegant atmosphere. Every space feels thoughtfully designed and welcoming. Its location is also a huge advantage, right in the heart of the Beilin District, making it very convenient for food, shopping, and exploring the city. Overall, a great place to stay for both comfort and accessibility.