VX Hotel(Xi'an Weiyang District Municipal Government Store)

The location is convenient, the hotel facilities are very good, and the front desk service is in place.

The hotel is about 10 to 15 minutes walk from Wenjing Road subway station, which is a bit farther than expected. Check-in should be around 11 o'clock in the evening. There is only one person on duty at the front desk. If there are many guests, the check-in speed will be relatively slow. However, I still hope to strengthen personnel training, and at least consciously observe which guest comes first. It’s not that whoever rushed to hand you the ID card would help whoever did it first. When I did it, a man wanted to join my team, but he didn’t succeed, but the lady who was waiting behind me was still inserted by the man. After leaving the team, the lady did not say anything. This experience is very poor. When checking in, there was an initiative to prompt that the room booked had no windows, which was good. Air freshener is sprayed in the room, and it is sprayed every day. The cleaning aunt is also very careful and careful. But there was a hole in the quilt when I checked in. I immediately called the front desk to inform and ask for a replacement. The front desk said that there was no staff on duty and could not be replaced and said it was written down. But when I returned from work the next day, I found that the quilt still had not been replaced, and the disinfectant smell of the entire bedding was quite heavy. The air conditioning in the hotel is really good, but the hot water for the bath is not good. I don’t know what kind of hot water mechanism the hotel has, but the water must be released for at least 15 minutes to reach the hot water. The Xiaomi TV used in the hotel can watch the drama you want to follow. Because I had to catch the train the next day, I communicated with the front desk the night before and issued an invoice. My order amount was 505, and the hotel system showed 505, but I didn’t know why the 504 was issued to me when I was issuing the invoice. Reissue it for me. I just need to catch the train. Although I only lost one dollar, sometimes it is very troublesome for the company to verify the report. I’m not sure when you issue the invoice, you can communicate with me to confirm, but I don’t, I make my own claims. There is also the front desk brother asking for praise when leaving the store, I also know that the leader should ask for this. But I really hope that this will not happen anymore. You can ask customers to give reviews, but please don’t forcefully ask for 5-star reviews, which is very disgusting. Better service is better than anything else.

This is a family trip in Xi’an, I was lucky to be able to stay at the Fengcheng Qilu Gefei Hotel, the hotel facilities are very good, the decoration of the light color is very comfortable, the waiters are warm and polite, the breakfast is also very rich, and the young lady at the front desk Very patiently to help us solve the problem, thank you very much!

房間乾淨衞生，設施方便，前台泡泡小姐姐服務態度很好，相比周邊酒店，性價比挺高的了，沒有失望。

環境還可以，出差首選，離北站近，房間衞生乾淨，客房服務員和前台服務員都很熱情，有停車場，性價比高🫧

前台泡泡服務態度很好，幫忙升級了房間，衞生乾淨，有免費停車場，設施設備齊全，環境舒適。

衞生乾淨，打車方便 出來旅行隨便定的 住着還可以 就是離城區有些遠 前台小薛升級了房間

性價比超高的酒店，房間透氣好，服務熱情，還有一個停車場，附近吃的多，交通便利

很滿意的入住體驗，辦理入住快，衞生乾淨，交通方便，服務很用心，棒 🫧