Mercure Hotels in Xining

Let's start with the positives: 1. The hotel is a convenient 10-minute walk to Wanda Plaza. The breakfast variety and taste are both excellent. They have everything from mini wontons, noodles, bread, cakes, yogurt, stir-fries, congee, cereal, and juices (of course, it can't compare to a five-star hotel, but it's very good for a hotel of its caliber). 2. The hotel offers a self-service laundry room with complimentary washers and dryers. There are even sticky notes and magnets next to them, so you can write your room number on a note and attach it. If you can't pick up your laundry promptly, the staff can retrieve it, put it into a laundry bag, and deliver it to your room. This is absolutely fantastic! Now for the downsides: 1. The room I booked was advertised as having a smart toilet, but the bidet function didn't work; the water sprayed downwards instead of upwards. 2. The mini-fridge in the room was very noisy, clearly old and due for replacement. Plus, it was unplugged, and I had to pull it out to plug it in (I'm guessing the previous guest unplugged it because of the noise, but it should have been plugged back in during room cleaning, otherwise the next guest can't get cold drinks). Finally, a positive note on the service: I left in a hurry and forgot my charger in the room. After I called, the staff immediately verified they found it and promptly couriered it to the specified address. The response time was very quick! I have to give them high praise for the service.