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5 star

Residence
4.4/51 Reviews

Residence

Yekaterinburg|1.27km from Light and Music Fountain in the Historical Park
I will tell you my experience and the first case in the entire history of my staying in different hotels in the world for several years...and the only case where I will never stay in this hotel again. I first met the Residence Hotel in Yekaterinburg in late July 2021. I always book a room through the Trip Com app, but this time, since I plan to arrive in the city at 1 AM, I decided to call the hotel front desk directly and ask about staying for 0.5 days-this is the normal practice of any hotel chain , But not here. In the phone conversation, by the way, Natalia and I wrote down for each firefighter (I think), I clarified... In the application, the price of my accommodation is 9900 rubles (day) and can Go to a meeting at the hotel and give a 50% discount (5000 rubles) if I go after 2:00 in the evening... Natalia called back after some and confirmed that she has coordinated the management of this issue and their waiting time for me. Okay, I think, but it is also logical, because there is a law that directly requires the hotel to charge guests no more than 50% of the day’s fee for check-out hour set hotel-as A rule, it is 12-14 hours a day. Arrived at the hotel at 02:00 in the evening, and the front desk was shocked. The accommodation fee of this hotel is 9987 rubles per night (that is, staying for 10 hours and check-out), and the cost of a whole day is 9900 rubles on my application. So no one can solve the problem at night, the receptionist is generally incompetent and decided to postpone the question until the morning, but they asked me to sign under the phrase that the hotel staff warned me that she announced the amount to me, that is, in her opinion, it is correct with her Colleagues agree-Natalia. But I went to bed without signing the customer's card. In the morning I met Anastasia, an arrogant receptionist, looking at you as if you were a servant, not a guest in a five-star hotel. They tried to lift my full payment... They even kept my things and put them in the locker until the management solved the problem-this is already an article, taking into account the phone input and Confirmed that the amount of stay is 5000 rubles for 0.5 days, in the absence of my signature in the corresponding column check-in and the law of the Russian Federation regarding payment rules that will be 0.5 days after 00:00 and pay no more than 50% of the guest. As a result, they called me 2 hours later and asked me to pick up things from the locker after paying 5500 rubles. At the time of payment, Anastasia, the hotel's senior employee... grinned, trying to make jokes... as if I didn't live here for status, in general I must stay two stars. This is the first time I have encountered this kind of service. During my travels to different countries, I have stayed in four-star and five-star hotels. The story does not end there... On August 7, 2021, I decided to give the hotel a second chance to register for a one-day stay in my Trip Com app for 12,500 rubles. When checking in at the reception, the same Natalia, obviously did not recognize me immediately...because I accidentally booked a room a week later and it was impossible to cancel the reservation (non-refundable price), Natalia went The meeting was resolved and I did not have any problems. This is the normal practice of hotels and international airlines. But less than 3 hours after check-in, the check-in situation has undergone a fundamental change. Natalia invites me to repay the accommodation fee that I have already paid, not at the price in the application, but at the hotel price of 15,000 rubles. For this question, what does this have to do with..., the answer is shocking-”You have to check in within a week, so either pay or leave.” The question arises: Why do you want to fill me and sign me in it? The signature of the check-in procedure is to be repeated after 3 hours from me to get repaid for more than my application. As a result, after indicating to Natalya that my booking is non-refundable and the payment has been charged from me, the problem seems to continue into the morning.

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Breakfast

Gold 1905 Boutique Hotel
2/511 Reviews

Gold 1905 Boutique Hotel

Yekaterinburg|0.57km from Light and Music Fountain in the Historical Park
If you could put 0 stars - would have set. All fire reviews are exactly bought!!!! Don't believe them!!!! 3 days of tresh for almost 21000 r - it is strong!! I tell what was different from this hotel: 1) In the room dirt!! (Dust over the bed on all bricks, I think the year didn't wash them) 2) in the closet hangs a coat in which someone before me walked and he was not washed!!! This is just a tresh of course!!! Such even a roadside hotel does not allow 🤢🤢 pillows too smell all then, cleaning they have not seen at all in their 3) to set up water this quest whole!! 4) The hearing in the room is such that you hear passing people, entering calls to the phone and homephone!! The rest you will only dream (at least on the 2nd floor, next to the repeschen). From 00-30 to 06-30 I could not sleep, because the drunken compass went there-to-then on the 1st floor (apparently to smoke), and then to the house phone all gently called, and the administrator didn't have enough mind to do something with it (for example to lock or door, for example to close, But then the same administrator was very strongly sleeping, which 1.5 hour was missing on the spot and could not remove the phone and the door of the home phone to open the people coming, from 05-00 to 06-30 approximately(apparently tired). 5) After booking the hotel, the fraudsters started calling and asking for a payment for 1 day. The administration admitted to the breakdown of the base, but it is very much like a plumbing of personal data!!! We police did not prevent us from dealing with this, The scheme is not tricky at all)) After Rugani, of course, I was given a new room (because I was not ready to sleep at night), but the pillows are as odorous as in the past room, but even the coat is clean))) In addition to the location of this hotel - there are no pluses. No more foot here.

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Top rated hotels in Yekaterinburg

Searching for hotels near Light and Music Fountain in the Historical Park? Compare room rates and reviews to find your ideal stay.
Gold 1905 Boutique Hotel
2/511 Reviews
If you could put 0 stars - would have set. All fire reviews are exactly bought!!!! Don't believe them!!!! 3 days of tresh for almost 21000 r - it is strong!! I tell what was different from this hotel: 1) In the room dirt!! (Dust over the bed on all bricks, I think the year didn't wash them) 2) in the closet hangs a coat in which someone before me walked and he was not washed!!! This is just a tresh of course!!! Such even a roadside hotel does not allow 🤢🤢 pillows too smell all then, cleaning they have not seen at all in their 3) to set up water this quest whole!! 4) The hearing in the room is such that you hear passing people, entering calls to the phone and homephone!! The rest you will only dream (at least on the 2nd floor, next to the repeschen). From 00-30 to 06-30 I could not sleep, because the drunken compass went there-to-then on the 1st floor (apparently to smoke), and then to the house phone all gently called, and the administrator didn't have enough mind to do something with it (for example to lock or door, for example to close, But then the same administrator was very strongly sleeping, which 1.5 hour was missing on the spot and could not remove the phone and the door of the home phone to open the people coming, from 05-00 to 06-30 approximately(apparently tired). 5) After booking the hotel, the fraudsters started calling and asking for a payment for 1 day. The administration admitted to the breakdown of the base, but it is very much like a plumbing of personal data!!! We police did not prevent us from dealing with this, The scheme is not tricky at all)) After Rugani, of course, I was given a new room (because I was not ready to sleep at night), but the pillows are as odorous as in the past room, but even the coat is clean))) In addition to the location of this hotel - there are no pluses. No more foot here.
Green Park Hotel
4.6/527 Reviews
I was lucky to visit Yekaterinburg on work, so the company paid accommodation in this hotel and about the price I can't tell. Green Park Hotel is a modern business hotel with a deserved three-star status located in the heart of the city's business center. Its convenient location makes it attractive for both business travelers and tourists. Guests are provided with access to a fitness room, a sauna with a swimming pool and a beauty salon, which is very pleasant. Three conference rooms and a negotiating room are available for business events and meetings, which is especially convenient for guests who come for business purposes. Green Park Hotel also welcomes guests with free facilities including breakfast ”Swedish table,” Wi-Fi throughout the hotel and electronic safes in rooms where you can store money, keys and important documents. Business center services are also provided, and guests can enjoy a protected parking.
Novotel Yekaterinburg Centre
4.4/545 Reviews
I booked accommodation for people traveling with me. I just said that the shower water was a bit disappointing. Of course my room is very good.
Hotel Onegin
4.4/550 Reviews
The hotel's restaurant is on the 15th floor of the top floor. The environment is very good, the same 4 stars, more comfortable than the Novotel! I will definitely choose it next time.
Radius Central House by Ogni Rent (f.Radius Central House)
4/515 Reviews
read the reviews on the pubs about this place and wonder ”who are these people who write these reviews?” because something I saw was completely unsuited by expectation-reality. I was terrified by everything from the number to the subjects, that I couldn't offer any alternative. asked to change dirty clothes and it didn't appear either.smurfed shower cabin, dirty room, glued wallpaper, spot on bed linen, smoked smell in the room. on request to solve the issue with the return of money, The answer didn't follow. I just ran to another hotel)) I don't recommend from the word at all!!!!
Park Inn by Radisson Ekaterinburg
4.1/550 Reviews
Park In by Radisson is a good choice if you want to spent some days in Ekaterinburg. Its location is perfect! Close to the city centre but also in a distance which gives you an opportunity to walk and discover. Rooms are spacious with nice view to the river, clean (except the windows), and all necessary utilities. Bathroom also large. When check in you get a code for wifi which is rather good. Breakfast was very good in quality and variety. A problem I noticed is that most of the staff speak basic english or not at all. Although in from of the hotel pass a large avenue, hotel and rooms are silent. Close by there is bank, food store and restaurants. Is a good choice.

Frequently Asked Questions

Yekaterinburg Travel Guide

Looking for hotels in Yekaterinburg? Trip.com is a great place to start. Book hotels in Yekaterinburg via the Trip.com website or app, it's easy and hassle-free. You can stay 3-5 days at hotels in Yekaterinburg without running out of things to do. Yekaterinburg is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, Koltsovo International Airport is the preferred choice when visiting Yekaterinburg. If you don't want to take a flight, coming to Yekaterinburg by train is a good choice as well.

Trip.com offers discounts of up to 20% on 395 boutique hotels in Yekaterinburg. As a popular tourist city, Yekaterinburg has many renowned chain hotels. In Yekaterinburg, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. In Yekaterinburg, chain hotels such as Ramada are one of the top choices among travelers. DoubleTree by Hilton Ekaterinburg City Centre is one of the most popular hotels in Yekaterinburg. Novotel Ekaterinburg Center is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Yekaterinburg, such as Andrey Yeletskiy's Art Salon, Sverdlovsk Regional Studies Museum of History and Nature, Bank Card Monument. For short trips in Yekaterinburg, Ganina Yama Monastery, The Temple in Honor of the Vladimir Icon of the Blessed Virgin on the Seven Keys are all good options. The most famous attractions locally are QWERTY Monument(Keyboard Monument), Alley of Culture, Passage-Cinema. With a developed commercial area, visitors can head to Metenkov's House for a great shopping experience.

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