Guest Reviews of Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)
9.2/10
Very Good
4060 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.2
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All reviews(4060)
Positive reviews(3961)
Reviews with photos/video(1287)
Convenient location(366)
Close to scenic area(214)
Friendly front desk staff(167)
Delicious breakfast(146)
Convenient parking(100)
Clean pool(37)
Great swimming pool(37)
Garden view(31)
Negative reviews(99)
Ahmed abbas jaber
Family-friendly Triple Room
Stayed in Oct 2025
Travelling with friends
1 review
7.5/10
Posted on Nov 5, 2025
The place was very beautiful
@nice
6/17
Response from Property: 【酒店離森林公園東門步行5分鐘,免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
M33361****
Guestroom (2 Beds)
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 18, 2025
The hotel's location is excellent, just one kilometer south of the scenic area's East Gate, making it incredibly convenient. The front desk staff were friendly, helpful, and very responsible. They offer a complimentary breakfast, and the quality is quite good; the milk-flavored steamed buns were particularly memorable. I would definitely book this hotel again if I get the chance to visit Zhangjiajie.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the Forest Park. Free route explanations, maps, discounted ticket bookings, free parking, and a large parking lot are available.] [Free washing machines, free scenic area consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area and only a 5-minute walk from the gate of the Forest Park. The hotel puts service first and implements a one-stop butler service. Welcome to come again next time
Laofengfeng
Guestroom (2 Beds)
Stayed in Aug 2025
Family
40 review
10/10
Outstanding
Posted on Sep 12, 2025
The hotel is ideally located near the East Gate of Zhangjiajie National Forest Park, just an 8-minute walk away. It's also very close to the Charming Xiangxi Show Theater, and there are many convenient dining options nearby. This hotel is perfectly suited for visitors to Zhangjiajie National Forest Park, and I would definitely recommend it to my friends. The front desk service was excellent too.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the Forest Park. Free route explanations, maps, discounted ticket bookings, free parking, and a large parking lot are available.] [Free washing machines, free scenic area consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area and only a 5-minute walk from the gate of the Forest Park. The hotel puts service first and implements a one-stop butler service. Welcome to come again next time
M2byju3yz****
Guestroom (2 Beds)
Stayed in Aug 2025
Family
2 review
10/10
Outstanding
Posted on Sep 10, 2025
The hotel is super convenient, located right at the entrance to Zhangjiajie National Forest Park. Free parking is available for guests with cars. If you're unfamiliar with the Zhangjiajie scenic area, the front desk staff can assist you in planning your itinerary, and they also offer ticket discounts. Overall, a great stay, and the breakfast was excellent and plentiful.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the Forest Park. Free route explanations, maps, discounted ticket bookings, free parking, and a large parking lot are available.] [Free washing machines, free scenic area consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area and only a 5-minute walk from the gate of the Forest Park. The hotel puts service first and implements a one-stop butler service. Welcome to come again next time
nam****
Guestroom (2 Beds)
Stayed in Aug 2025
Booked for others
66 review
9.7/10
Amazing
Posted on Sep 9, 2025
We picked the Tianchong Yunhai Hotel for our Zhangjiajie trip, and it was absolutely fantastic! It's ideally located, within easy walking distance of both Zhangjiajie National Forest Park and the bus station. This was a huge plus, allowing us to catch a bit more sleep in the mornings, and the breakfast spread was also plentiful. A bonus was being able to enter the park during off-peak hours. The surrounding area boasts an abundance of dining options, with local specialties like Tujia Sanxiaguo and Yan'er Stewed Chicken readily available. In the evenings, we could even enjoy a leisurely stroll to catch a local performance – truly delightful! Our room was clean and comfortable, and the staff were wonderfully warm and attentive. I'd definitely choose to stay here again for my next Zhangjiajie trip!
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
Tirumala
Guestroom (2 Beds)
Stayed in Aug 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Sep 23, 2025
Very good service and loved the checkout time of 2:00 PM. Walkable distance to East Gate.
Response from Property: 【酒店離森林公園東門步行5分鐘,免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
Rennyt
Family-friendly Triple Room
Stayed in Aug 2025
Family
12 review
10/10
Outstanding
Posted on Sep 9, 2025
The amenities are comprehensive and very convenient. The room was very clean, and the overall hygiene was decent. The location is excellent, right by the East Gate, making it incredibly convenient to walk to and from, and easily access all the attractions. The service was outstanding. They provided a complimentary map and a detailed travel guide, offering great advice on itineraries and even helping with ticket bookings. The map was particularly useful.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
M432813****
2-bed Room With Mountain View
Stayed in Aug 2025
Family
2 review
10/10
Outstanding
Posted on Sep 7, 2025
The hotel room was spotlessly clean. Both the bed and the room itself were immaculate. The facilities were excellent. I especially loved the hot water – it had fantastic pressure, making for a very comfortable shower. The air conditioning was also very powerful and provided excellent cooling. Plus, its proximity to the scenic area makes it super convenient to visit all the attractions. I highly recommend this place!
Original textTranslated by Google
Response from Property: [Free route explanation, free map, discounted ticket booking, free parking, large parking lot] [5-minute walk from the east gate of the Forest Park, free washing machine, free scenic area consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area and only a 5-minute walk from the gate of the Forest Park. The hotel puts service first and implements one-stop butler service. Welcome to come again next time
M2bd40fdx****
2-bed Room With Mountain View
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 4, 2025
The room was spotless and well-appointed. The location is excellent, just a short walk (less than 10 minutes) to the main attractions, and it's also conveniently located for exploring other sights. There are plenty of dining options nearby. The front desk staff were incredibly friendly and helpful, providing maps and explaining routes. Highly recommend this place!
Original textTranslated by Google
6/8
Response from Property: [Free route explanation, free map, discounted ticket booking, free parking, large parking lot] [5-minute walk from the east gate of the Forest Park, free washing machine, free scenic area consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area and only a 5-minute walk from the gate of the Forest Park. The hotel puts service first and implements one-stop butler service. Welcome to come again next time
M266814****
Family-friendly Triple Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 30, 2025
The ambiance features a traditional courtyard-style design with an antique charm, and there's also a swimming pool. The breakfast was quite tasty. The hotel's location is excellent; it's close to everything, including scenic spots. There are plenty of dining options nearby, and ordering takeout is convenient. My stay this time was great. The front desk staff were also very helpful, explaining routes and even assisting with ticket purchases. Highly recommended!
Original textTranslated by Google
Response from Property: 【免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【離森林公園東門步行5分鐘,免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
202971****
Family-friendly Triple Room
Stayed in Jul 2025
Family
16 review
9.5/10
Amazing
Posted on Aug 30, 2025
The hotel is conveniently located, just a 10-minute walk from the East Gate of the Forest Park. Our family room had three beds, and we found them very comfortable. The service was outstanding; they even proactively connected with us on WeChat beforehand and helped us book attraction and show tickets that were significantly cheaper than the official rates. They also thoughtfully provided small essentials like band-aids.
Original textTranslated by Google
Response from Property: [Free route explanation, free map, discounted ticket booking, free parking, large parking lot] [5-minute walk from the east gate of the Forest Park, free washing machine, free scenic area consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area and only a 5-minute walk from the gate of the Forest Park. The hotel service is supreme and implements one-stop butler service. Welcome to come again next time
M23167****
Guestroom (2 Beds)
Stayed in Jul 2025
Travelling with friends
7 review
10/10
Outstanding
Posted on Aug 24, 2025
The hotel room was spotless and well-appointed, with attentive service that made our stay incredibly comfortable. The surrounding area boasts numerous dining options, making it lively and very convenient. We were also just a few minutes' walk from the scenic spots. Furthermore, visiting Meili Xiangxi was incredibly convenient from here. I highly recommend this hotel.
Original textTranslated by Google
Response from Property: 【免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【離森林公園東門步行5分鐘,免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
_WeChat49878****
2-bed Room With Mountain View
Stayed in Jul 2025
Family
6 review
9.0/10
Great
Posted on Aug 19, 2025
Overall, I was satisfied with my 5-day stay.
Pros:
1. The side facing the courtyard was quite quiet.
2. Housekeeping cleaned the room promptly and thoroughly!
Cons:
1. The room felt quite damp overall and had a musty odor, though I suspect this is due to the high humidity typical of mountainous areas.
2. The bathroom vanity's design wasn't very practical; water tended to pool and sometimes leak around it.
Original textTranslated by Google
Response from Property: [Free route explanation, free map, discounted ticket booking, free parking, large parking lot] [5-minute walk from the east gate of the Forest Park, free washing machine, free scenic area consultation and itinerary planning] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. We are located near the east gate of the scenic area and only a 5-minute walk from the gate of the Forest Park. The hotel puts service first and implements one-stop butler service. Welcome to come again next time
M274344****
2-bed Room With Mountain View
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 13, 2025
This hotel is incredibly convenient for visiting Zhangjiajie National Forest Park. It's only a few hundred meters, straight down the road, from the Wulingyuan Entrance Gate. It's a charming courtyard-style hotel, and they even have a laundry drying area. The front desk staff were exceptionally warm and attentive. Children under 12 eat breakfast for free. The breakfast spread was generous, and thoughtfully catering to non-local visitors' dietary habits, the dishes weren't overly spicy. If you're unsure how to plan your visit or book tickets, the hotel staff can assist with reservations, often at better rates than booking online. The Charming Xiangxi Grand Theater is just a few minutes away. Overall, staying here is simply unbeatable for convenience.
Original textTranslated by Google
Response from Property: 【免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【離森林公園東門步行5分鐘,免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
M432160****
Family-friendly Triple Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 10, 2025
The windows are good; they close very tightly. However, the shower temperature was inconsistent, fluctuating between hot and cold. Cleanliness was satisfactory; they offer plenty of laundry rooms and drying racks, which is very convenient. The ambiance is excellent. Unlike some hotels, there were no strange smells. The butler service was excellent.
Original textTranslated by Google
Response from Property: 【免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【離森林公園東門步行5分鐘,免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來