Top 5-Star Hotels in Zhangjiajie

The hotel is conveniently situated walking distance from the cable car, close to the railway station and the airport. The room was comfortable and clean. The breakfast was nourishing and essential to the good start of our long mountain trips. We especially enjoyed the café near the front desk. While staying there, I recommend you to visit the 72 wonders house in Zhangjiajie - a folk type food and crafts place. We went on a Sunday, there was like a closing party and we had the best of times. 

We had a wonderful stay at the Pullman. George from the concierge was very helpful in booking our tickets. The location is fantastic, close to East Gate, with major attractions just a few kilometers away. Although we hired a Didi, it's also possible to walk to these attractions. The western food section in the restaurant could use some improvement; the pizza tasted more like cheese on bread than an actual pizza. However, the breakfast buffet was quite nice. We definitely recommend this place for families, as the pool is great for both kids and adults after a long day of walking.

We recently enjoyed a fantastic one-week stay at the Harmona Spa and Resort in Zhangjiajie, and we couldn't be more pleased with our experience. From the moment we arrived, the personalized service made us feel right at home. The staff went above and beyond to assist us with logistics, arranging everything from tickets to transportation, ensuring a smooth and enjoyable stay. The 24/7 attention was impeccable, and the beautiful location and facilities added to the charm of the resort, we got a feeling of Avatar 2.0 One highlight was the great variety offered at breakfast, which we thoroughly enjoyed each morning. Both of the resort’s restaurants served excellent food, adding to our overall dining pleasure. A special mention goes to the staff members who made our stay exceptional: Johnny and Shan received us warmly on the night we arrived, Cherry and Monica, who not only provided excellent service but also entertained us with their beautiful singing and fun personalities; Pink, who was incredibly helpful, proactive in planning our activities, and quick to resolve any issues T hank you to Mao Mengfan, who hosted us with an amazing barbecue at Flower Valley, Luna from the Chinese restaurant, who provided amazing service; Nikki and Fenfen from the front desk, who were always welcoming and efficient; and Josie from the bar, who made our karaoke night unforgettable with creative cocktails. Lastly, big thank you to Mr. Li who took great care of our luggage, ensuring it reached the airport when we couldn't return from Tianmen Mountain in time. We loved every moment of our stay at Harmona Spa and Resort and highly recommend it to anyone visiting Zhangjiajie. Victoria & Alexander

We had an amazing stay at Forest homestay at sunrise. The homestay is a short 5 minute drive from the west gate of the National Park which is much quieter and with smaller queues. The service we received was excellent, in particular from Mr Wu (小吴) who was extremely helpful in planning an itinerary tailored to our schedule and organised all of our tickets for us. He helped us to plan a route which avoided the crowds for most of the day. The hotel had stunning views of the mountains, complete with an infinity pool and a restaurant with delicious local food. We highly recommend staying here!

It's a very large and nice hotel. The rooms are large and spacious, though the staff don't speak much English, they were very helpful nonetheless. It's close the national forest park, and not too far away from the station. Breakfast is nothing special, if given the option, I'd prefer not to eat.

I had an amazing stay at this resort! Lu lu was super helpful and made the experience seamless. The restaurant was great, especially for breakfast. The hot spring bath was a highlight - the staff made sure that the water temperature was exactly to our liking and provided hot tea and towels for our use. The grounds are well-maintained and beautiful. The only negative I could say is that they did not offer massage services when I stayed, even though it was advertised online. Maybe because it was the low season or because they forgot to update the listing?

The room service was enthusiastic and cleaned every day for three days. Breakfast can also be enjoyed in the executive lounge on the tenth floor. The dining environment is quieter and the variety is more diverse. It is also close to the Tianmen Mountain Cableway. Overall, I am very satisfied.

The hotel was nice to stay in. The hotel staff was very welcoming, the room was large, quiet and clean. It was a very satisfying accommodation experience, the breakfast was also very rich, the children had a very happy stay, and I will choose Blue Bay Borg Hotel next time.

We recently enjoyed a delightful four-day stay at your hotel. The entire staff, from reception to housekeeping, was exceptionally well-trained, kind, and professional. Our room was spacious, impeccably maintained, and spotlessly clean. The highlight was the balcony, which offered a breathtaking view of the picturesque mountains. The breakfasts were delicious, with a great variety of choices, and the coffee was equally enjoyable. The hotel’s convenient location near the East entrance to the park and the main street with various restaurants and shops added to our overall positive experience.

The front desk staff was very friendly and helped upgrade the room. Mr. Xu from the concierge department was very thoughtful and took the initiative to drive us to the gate of the scenic spot. It was very commendable and I will definitely stay here again next time.