Anonymous User
October 27, 2021
The hotel environment is OK, but the service attitude is very poor, and the experience is particularly bad. We ordered the hotel package, which is the hot spring ticket for accommodation and two people. After that, we bought the buffet ticket separately and told us the time of the buffet. It was two and a half hours, but when the child saw the children's playground next to him, he stopped eating and went to play without waiting for the meal. We went in and told us that we can only eat one meal, that is, we can't go in again when we go out, but my kids and I haven't eaten much yet, and we only went out for twenty minutes, and it's been four since we bought the tickets. Ten minutes, what about the two-and-a-half hour meal time?
The hot spring is also treated differently. The cabinet for storing clothes is at the entrance, and the cooker is very small, so the service staff asked me to save a few more cookers, but after opening this kind of cooker once, The second time I couldn't open it, the child was very cold after taking a bath and was waiting to get dressed. The waiter was very impatient and said that he would open it for a long time! We also spent hundreds of tickets to come in, and it was an accommodation, but we received obvious differential treatment. This kind of hotel will never come again in the future!
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