We spent 1 day in this hotel, the location is convenient, the room overlooks the courtyard, the air conditioner and TV work.
The bed creaks, the toilet was poorly washed. In the shower, the shower head and shampoo holder were poorly attached to the wall (torn out). The curtains are difficult to close.
There is no elevator, so we had to drag our suitcases by hand to the 4th floor.
The person who invented the idea of paying almost 70% of my room rate to get a 4-hour early check in should be banned from the hotel industry!!
Very disappointing to have the room ready yet refusing to make life easier on customers... Apart from that the hotel is in a great location and room is small but adequate... Breakfast is average as u would expect
And apart from this early check in setback the staff was generally good but I don't think I will stay again cuz my flight arrives early most of the time and i don't like pointless waiting!!
Came to Yerevan on a business trip, the hotel was recommended by the client, near Republic Square, very convenient for eating and traveling around, the lady at the front desk could speak some Chinese, very friendly, great!
A wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
The room was better than expected, clean and tidy. I had a bad experience staying in Tbilisi before. I looked at many hotels in Yerevan and thought they were all average. In the end, I decided to stay at Ibis and was quite satisfied with the result. The surrounding attractions are all within walking distance.
Great location, normal family room, receptionists understand and help almost everything
Huge minuses:
1. Audibility in the room: at 12 at night neighbors came and talked loudly - had to cough loudly to make them shut up. In the toilet it was as if we were going to the same potty together
2. Disgusting breakfasts. Didn't go to the second one. The cook cuts fruit with his bare hands next to raw eggs (5-10 cm) and puts it on a tray - the concept of food neighborhood is completely absent. Dirty dishes are taken in the open cooking area and the remains are dumped right there in the trash. Smokers scurrying around on two balconies, given our intolerance to smoking and two children nearby
A C-grade hotel. We are unlikely to go there again
We were very pleased with the apartments! Towels and bathrobes were changed every day. Even the dishes left in the sink were washed)
The view of the mountains was simply amazing!
Of the minuses, I can only say that it was a bit noisy, poor sound insulation and it was not convenient to get to the center on foot, so we took a taxi, fortunately it is not expensive here.
We will definitely come back again!
Beautiful modern hotel almost in the very center of Yerevan. There is a beautiful spa, good breakfasts. Upon check-in they treated us to signature cookies
This hotel is one of the best places to stay in Yerevan. Perfect location for the central part of Yerevan, great cleaning and breakfast with the full set of continental food and local cuisine. I really enjoined the relaxing atmosphere without any noise from streets and other rooms.
Very Good
68 reviews
8.9/10
Price from
QAR 308
per night
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9.2/10
Great
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
GGuest UserIt was the most comfortable hotel I stayed in Yerevan
1-Clean, hygienic, especially the bed
2-The front desk lady is super beautiful and the service is very meticulous
The boys on duty at night are also very good, help to call the car to the airport, because I am afraid that it is not safe to go out late at night, and send me out and send me to the car.
3- Order in the room, delivery speed is fast, and the price is a bit cheaper than the outside
4-The location is very good, in the community, quiet, 200 meters away from the underground passage is a medium-sized supermarket~ convenient
5- Convenient transportation, walking distance to all major attractions in the city
6- No check-in time, luggage storage is provided, the luggage will help to send to the room when the time is up
7-Breakfast time is longer, 8:00 to noon, more humane
Cchow fui ngoGreat location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
MMaxB.We spent 1 day in this hotel, the location is convenient, the room overlooks the courtyard, the air conditioner and TV work.
The bed creaks, the toilet was poorly washed. In the shower, the shower head and shampoo holder were poorly attached to the wall (torn out). The curtains are difficult to close.
There is no elevator, so we had to drag our suitcases by hand to the 4th floor.
OOMGitsJassyThis is my second review for this hotel, first one is that they send us to other hotel, but after returning here the next day almost everything was fine, room was super pretty, had a small balcony and a window, small kitchen even microwave, it was new and clean, shower was fine, staff was friendly, manager treated us with wine and fruits. Only minus was the poor breakfast that we were unable to digest first 2 days then didn't eat at all and that during one week stay they never changed our bedsheets...overall experience was good, thanks for your effort and please improve we will come again.
DDmitryGreat location, normal family room, receptionists understand and help almost everything
Huge minuses:
1. Audibility in the room: at 12 at night neighbors came and talked loudly - had to cough loudly to make them shut up. In the toilet it was as if we were going to the same potty together
2. Disgusting breakfasts. Didn't go to the second one. The cook cuts fruit with his bare hands next to raw eggs (5-10 cm) and puts it on a tray - the concept of food neighborhood is completely absent. Dirty dishes are taken in the open cooking area and the remains are dumped right there in the trash. Smokers scurrying around on two balconies, given our intolerance to smoking and two children nearby
A C-grade hotel. We are unlikely to go there again
GGuest UserХороший отель. Удобное месторасположение в центре. К сожалению, снаружи и вокруг - обветшалый советский антураж, но внутри - все отлично. Чисто, в номерах все необходимое, розетки, чайник, предметы гигиены, качественное белье. Сервис - без претензий. Завтраки отличные. Отель предлагает индивидуальные туры, вот их не рекомендую, это не экскурсии, а скорее, трансферы к каким-то точкам.
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