Very good location of the hotel, in the center, there are a lot of cafes and shops nearby.
Good clean room.
Quick check-in, despite reviews and check-out.
Price-quality 👍
From the downsides:
”I didn't find the entrance and the resepshne immediately
-The pillows need to be changed, from them the pillow itself will come out, which is not very pleasant, the pillows are not very comfortable too
”The maid knocked at 08:40 a.m. I didn't weigh the plate, but I had a room for departure, did the Resident not give the information? I wanted to sleep still.
The hotel is located in the park by the river, with a beautiful environment, next to the hot spring hall, within 10 minutes walk to the city center, very convenient; the room is clean, the staff is warm, and the breakfast is very rich.
First, Booking is scheduled, hotel pays for check-in.
At 7:30 in the evening, the reception of a Bai girl was very good. Unfortunately, I tried four times. Two credit cards could not be used. Contact Booking, can not handle, contact CCB Overseas Hotline, several times of hardship beyond patience, no manual customer service acceptance.
At this time, the front desk changed a hei brother, a serious face, anyway: without money without check in.
300 euros in the wallet 💶, I don't know what disappeared, rummaging through all pockets, no results.
Can't trouble others at night, change Trip.com, it takes nearly an hour, Trip.com brother has tried international and domestic credit cards, savings cards, contact European agents several times, agent phone hotel, European agents prepaid hotel, finally solve the problem, during the customer service help contact CCB 24 hours customer service, Waiting for more than eight minutes, no one responds.
Get the room card, around 9:30 in the evening, in the lobby sofa 🛋️ daze for an hour, if there is a cigarette 🚬, it is best.
The rest is very good at night, there is no American 🇺🇸 soldiers inside, it is estimated that they have gone to the Ukrainian border.
Thanks to Trip.com, five-star service, although the price is much more expensive than Booking, resolutely offload Booking, follow-up itinerary ticket hotels all Trip.com booking.
We actually really enjoyed everything. The breakfast was good and plentiful. The waiters kept refilling everything, and the tables were clean.
If there were anything to complain about, I would say the toilet seats in the bathroom were too small and the shower curtains were way too high, so the entire floor got wet when we showered. A squeegee would be nice.
Good value for money. We stayed in a family room with separate compartments for children. There is a shopping mall opposite, which is perfect for simple shopping. There is a bus stop next to it and it is very convenient to get to downtown Mannheim. There is a river behind the hotel. Breakfast is relatively normal
Wir durften für 2 Nächte zu Gast sein und haben uns sehr wohlgefühlt.
Freundlichkeit und Service waren einfach toll.
Unser (Standard-)Zimmer befand sich im 3. OG, war sehr ruhig und für uns völlig in Ordnung.
Hervorzuheben ist auch das tolle Frühstück.
Einziger (kleiner) Kritikpunkt ist der Umstand, dass sich im gesamten Haus in den Ecken der Räumlichkeiten Spinnweben zeigten. Hier sollte öfter bzw. gründlicher sauber gemacht werden, es ist einfach nicht schön anzusehen.
Highly recommended! This is my favorite hotel these days. It is conveniently located near the bus station. The price is very affordable.
The front desk has English service and the attitude is very good. The hotel is right by the Rhine River, with first-class scenery and a very quiet neighborhood.
Very well managed hotel! Very friendly and professional staff who are willing to make the extra step required to make the customer feel happy. They arranged an early check in smoothly without hesitation and arranged a small birthday cake. The rooms are in excellent state, the breakfast buffet is highly variable and provide a broad range of choices, and the location is outstanding. Excellent choice for anyone who want to stay one or a few nights in Mainz
Great
114 reviews
9.1/10
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7.9/10
Good
JJoanna AssadHotel location is excellent, just a short walk from train station (slightly downhill) and close to old city center / touristy areas and farmers market on Saturday. Rooms are basic but very clean. Air conditioner is great, especially during the hot summers. Towels slightly old, but very clean - everything is changed daily. Bathroom again is basic, amenities are only body shampoo / shower gell - so if you need additional items (eg cotton buds, shower cap, etc.) then bring your own. Breakfast selection is not bad. Hotel design is modern / compact. Closets are open, which is great - gives the room more space and less likely to leave anything behind in the hotel. Beds are flexible: two wins which can be passed apart or together, as needed. Pillows, sheets and blankets are very comfortable. Service is good - the front desk person was new, but the manager was on hand immediately to resolve any issues. There is parking behind the hotel - but not many spaces, so you will need to be early to get a space, or lucky. Highly recommend this budget hotel - especially if you are traveling by train.
GGuest UserI think this Koblenz Hotel has a very good value for money. It is cheap, close to the train station, the room is spacious, the front desk service is very good, luggage storage is supported, and it is not too far from the city center. The only problem is that the elevator button seems to be not very effective. Overall good review
GGuest UserExcellent location, beautiful castle and convenient for hosting a group of 6. We had our own area so no need to be forced into the common area. Beds were good, but the rooms are a bit noisy when there are other guests in the adjacent room. We were lucky that we were able to join the ****** dinner theater show that was planned the first night, that was a lot of fun.
There was also a wedding party in the basement the second night. Sound wise not too much of an issue with the music, but the guests were smoking and talking in front of the bedrooms until very late. Not a huge problem, but it would have been better if the hotel made sure the wedding guests were standing on the other side of the courtyard as now it was like they were standing inside the room.
Staff is very friendly and the breakfast excellent. An ideal location for a short trip. Highly recommended.
GGuest UserIt was right next to Mainz Central Station, so it was easy to find even though I arrived at night. The breakfast was delicious, and it was in a great location for walking around. The interior of the hotel was also clean.
GGuest UserService was absolutely first class from email contact before arrival, help with a luggage issue upon arrival , checking out, and everything in between. All staff were really lovely and helpful and always smiling!
Food was perfect and the restaurant staff were really engaged with us, recommending items from the menu and perfect wine to accompany the food. Prices were very reasonable too.
This was my second trip to the Mercure in Koblenz and I will definitely be back. Even as a lone female traveller, I felt very comfortable which is a huge benefit to enable enjoyment of the whole trip.
MARVELLOUS, thank you
MMyraLocation was great! Just across the Road the Porta Nigra, from the Hotel room for sure you can have the nice evening view of it! Breakfast Buffet was perfect! City Center just after crossing the Porta Nigra, walking distance almost to all Tourists spots!
MMing ShiThis hotel is located on the opposite side of the rail tracks, Hbf, or the Altstadt, making there will be challenging for those don't like 15mins walking, and especially if you have a lot of luggages or if it's raining/snowing. Maybe it's catered for tour groups or people driving. My room is located on the ground floor, which looks on the plan are mostly the wheelchair accessible rooms (shower toilet bigger than the bedroom). Not much amenities so be sustainable and bring your own. Self-service buffet, not luxury, but adequate for the day. Staff are polite and helpful.
GGuest UserThe hotel was aesthetically pleasing and well-maintained, with good services including breakfast and complimentary snacks. Staff were extremely helpful and polite, and a member of staff was on hand at reception to check me in even though I arrived late in the evening. My room was huge and amazing value, and was set up for me beautifully. The location, while not central in Mainz, was reasonably well-connected to the city centre via public transport -- the bus stop was a ten-minute walk downhill from the hotel through very pretty neighbourhoods with regional charm.
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