Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
This is one of the better high-end hotels in Chittagong! The environment inside is OK, but the facilities are a bit old, but the service staff are still very enthusiastic!
Nothing to complain about. Friendly staff and even shops inside the building. Breakfast buffet is amazing, so is the gym. The area around the hotel is a bit worn down.
This hotel is the luxury one in Cox's bazar, the staffs are great, the room is clean and very comfortable. The hotel locates in the good location. You can also call for picking up van for free. The breakfast are delicious.
Nice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
Breakfast is good, the airport is very convenient to take the high-speed, that is, the Bangladesh common street is dirty. The service was in place and the waiter sent the luggage into the room. The floor was high, the bed was soft and the bath water was comfortable. Two bottled water is provided
With a stay at Ocean Paradise Hotel & Resort in Cox's Bazar, you'll be within a 5-minute drive of Cox's Bazar Lighthouse and Burmese Market. This hotel is 14.7 mi (23.6 km) from Inani Beach and 0.8 mi (1.3 km) from Sugandha Beach.
Satisfy your appetite at one of the hotel's 2 restaurants. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers.
Located in Chittagong, Hotel Saint Martin Ltd. Offers 3-star accommodations with a garden, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel features family rooms.
The hotel offers a spa center.
Shah Amanat International Airport is 6.2 miles away.
LlachlanSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
TThongThis hotel is the luxury one in Cox's bazar, the staffs are great, the room is clean and very comfortable. The hotel locates in the good location. You can also call for picking up van for free. The breakfast are delicious.
IIrazallNothing to complain about. Friendly staff and even shops inside the building. Breakfast buffet is amazing, so is the gym. The area around the hotel is a bit worn down.
AAnonymous UserNice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
Ssomboon litticharoenpornHotel is good but a bit far from beach. Breakfast is good and tasty. The room is large and comfortable. Stuff is helpful and easy communicated.
GgentelephantThe room is clean and tidy. The service is good. Overall, the facilities, environment and health services are good. If you come to Bangladesh, if you live in a budget hotel, this is a good choice. 👍
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