The hotel is a wonderful old Victorian building, very close to all major tourist attractions, food shops, pubs and food market. During our 2N stay at the hotel we only faced two issues. 1)the lift is very compact (small) and slow and gave up on the second day of our stay. 2) The sink in the room got clogged but the staff immediately resolved the issue. The hotel staff were kind and courteous. I’d highly recommend staying at The Angel hotel.😊
Well located, next to Cardiff Central train station close to everything. Not located in Cardiff centre but short walk only about 10mins or so. Super clean n comfy AC room. Clean n new towels. Shampoo, conditioner n body wash provided. A safe deposit box but without a mini fridge. spacious family room as per website pics. Located at G floor n have to go down n also climb a few stairs before reaching room.Laminated floor which is a plus point which is more hygienic. Toiletries provided upon requested. Friendly n helpful staff and able to assist more than expected. Truly Satisfied stay. Wil stay agsin in the future.
The hotel room is cozy, clean, and budget-friendly, making it a great choice for travelers. However, it is quite small, with no table or chair, and limited space for bags, which may be a challenge for those with a lot of luggage. Despite this, the warm and accommodating staff truly make the stay pleasant, ensuring a welcoming experience.
The hotel is a bit far from the city centre, about 15 min walk . The facilities in the hotel are good. I like the kitchen in the room and I can make my meals during the holidays. It's really amazing.The staff members are really friendly and responsive.The breakfast was really good too. Highly recommended to people who are going to Cardiff.
Brilliant location! Not far from Cardiff Central Station. Close to the Castle, the Market, various Arcades, and Bute Park for Cardiff Boat Tours to the Cardiff Bay. Lots of eateries and nice restaurants nearby too.
The indoor swimming pool is absolutely a plus.
This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!
Good location about 5 minutes walk from Cardiff Central station. The room is small but big enough for sleeping. Cleaning once every 2 days. Amenity does not have toothpaste set.
On the last day, the cleaning lady took my towel that was drying in the room by mistake. At one point, I wondered what would happen, but he kindly searched for me from among a large number of dry cleaners. Overall, customer service is a good impression.
Environment (Figure 1): On a remote street in Cardiff, surrounded by residential areas (Figure 2), people who are new to the city need to use Google Maps to find it. The environment is good during the day. There is a bar downstairs. The hostess is very polite. I arrived late. She found my materials from the guest information and told the password to open the door, which was smooth
Hygienic: No problem, very clean, the room is not big, there is a separate bathroom, booked a single room suitable for one person
Other pictures show local castles and street buildings in Cardiff
Welcomed warmly by reception and efficiently checked in. Reception also helped us with directions for both the bay and the city centre. Good location to visit Wales Millenium Centre. Just a ten minute walk. Good breakfast which was regularly replenished and tables cleaned. The staff were very friendly
Comfortable and Modern Stay
I had a pleasant stay at this hotel. The design was simple yet modern, creating a relaxing atmosphere. The room was well-maintained, featuring a spacious and comfortable bed. The bathroom was clean and well-equipped, adding to the overall comfort. A great choice for a straightforward and enjoyable stay!
Very Good
43 reviews
8.2/10
Price from
AU$62
per night
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9.0/10
Great
GGuest UserThe only reasons I gave 4/5 stars for service was the self service hot beverage station and making your own toast. Order their specials better, however, this time my poached eggs were not soft. Excellent wine and excellent bar lunch which they allowed us to eat in the restaurant which was a bonus. I love this location. Walks through the wetlands and to Penarth and easy links to Barry Island. Spa brilliant and the quiet area next to the gym brilliant for reading
JJoy63391The hotel room is cozy, clean, and budget-friendly, making it a great choice for travelers. However, it is quite small, with no table or chair, and limited space for bags, which may be a challenge for those with a lot of luggage. Despite this, the warm and accommodating staff truly make the stay pleasant, ensuring a welcoming experience.
DDivyaCThe hotel is conveniently located and close to everything, which is a big plus. However, the overall condition of the property feels quite dated. The taps weren't functioning properly, and the washroom could definitely use better maintenance.
AAniwithluiI stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.
MM55937****Our room was very quiet, and the bed was quite spacious. The hotel staff were incredibly attentive and thoughtful. The location is excellent – it's very close to the train station, just a short walk away. You'll find a wide selection of restaurants right next door, and a lively pedestrian street is also just a short distance away. Plus, it's conveniently located near many tourist attractions. Overall, extremely convenient!
RRhiBeePositives: Receptionist on the desk was nice and polite.
The room itself was large, had a kettle with coffee etc, iron and ironing board, shampoo and body wash, comfy large bed.
Negatives: the hotel was so loud not from other rooms but from outside, I did ask for a quiet room. But was woken again at 4am with the sound of bass that carried on until 5am! Should have guessed it was going to be noisy when the receptionist mentioned they could provide ear plugs if needed!
The receptionist did say if it was too loud we could move but it wasn’t at 3pm.
And there was no point in moving at 2am when we heard the outside noise.
If I could guarantee a room that was definitely quiet I would stay again.
CCC TsangBrilliant location! Not far from Cardiff Central Station. Close to the Castle, the Market, various Arcades, and Bute Park for Cardiff Boat Tours to the Cardiff Bay. Lots of eateries and nice restaurants nearby too.
The indoor swimming pool is absolutely a plus.
AAnonymous UserThere’s a receptionist who was very nice, she helped us with our luggage before we checked in and even after we checked out. She’s very friendly and also professional! About the room, it’s good overall with the price. Everything was totally fine to stay there for a short trip!
CChristopherThe hotel is smart and well located for Cardiff city centre and the castle.
Situated in an old arcade, the layout is a little confusing, but the room was very comfortable and the staff extremely helpful.
GGuest UserI really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out.
However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them.
Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion.
Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.
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