The hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
I originally stayed at a guesthouse the night before, but was dissatisfied with its cleanliness, so I switched to this hotel the next day. The front desk staff were very friendly, and the room was spacious. The room itself deserves special mention; it had a high ceiling of at least five meters and a magnificent chandelier with adjustable brightness. The bathroom had a window, was spacious, and even had a stool – impeccable attention to detail. The toiletries were L'Occitane. It's a two-minute walk to the No. 1 bus stop for Bruges train station, making transportation extremely convenient; a public laundry is a five-minute walk away; and the Basilica of the Holy Blood and other attractions are just minutes away. The front desk staff and manager were attentive and responsible, and the check-in and luggage storage process was very smooth. Highly recommended!
Service: Very dependent on who's at the front desk. The young lady is fantastic!
When we wanted to book an extra night, no discount was considered in the offer. Quite the opposite; the upgrade we received at check-in was fully charged for if we wanted to extend our stay. Booking online would have been €30 cheaper than extending our stay at the front desk! Problems with the air conditioning: it doesn't work. The room quickly became very warm. Although we reported it several times, it wasn't resolved. Otherwise, the location was perfect!
The four bed room is very nice. The mattresses and pillows are comfortable. There are toilets and showers nearby. The hostile location isn't necessarily Central, but you can walk to the attractions in about 10 to 15 minutes. The bus stop is only about a 3 minute walk away. The staff are friendly, and the restaurant / bar is nice to have. There are other restaurants nearby as well.
Very nice hotel, both the room design and the backyard are very good. It looks small from the front, but it is actually very good and beautiful. The restaurant is very delicious
Everything was perfect excepted the mattress is too soft and it makes your back pain.
For Breakfast : Suggestion on all vegan drink, please make sure that the open date is not too long that suggested on the box otherwise the taste gonna gone off like I experienced Chocolate Soya ( it tasted sour already)
Also, it would be nice if you have the signs tell what each item is due to not everyone knows and some they don’t eat pork, beef or chicken.
Breakfast is too bad, can't eat at all, almost can't see the food, this price breakfast is a bit unreasonable, the variety is pitiful, I am really sorry for this price
I took the bus from Brussels in Bruges. The bus is about the same distance as the train station. It seems that it is 2 kilometers to this youth travel. This youth travel likes it. It is very retro, very quiet and comfortable. The toilet is outside and the washstand in the room is convenient.
The hotel is located in the heart of Bruges, just a few steps from the Grand Place and the channels. The decor mixes history and modernity with a lot of taste. It is a perfect room, delicate breakfast and a personal care. The ideal location to discover Bruges on foot.
Perfect location, just behind Market sq (the land mark), take only 10 mins Bus to the Brugges train & bus station. super recommend this place. Staff was friendly and speak well English
Great
109 reviews
9.2/10
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8.5/10
Very Good
The four bed room is very nice. The mattresses and pillows are comfortable. There are toilets and showers nearby. The hostile location isn't necessarily Central, but you can walk to the attractions in about 10 to 15 minutes. The bus stop is only about a 3 minute walk away. The staff are friendly, and the restaurant / bar is nice to have. There are other restaurants nearby as well.
Hotel Portinari in Bruges is a gem! The modern design is both stylish and inviting, creating a lovely atmosphere. My room was comfortable and well-appointed, making it a perfect retreat. The location is excellent, within walking distance of the city’s main attractions. The friendly staff added to the overall positive experience. Highly recommend for anyone visiting Bruges!
When we booked this we did not realise that this place is actually a museum, Talbot House was a second home for the soldiers of WWI, acting as a place to escape the gruels of war. The staff is very friendly, besides a little dust the place is clean and well kept. It has a beautiful garden to relax in while you admire the work and plants. Breakfast has breads with a choice of sweet and salty toppings, many fruits, cereals, and a full array of drinks. The cat is an absolute cuddle-bug and very friendly, 10/10, would pet again. Can definitely recommend staying here, good price/quality ratio.
This is a separate floor, including two rooms, a lobby, and a separate wet and dry toilet. However, you need to get a key and building access code from the main hotel to check in, which can be quite troublesome if you don't know them. Therefore, it's essential to check in early. The location is excellent, right next to the plaza, very convenient. The room was also very clean.
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