Hotels With Wi-Fi in Greater London, United Kingdom

Great for an overnight stop. I didn't feel claustrophobic at all. Cleaners are regularly going around and the staff are helpful and friendly. Ps have lights, extractor, and 2 styles of usb socket. The shirts lock internally and have the ability to be locked externally provided you bring a padlock. Worth taking some footwear for the shower cubicle as the floors were constantly wet.

I had booked a solo room just for the 1 night on the Sunday of the August Bank Holiday. I arrived at the hotel at 12.30 on the off chance I could check in perhaps a bit earlier than 3pm as I had an event to attend to that was between 2pm-9pm. I was informed by staff that was not possible, so left my bag in the bag store and returned around 2.30pm again asking if I the room was available yet, which it was not. There was obviously a delay in housekeeping getting all rooms ready as I head reception staff inform lots of guests their rooms were being processed and a bit of a delay, not sure on time. There is being vague as customer service strategy and not over promising but I like many guests sat waiting had events and tickets and just wanted to know realistically a time. There were at least 6 sets of guests that were frustrated by the late check in. I finally checked into my room 15.40 the last but one who had arrived 12-3pm I had booked a solo room and got a 6 bed bunk room to myself, with no other guests expected or booked because there were no solo rooms/double rooms left The tv was behind a bunk, so was really visable. Housekeeping- were polite, friendly and the room was very clean but poorly maintained the carpet was worn, kick/skirting boards needed repaint/refiling, the mobile AC was far too loud for the size and acoustics of the room which I turned off. The observation and feedback as someone who has managed in hospitality and in adult and adolescent behaviour is to the reception team and shift manager. I don't want to hear as the guest your grievances with the housekeeping team repetitively whilst waiting in a small reception. You could have easily only discussed it back of house or you could offered a free cold/hot drink.. instead of an hour of tension, 6 sets of guests were sat in. The room was on the lower floor behind reception, the soundproofing between floors was non-existent. The location is great, the bathroom lovely, rooms really clean. So that indicates to me it's a booking system, management system issue and staff slating other staff in front of guest requires some customer awareness improvement. Perhaps some staff were on long shift perhaps,, it was hot, it was busy and perhaps bank holiday frazzled. I would stay at the hotel if small fixes could be made as the location, to coaches, tubes, train, eateries is great

When you book ask for a room at the rear of the hotel, otherwise you will have a lot of noise from the outside road. Very clean, and comfortable budget hotel. Staff are very friendly and helpful. The local area does not have many restaurants, shops, pubs etc. The underground train station is a 15 minute walk away and there are very good underground trains into central London. Excel is easily accessible on the underground and Docklands Light Railway, A good car park is available which charges £10 for 24 hours,

I enjoyed the stay at this hotel especially after 14-hour flight. My arrival time was 10 something at night and the check in process was prompt. The breakfast was good, food variety was good. One important thing is that the concierge staff in the morning shift was helpful. He helped to deal with my late check out request after checking my membership no. Thank you the people I met in this hotel.

The staff are friendly however I feel tge room was mis sold. It us fathers day ans I did notcwant to cause a fuss. We booked and additional room and the hotel accomodated in their adjacent apartment however it was significantly different to the hotel smelt like and fekt like a council building and the kerb appeal was lacking. The pictures relate to rhe outside of the apartment and the flooring leading up to the apartment. The bed was fim however comfy and hard sharp edges bith myself and my wife bumped into. The bathroom was very small. There was double glazing on he property and opening the window you could see the old framework and tissues were left in between. This does not seem right. I look forward in hearing from you. Re, Daniel

Great! Check out at 2:00pm is wonderful! Near at Westfield for shopping …..

As others have mentioned, hotel public areas are clean and well presented. Unfortunately, the rooms are in need of TLC. The location is near battersea park and power station with public transport links nearby. On arrival, I was made to use a third-party QR code to register and provide ID, I was told this was so they could find me if the room was damaged! We stayed in a twin room on the 4th floor, and there was a smell of stale tobacco from the room next door (they appear to be a long-term resident leaving some of their oersonal belongings outside). The room was a nice size with a large bathroom, kitchenette, and dining table. Unfortunately the spotlights in the bathroom didn't work and the tap leaked. The doors hiding the kitchenette were broken, the hot tap in the kitchen sink didn't work, the crockery was dirty, but washing up liquid and a dish sponge was provided so we were able to wash them in the bathroom sink. The window had a note advising it was waiting repair and not to open it. It was cold outside and there was a draft coming through it. I could not find the hairdryer. Looking in the wardrobe, i found an ironing board but no iron.Apparently, you have to ask for these, but we were not told this on check-in. There was a very dirty duvet in the wardrobe and the mattress was stained, thry msy want to consider cleaning and using mattress and bedding protectors! As we were only staying 1 night, we didn't cause a fuss and reported to reception on check out so they could make repairs. Overall, this could be a great hotel if room maintenance improved, but in its current state, it's an ok stay for the price. I gave a thumbs up because its not a bad hotel, It's similar standard to other budget hotels, but with a kitchenette.

We were attending an event at Wembley Stadium, and this hotel was perfect as it is a 5 min walk from the stadium and made our evening so much easier. It was very expensive for one night as the prices were put up for the concert, which was a bit disappointing. We were also slightly disappointed with the breakfast as the only options available were continental, which was not what we paid for. However, all in all we were impressed with the fantastic rooms which were lovely and the hotel generally is very clean, well decorated and a great place to sleep, and would definitely consider coming back!

Wouldn't say this is a proper 4* Hotel. The room was quite good, spacious with a good shower. Not many facilities at the hotel. Breakfast was ok but not great, very basic for a 4*, terribly cheap juice and tea/coffee in flasks; the tea was appalling. Wouldn't have taken much to provide boiling water and some decent tea bags to choose from. On the bright side staff was friendly. The location of the hotel was nothing special but main thing for us was walking distance to the tube (about 15 mins) so we were fine with it.

Hotel was typical of a Holiday Inn property - nothing fancy but generally comfortable. Karol at the front desk kindly assisted us with both checking in and out and left a good impression on us. Rooms were clean and housekeeping good, but the soundproofing in the room was awful - you could hear people running down the corridor past midnight and constant stomping from people in rooms above. Location is excellent as its just a 2 minute walk from plenty of dining options along High St Kensington and the tube station.