Hotels With Spa in Al Madinah Province, Saudi Arabia

We had an extraordinary stay at the Radisson Medina. It truly felt like a five-star luxury experience from start to finish. The hotel was beautifully designed, and the breakfast spread was absolutely outstanding—so much variety, with both local and international options. Every staff member was attentive and so helpful, ensuring we had everything we needed. I highly recommend Radisson for anyone looking for a premium stay in Medina!

I was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation.

I highly recommend this hotel for business trips. The service is excellent, and I look forward to staying here again in the future

The location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.

The accommodation experience was unique and interesting. Although the room was small, it was fully equipped. Showering and grooming were a bit inconvenient due to the cramped space. The view from the sun loungers was average. There were flies indoors. The furniture in the public facilities had a classic cultural feel, and watching the movie projected onto the rocks at night was very atmospheric. The art installations in the main building also incorporated local cultural elements, some of which were interactive. These all added to the enjoyment of the stay. The staff were friendly, and the staff at the main building were very attentive. Breakfast was included and was excellent.

Upgraded to Junior suite Positives - 1 minute from Masjid Nabawi, courteous staff, excellent breakfast variety, large breakfast area, money exchange opposite, fridge/iron/ironing board/safe/coffee pod machine in room, elevators relatively fast, luggage storage after checking out Negatives - dated carpets and rooms, loose room fixings, smell from bathroom, noisy aircon on higher setting

I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.

The staff were very attentive to service. When they saw us carrying large pieces of luggage, they proactively came forward to help and patiently answered all our questions. Their friendly attitude made us feel very warm.

The hotel's location is a definite highlight, absolutely stunning. However, it's crucial to arrange transportation with the hotel in advance, otherwise, an Uber ride will cost you an arm and a leg. The room was spacious and comfortable, and the signature Banyan Tree essential oils felt like an amazing bonus in a desert hotel. Overall service was excellent, with friendly staff always ready to assist. Of course, there was one disappointment: the mountain pool was closed due to a safety issue with falling rocks.

Agreable hotel