The facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
The room was not completely ready. There was no sofa, a large room in the living room was free. There were no towels, toilet paper, or the small products they normally give to the room. I had to ask the whole thing at the reception.
I booked the room and paid the full amount. I don’t know why the lady asked me to pay more than 200 US dollars. I told Ctrip that it was already being processed, and promised that they would refund my money if the hotel didn’t handle it well. Everything else is fine.
My room was on the ground floor. The room above my room had inhabitants that were pounding on their floor(my ceiling), for hours from about 10pm through 2am. I called the front desk several times to no avail. In the morning there was no hot water for my shower. Breakfast was a joke!
This hotel was on the side of the highway. I thought there was noise, but it turned out to be no problem. The hotel is very comfortable, very new and spacious. The room has a huge refrigerator, dishwasher, microwave oven, full set of kitchen dishes and cups. It is very suitable for families. Breakfast is a typical American breakfast. It is simple and healthy. It is also very suitable for our appetite. On the first floor, there are free apples and hot cocoa hot tea. And can take out hot American coffee, really human, for family travel we are very helpful in the middle. Next to the hotel is the famous 1 yuan store dollar tree and the famous clothing chain TJ-Max, which is very suitable for shopping. In short, we stayed here for three nights and we had a great time! The only problem is that it is a bit far from the trip, but basically Uber or Lyft can solve it. It is a good value hotel, worthy of the Hilton Group.
There is breakfast, enough coffee and hot water in the lobby, free parking, coffee machine and microwave in the room, a hotel I like, chain. I lived in his shop three years ago.
First time visiting... I like the breakfast.
However, you have to ask for cleaning, so just tell me when you need it~
Laundry is also available.
It's convenient.
This is a very satisfactory hotel. It is new, clean and has warm service. The kitchenette is fully equipped, making it very convenient to cook vegetable noodles and stir-fry rice for the children. It is worth recommending!
GGuest UserLocated in the suburbs of Hartford, you can enjoy the American rural scenery along the way. The roadside is full of exquisite residential buildings, and the lawns are neatly trimmed, which is very beautiful. The hotel room is very spacious, the breakfast is also very good, and the service attitude is very friendly and polite. The wooden building structure has a slightly poor sound insulation. The footsteps of the guests on the upper floor can affect the lower floor. Overall, I am very satisfied. Tips, the breakfast is rich, the oatmeal porridge is suitable for the Chinese stomach, and the bagel with butter is very liked.
TTanveer Ahmed A RazakStayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.
GGuest UserVisited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!
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