Posted on Apr 30, 2026
Guest User
Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
Show more
Price per night from:€125
Posted on Aug 13, 2025
Guest User
Beautiful grounds and welcoming staff. Check-in was smooth, and breakfast was tasty and varied. The y staff were also very attentive.
I didn’t try the set dinner menu,. Ordered from snack menu which was very carb-heavy and on the pricey side for what it was. Room was comfortable but carpets decor and bathroom dated, which was clear from photos and other reviews, so it wasn’t a surprise.
Unfortunately, there was used plastic film left on the bathroom floor on arrival indicating it hadn’t been thoroughly cleaned. Otherwise, for the price and the grounds, you can’t really complain, especially if you’re after a quiet place to unwind
Show more
Price per night from:€112
Posted on Mar 23, 2025
Kimi.Dai
I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
Show more
Price per night from:€285
Posted on Jul 13, 2026
Guest UserWorst experience ever in a restaurant. On our last day here, I was having my breakfast till 10 am when the breakfast time came to an end. I asked one of the staff if I can take my tea to my room, the staff said yes. Other customers are taking drinks and food to home as well. While I was walking out of the restaurant, another staff walked past me and stared at the tea in my hand. She then rolled her eyes dramatically and let out a loud, dismissive ”tsk” sound.
Show more
Price per night from:€116
Posted on Sep 21, 2025
Guest User
Overall I enjoyed my stay..the only thing I felt let down by was the breakfast buffet...wasn't much options...
And the food wasn't worth the price..didn't enjoy what I chose from the buffet
Show more
Price per night from:€137
Posted on Jul 16, 2023
Guest UserWe came to stay at the Merton as a surprise for my girlfriend’s birthday and from the moment we arrived we received great service and could tell we were going to experience a great stay. The facilities across the hotel were fantastic and exceeded our expectations. The breakfast buffet had great quality and choice on offer, the shows in the theatre were well produced and the gym and leisure facilities were simply great. We have already booked our return trip in a few weeks and cannot recommend this family hotel enough, it’s amazing for couples or families. The hotel is very well managed and the service of the whole of the staff really enhanced our stay. Thanks!
Show more
Price per night from:€166
Posted on May 17, 2026
Guest UserThis is a wonderful hotel in a fantastic location. There is an up hill walk to the hotel I have a knee problems but I made it in 5 minutes. At the front there is a number 15 bus that take you to the airport and to the capital. It also has room for cases. It runs every 15 minuted during the day. Breakfast with a view is wonderful. The one thing that I would like is a walk in shower anf that would make it perfect.
Show more
Price per night from:€234
Posted on Jan 4, 2024
UtitofonI got the superior room with the sea view which was refreshing. The location is probably the best for the most part of a tourist- close to the city centre and bus station (for going to tourist attractions outside town which would be too expensive with a taxi) as well as very close to the harbour for the Condor Ferry (if you want to visit the other Channel Islands like Guernsey in same trip)
Show more
Price per night from:€276
Posted on May 7, 2025
Guest User
Excellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy)
10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu.
Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge.
Would definitely recommend.
Show more
Price per night from:€155
Posted on Jun 1, 2025
kenneth
We were very impressed with the facility. It was very clean and warm. The staff was very helpful in checking us in. Although we arrived an hour early, we were able to get into iur room with no hassle or extra fees. The lovation of the hotek was quite convenient as we were able to connect to major location seamlessly. We recommend
Show more
Price per night from:€68