Posted on Sep 5, 2026|Single Room
Guest UserIhre Bewertungen
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Actually, I had booked another hotel earlier which I needed to cancel due to unforeseen circumstances.
The Norfolk Lodge is one of the very few hotels offering a gym, a ”mini gym”. For me an essential on any trip. The mini gym offered some cardio equipment of which only 1-2 were working properly and a few very light weights.
Most disappointing was the extremely small single room, even smaller than in any (!) hotel in Japan's metropolis earlier this year. The smallest ever, that small that it was impossible to open my suitcase anywhere except on the bed!
The breakfast was disappointing, too. Allways the same products, no variety at all. Luckily, there was at least gluten free muesli (for s.o. with coeliac disease) and gluten free toast on demand.
Nevertheless, for instance only tin fruits and one sort of cheese etc.
Positive, however, was the hotel's greatest asset, the staff!
Very friendly and caring people, young, open-minded and very diverse from all abroad.
As St. Hélier or Jersey in general are very expensive during the summer season, I won't complain about the price although it was very expensive (cheepest I could find was about 170 - 175 € per night).
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Price per night from:HK$1,221
Posted on Sep 3, 2026|Family Room with 1 Double Bed and 2 Single Beds - Non-Smoking
Judith Ogu
I appreciated the location and the cleanliness of the environment. However, the service did not meet my expectations. We experienced an issue with the staff regarding the breakfast rule, which I found unfair, especially considering my positive experiences at other hotels. Based on this, I am uncertain about returning to this branch. I would like to note, however, that the Heathrow branch of this same hotel provided excellent service during my stay in December 2025.
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Price per night from:HK$1,269
Posted on Apr 30, 2026
Guest User
Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
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Price per night from:HK$1,122
Posted on Aug 13, 2025
Guest User
Beautiful grounds and welcoming staff. Check-in was smooth, and breakfast was tasty and varied. The y staff were also very attentive.
I didn’t try the set dinner menu,. Ordered from snack menu which was very carb-heavy and on the pricey side for what it was. Room was comfortable but carpets decor and bathroom dated, which was clear from photos and other reviews, so it wasn’t a surprise.
Unfortunately, there was used plastic film left on the bathroom floor on arrival indicating it hadn’t been thoroughly cleaned. Otherwise, for the price and the grounds, you can’t really complain, especially if you’re after a quiet place to unwind
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Price per night from:HK$873
Posted on Mar 23, 2025
Kimi.Dai
I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
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Price per night from:HK$2,566
Posted on Jul 13, 2026
Guest UserWorst experience ever in a restaurant. On our last day here, I was having my breakfast till 10 am when the breakfast time came to an end. I asked one of the staff if I can take my tea to my room, the staff said yes. Other customers are taking drinks and food to home as well. While I was walking out of the restaurant, another staff walked past me and stared at the tea in my hand. She then rolled her eyes dramatically and let out a loud, dismissive ”tsk” sound.
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Price per night from:HK$1,104
Posted on Jul 18, 2026|Standard Double Room with Extra Bed
Guest User简I had a wonderful stay at Merton Hotel. The staff members are all polite, helpful and friendly. The breakfast service was absolutely fantastic, with great food and attentive service throughout my trip. The facilities were clean and comfortable, I would love to book this hotel again next time!
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Price per night from:HK$1,249
Posted on May 17, 2026
Guest UserThis is a wonderful hotel in a fantastic location. There is an up hill walk to the hotel I have a knee problems but I made it in 5 minutes. At the front there is a number 15 bus that take you to the airport and to the capital. It also has room for cases. It runs every 15 minuted during the day. Breakfast with a view is wonderful. The one thing that I would like is a walk in shower anf that would make it perfect.
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Price per night from:HK$1,788
Posted on Jan 4, 2024|Superior Room with Sea View
UtitofonI got the superior room with the sea view which was refreshing. The location is probably the best for the most part of a tourist- close to the city centre and bus station (for going to tourist attractions outside town which would be too expensive with a taxi) as well as very close to the harbour for the Condor Ferry (if you want to visit the other Channel Islands like Guernsey in same trip)
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Price per night from:HK$1,998
Posted on Jan 29, 2024
ArrowC
The hotel is located on the street in the city center, and it is very convenient to go to the airport and major attractions. There is also a supermarket downstairs.  The room area is larger than expected, clean and well-organized, and the toilet has a bathtub. After a whole day of playing, you can take a bath to eliminate fatigue. However, the sound insulation of the room is relatively poor, and the sound of the corridor and the fence room is often heard, and the quality of sleep will be affected. 
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Price per night from:HK$1,005