Posted on Aug 19, 2026|Accessible Twin Room
Guest UserI first booked an apartment on ***********, but when I checked in, I found it was completely uncleaned and uninhabitable. I couldn't reach the host, and customer service couldn't resolve the issue, so I quickly booked a hotel on Trip.com instead.
Upon checking into this hotel, I noticed the bathroom sink was very dirty. I reported it to the front desk, and they said there were no other rooms available, so the staff member brought a towel and wiped the sink clean. However, I later discovered the sink was clogged and wouldn't drain, making it unusable.
Trip.com's customer service is much better than Booking.com's; at least they are reachable and actively try to help resolve problems.
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Price per night from:TWD 3,306
Posted on Apr 14, 2026|Standard Room with Double Bed
Cloud YeeFriendly , helpful & efficient Front office staffs. Offered complimentary late check out until 2pm. Thankful for their kind service.
Room is clean, modern and with adequate services and amenities. Bathroom is spacious and nice shower room.
Bed is comfortable, free WiFi and inclusive buffet Breakfast.The buffer Breakfast spread is very good , serving hot English breakfast and continental breakfast.
Within 20 minutes peaceful walk to the town centre. Very convenient.
We are truly happy & satisfied with our stay in the Holiday Inn express Bath , highly recommended!
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Price per night from:TWD 1,707
Posted on Sep 4, 2026|Boutique Standard Room
Guest UserHaving booked the Hotel with accompanying request for a room suitable for a wheelchair and accessibility bathroom, we arrived to find none of these requests had been addressed. Initially we were put in a room on the 3rd floor and albeit a lift was operating, in the event of a fire I would have to negotiate several flights of stairs. The room was too small to accommodate a wheelchair and the bathroom unsuitable. We were then moved to a groundfloor room which was better but not ideal. We were told the disability room had been occupied that afternoon but given there were no other wheelchair users must have been for more able bodied people than myself. On our 3rd day we were able to move to this room (4) for our remaining 4 nights. It was in the other building of the hotel and steps needed to be negotiated. There were mobile ramps available but this was very awkward and time consuming as you had to ask a member of staff to set them up.
There were some other smaller issues that need to be addressed regarding some waiters.
Both my Husband and I believe that it would be a good training exercise for staff to spend a day in a wheelchair and realise what difficulties there are and what could be improved.
In addition parking was an issue yet there is a hote car park behind the main building yet on the first night we were directed to park elsewhere. Again not helpful if you need the car and your space could not be guaranteed if you did get a hotel parking space. All these things could easily be improved without great cost.
On the good side, the rooms were clean, beds comfortable and the staff very friendly and helpful when they realised my difficulties.
It seems that if you do have mobility problems then you need to book and deal with the Hotel direct and not with a booking agency as once they have your booking, they fail to ensure it will be suitable despite any requests made at time of booking. This needs to be addressed by these booking agencies as it occurred several times during our 7 week visit touring the UK. Our best experiences were The Bruntssfield Hotel in Edinburgh and The White Hart Hotel in Lincoln.
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Price per night from:TWD 1,879
Posted on Feb 28, 2024
Guest UserAttended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful.
We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest.
The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss.
One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go.
Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109.
Date of stay: February 2024
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Price per night from:TWD 3,646
Posted on Sep 14, 2026|Classic Double Room
AnonAnonQuite an old hotel, which has managed to preserve it's historical rooms beautifully. I do warn that the rooms can become quite chilly at night especilaly when the heating isn't turned on in september. And the windows could barely open so you constantly have to keep them open. But otherwise it's still a very beautiful old hsitorical hotel that I could appreciate. I do admit the price was quite high, for the small room I got, especially considering it was usually supposed to be shared between two people. Not great value for money, but definetly can appreciate its history and beauty.
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Price per night from:TWD 2,583
Posted on Jul 1, 2026
CarrieC422Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice.
Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.
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Price per night from:TWD 6,175
Posted on Jun 26, 2026
Summerwinter .KThe location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful.
However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all.
Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.
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Price per night from:TWD 3,242
Posted on Jul 21, 2026|Comfort Single Room, Ensuite
AJExploresThe Hotel itself is very dated in decor, but I actually enjoyed this and it felt quite nostalgic to me. If you're looking for cheap and cheerful and you're not overly fussy then this place will do you just fine. After all I wasn't here to spend all day in the room, but to go out and explore. There was coffee and tea, fresh towels, and I was left alone for the 2 nights I stayed which I appreciate. Some people enjoy the maid service, but personally I prefer not being bothered. From all the other reviews it mentioned a fee upon arrival as an insurance for damages, but I got asked for no extra fees, so I'm guessing this is based on the larger more valuable family type rooms maybe.
If you are a solo traveler like myself then the location is brilliant, as it's right next to the main beach *****, a cool little local beach front cafe which is reasonably priced, and if you have the legs for it like me, a massive nature trek to explore full of beautiful forestry and greenery. The main shopping town and Italian gardens are only a short 15 minute walk away.
If you are on a budget there's a wetherspoons just 5 minutes away which is very decent and has great sea views, staff were all lovely.
Staff at the hotel were also very friendly if you approached or talked to them. Only negative I'd say is that you can't book in till 3pm, but there is plenty to keep you busy nearby whilst you wait.
If you are fussy and expect the Ritz, this place ain't for you, but if you are there with a fair level head and you just want cheap lodgings, then it'll do you fine for a night or two. I'd definitely stay again for the cheap price of just over 30 quid a night.
Thanks and I'll be back down the line 😎
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Price per night from:TWD 1,412
Posted on Jun 9, 2025|Standard Double Room
chachacoolcat⭐⭐⭐⭐☆ (4/5)
Comfortable Stay and Great Location
I stayed at the Holiday Inn Taunton and had a very comfortable experience. The hotel is easy to access, just off the M5, which made it a convenient base for exploring Somerset or stopping over during a longer journey.
The room was clean and quiet, with everything I needed — a comfy bed, a good shower, and a desk area. Wi-Fi worked well, and I appreciated the tea/coffee station. While the decor is slightly dated in some areas, everything was well-maintained.
Staff were friendly, helpful, and professional from check-in to check-out. The breakfast had a good variety of hot and cold options, and the restaurant had a nice relaxed atmosphere in the evening too.
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Price per night from:TWD 2,494
Posted on Jul 20, 2026|Double Room
Guest User
Came with no expectations. We don't arrive anywhere in UK with high expectations anymore. The Royal didn't disappoint! Arrived on a Sunday for a night stay after the Saturday night England semi-final. Room was fine, bathroom was fine. Location is excellent. Went down to the bar for a pint and to sit in the beer ”garden” Photo shows what we met. Boiling hot, no tables put out and only one parasol set up. Like walking into a furnace. Decided to go down the road. Had a great meal in the Little thatch, busy and full by the time we left(under cover, under parasols) and gave them our £70. Went for a walk and sat in one of the numerous bars by the Marine Lake for an evening drink. Again, busy and full and shaded. A fab evening. Walked past the Wetherspoons, again very busy and back to the Royal. Empty in the bar!! Nobody outside. Hope they had a good night Saturday, shame we couldn't have a nice meal there Sunday. Very disappointed that the hotel didn't clear up and reset tables for Sunday, they must have lost a fortune. As we left Monday, noise due to hosing down and putting tables back into place, a bit late for us. Both receptionist were helpful but used the excuse that there was football Saturday, didn't fully seem to understand why we were unhappy. If it wasn't for the fact that they ask you to pay up front, we probably would have left. Also not happy that we had to leave our card details in case we ”trashed” the room!!! Really? A 66 and 70 year old couple? We trusted the Royal, they clearly didn't trust us.
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Price per night from:TWD 2,386