Hotels With Wi-Fi in Riau, Indonesia

Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.

The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.

A hotel is a place to stay that provides various facilities to meet the needs of guests, whether for business, tourism, or certain events. Typically, hotels offer rooms equipped with basic facilities such as beds, bathrooms, and toiletries. In larger hotels, there are additional services such as restaurants, spas, swimming pools, and conference rooms. The location of the hotel is often chosen based on accessibility and convenience, such as in the city center, near tourist attractions, or near the airport. The quality of service at the hotel is a determining factor in guest satisfaction, so many hotels strive to provide the best service, from cleanliness, comfort, to staff friendliness.

Hotel is right beside mall and convenience. However the hotel is very narrow in design and not like usual hotel. Food is ok. Services is great

Travel as family, however only 2 towels are provided. Live music on weekend can be loud amd goes all the way till midnight.

************* satisfied with the service The breakfast is also patented

The room is okay and comfortable, only the service is slow, I continued the day asking for the room to be cleaned, they said 15-20 minutes, I stayed for 1 hour and it still hadn't been cleaned, finally they cleaned the room, I was already in the room, huft

room cleanliness is ok Mushroom area needs attention The service really needs to be improved Do we look suspicious huh..😬 We ordered 3 bedrooms total 4 adults, 5 kids. service at the pool, restaurant, the receptionist seemed afraid of not being paid even though we had a deposit of 300 thousand for the key.. At the pool, we were interrogated first Borrowing pool towels for kids after swimming to the room, they objected and were suspicious Breakfast took a long time to refill, we also didn't mind the additional costs for 2 little girls, kindergarten and 1st grade elementary school. We also saw employees like SPV hanging out for breakfast, it was already past 10 am The check out process was a bit long..  I rarely check out while waiting.. usually they give me the key to the reception and go straight to the bus cuzz  Okay, let's try, you know Maybe we're just not used to it because we've almost never experienced service like this in Surabaya & Malang

The room is clean and breakfast is awesome. Free parking also provided just tell the receptionist n bring the parking ticket

Nice, clean and cozy room. Duri being a relatively small suburb, so not many hotels around, but you cannot go wrong with Grand Zuri Duri Hotel.