Stayed recently and had a generally pleasant experience.
The room was notably spacious, which added to the overall comfort. However, the interior appears quite dated and is showing signs of wear and tear. A refurbishment would certainly enhance the overall guest experience and better reflect the hotel’s potential.
On the service side, it was truly commendable. The staff were exceptional throughout—from the doorman, security, and reception team to housekeeping and café staff. Everyone was attentive, courteous, and consistently delivered warm hospitality, which made a significant difference during the stay.
Overall, while the physical condition of the rooms could be improved, the outstanding service remains a strong highlight of this hotel.
Great location, very convenient for getting around. The place was clean, and the service was excellent. Definitely recommend it! The price was also very reasonable, under 300 yuan a night. Truly great value for money, highly recommended.
Check in is allowed before 2pm
The room assigned was clean & functional
2 big bottles of water provided is plus points.
The pillow & duvet in the room is soft & comfortable
The hotel located beside Esplanade mall is very convenient,easy to get to Watson's , zus coffee , milk tea and some cafe / restaurants .
The swimming pool is nice , the kids love it
The front desk is fast n efficient , answering my questions professionally .
They provide good quality shampoo ,body foam & hand soap
If the hotel can provide some extra TV channel & hair conditioning would be better
Due to the hotel not having gym facilities , U can use gym facilities inside Esplanade mall but they only open at 10am , which is slightly upset for me cuz I don't have the chance to use it because of late opening time .
Overall it was a good experience for my family at the KSL Esplanade Hotel
1 night stay only. Checked in 12.15 am. Smooth check in process. Thanks to Staff Maxidonna. I had a restful night.
Spacious room with minimalist touch. Im surely return.
** Parking cost RM 3 per entry.
**Selangor tax RM 7 per stay
**Room No 707
Hotel near Bandar Utama,Petaling Jaya40% of visitors choose this area
AAnonymous User2026.03.22
My Malaysian retiree friend recommended this hotel which is connected to 1U mall via linked bridge, and 30% cheaper for us compared to the other hotel in the mall. We arrived after midnight via coach, it helps that it is walking distance from transportation hub. The room is clean, free mini bar and room was made up nicely everyday.
Love to staycation in this hotel. Location is great. But don’t have own restaurant and swimming pool need to share with lagoon resort hotel. Anyway is not an issue for us, cos just nearby. Definitely will stay again if plan staycation.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
马马来西亚 刘生2026.03.30
Everything was good, just a few minor details to point out:
1. The disposable slippers were of very poor quality.
2. There was a very, very, very distinct sound in the room every 30 minutes, which I assume was electrical.
3. The toilet was in a strange position; the door would hit you when opened (Room 717).
We had a wonderful stay! The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout our stay. The location was also very convenient with easy access to food and attractions. Definitely recommended and would love to come back again!
We got married here last year and we enjoyed the excellent service, food served in Makan Kitxhen, Tosca, and the buffet for the wedding. Special curations for weddings made it all the more special.
This trip marks our first anniversary and we’re delighted to have spend the weekend here again reminiscing our wedding last year.
Booked through Trip:com and was upgraded to the highest floor compliments of the hotel.
Overall we enjoyed the pool, the breakfast and our time in the hotel. Nothing short of amazing!
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
GGuest User2026.02.27
Just a 10-minute drive from the airport, the surroundings are very spacious. A pleasant surprise was that I barely heard any airplane noise, so I got some good rest. The front desk staff was very friendly and wished me a Happy Chinese New Year. The breakfast wasn't super elaborate, but better than I expected, with bread, fried eggs, freshly ground coffee, fruit, and various Southeast Asian hot dishes. It's my top choice for a layover.
Very Good
1115 reviews
8.7/10
Price from
NZD 142
per night
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8.6/10
Very Good
吉吉意We've an interconnecting room which is spacious and comfy. The location is excellent, offering easy access to the surrounding areas of Klang and just a short drive to ICity. The breakfast selection is varied, but the taste is mediocre. Aeon Mall is just across the street, a few minutes walk away, which is great.
我们入住的是连通房,房间宽敞舒适。酒店位置极佳,前往巴生周边地区都很方便,开车到ICity也只需很短时间。早餐种类丰富,但味道一般。永旺购物中心就在街对面,步行几分钟即可到达,非常方便。
GGuest UserThe Canvas Hotel is my favourite hotel in Klang. The staff are friendly and attentive. The room is spacious, clean and comfortable. The location is great and is just opposite Aeon Shopping Mall. The Airport Express bus terminal is also opposite the hotel. It's so convenient, will be back soon.
GGuest UserDelightful and enjoying moment with all new in hotel. Best cleanliness ever i ever see with the budget price. Unexpected the 3day 2 night was treated like 5 stars hotel. Will come again next time.
WWan Edi SopheanStayed recently and had a generally pleasant experience.
The room was notably spacious, which added to the overall comfort. However, the interior appears quite dated and is showing signs of wear and tear. A refurbishment would certainly enhance the overall guest experience and better reflect the hotel’s potential.
On the service side, it was truly commendable. The staff were exceptional throughout—from the doorman, security, and reception team to housekeeping and café staff. Everyone was attentive, courteous, and consistently delivered warm hospitality, which made a significant difference during the stay.
Overall, while the physical condition of the rooms could be improved, the outstanding service remains a strong highlight of this hotel.
GGuest UserThe shower / shampoo / conditioner dispensers were such a failure, room 910, and no shaver kit was in place. toilet door due to water from shower area splashing unto it , had mold forming at the bottom back end, rotting away in near future. Light switches were a little confusing, but the USB plug in sockets were such a joy to use. Breakfast was okay, pool level and gym level not the same, hence not as user-friendly as I tot (coming from experience at Danang Hilton). Lion dance at lobby was a bonus for guest and visitors. Generally a worth while stay, just please check out the dispensers if it is your concern, if deem pathetic then better change room. Chef came over to present a dessert made in-house using tomato and it was sublime indeed, simple yet full of favour.
JJastanGreat option for a quick, one-night stay if you're in transit. The hotel offers free airport transfer, making it very convenient, and it’s just a 15-minute drive from the airport. The location is ideal, and the free breakfast includes roti canai, which was a nice local touch. Perfect for a short, hassle-free stay before catching your next flight!
SStarferryStrategic location at Putrajaya. Right at the shopping mall and very convenient to find food. Room is spacious. However, the breakfast is packed breakfast that I think shouldn't not be offered at all. Anyone booking this hotel, need not book the room with breakfast. Full with disappointments only.
WWilliam CWOWe got married here last year and we enjoyed the excellent service, food served in Makan Kitxhen, Tosca, and the buffet for the wedding. Special curations for weddings made it all the more special.
This trip marks our first anniversary and we’re delighted to have spend the weekend here again reminiscing our wedding last year.
Booked through Trip:com and was upgraded to the highest floor compliments of the hotel.
Overall we enjoyed the pool, the breakfast and our time in the hotel. Nothing short of amazing!
JJordan ThamGood location... on top of subway pyramid mall.
Upgrade to a suite on top floor with a bedroom and extra bed which was great.
Furniture and fitting abit aging. Smart tv works well.
NnaanyGreat value for money! It’s a budget-friendly hotel but clean and comfortable. The location is very convenient, close to the metro station. The room was small but functional, and the staff were very accommodating. Perfect for a short stay.”
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