Hotel near Klia/Sepang,Dengkil100% of visitors choose this area
BBiophillic2025.12.03
Overall ok. Reasonable price..Near to airport. Easy to check in using kiosk. Just entered ur 5 digit booking number n scan ur ic.. automatically u can get ur room key n slip room number.
Stayed at Royale Chulan Damansara (13–14 Dec). The room was fine, but the check-in was a mess.
Official check-in is 3:00 PM, yet I only received my key at 4:27 PM, despite being told a room was already available shortly after 3. There were only a few people ahead of me, but the process was slow, disorganised, and poorly managed, with staff repeatedly leaving the counter and no explanation given.
The delay caused me to miss a scheduled makeup appointment and disrupted my preparation for an important event. Late check-out was initially refused and only reluctantly approved until 12:30 PM, even after such a late check-in.
I understand the hotel was fully booked, but this level of inefficiency is unacceptable and not what one would expect from a hotel of this reputation.
The hotel is very clean and there are alot of amenities for usage. Location isn't the best for travelling to other locations by foot, however there is a mall beside the hotel with lots of nice shops.
The hotel is conveniently located in Shah Alam, close to many amenities and attractions. However, the overall stay felt quite average. The hotel interior and facilities feel a bit old-fashioned, and the bathroom design was not to my liking — having to step into the bathtub to take a shower was inconvenient.
The air conditioning in my room was also not cold, and I had to call for maintenance to fix it. Although the staff were polite and responsive, the overall comfort and condition of the hotel could be improved for a better guest experience.
Had a very pleasant experience. The room was comfortable, clean, and cozy, I really loved the atmosphere and would definitely come back again.
However, I did face two small issues during my stay. The handheld shower didn’t work when using the bathtub, and the power socket for the hairdryer in the bathroom wasn’t functioning. It wasn’t a big inconvenience, but hopefully it can be fixed for future guests.
Other than that, everything was great and I truly enjoyed my stay. Would happily return!
Pros:
1. The front desk staff was very good and friendly. He listened to my requests carefully and made sure they were granted.
2. The room was surprisingly spacious, comfortably fitting 3–4 people. There were plenty of compartments and switches, soundproof walls, and a smart TV (great for connecting a laptop and streaming content), though ASTRO was also available.
3. The location is highly convenient — directly connected to Paradigm Mall. You just go down to floor CC and turn left, and you’re there.
Cons:
1. The air-conditioning took a very long time to cool. Even at 18°C, it stayed underwhelming for almost an hour. We reported it, and the technician came quickly, which was appreciated. However, the issue still persisted until much later when we returned to the room.
2. Room service was extremely expensive, with prices ranging from RM40 to over RM100 for a relatively simple menu.
3. Breakfast was disappointing. While there was variety (local and western dishes like cauliflower cheese, charcuterie, rendang, sambal, Indian selections, and roti canai), many dishes were overly salty, heavy, and unbalanced. Even the roti canai was very hard.
4. Parking was a real letdown. The hotel lift is on the opposite side, forcing us to cross through the motorcycle area, which felt unsafe. To make matters worse, the crossing point is right next to the entry gate, adding to the risk.
Overall:
The stay had its good points ,especially the friendly front desk service, spacious room, and direct mall access, but was held back by underwhelming facilities like the air-conditioning, overpriced room service, poor breakfast, and problematic parking. With some improvements, this hotel could deliver a much better guest experience.
Hotels in Selangor16.7% of visitors choose this area
GGuest User2025.11.07
Very well run hotel. Location is excellent as the Bandar Utama MRT station is just a few minutes away via a covered walk. One Utama shopping mall is right after the MRT exit. Access to lobby by car is good but the lobby entrance is not easily visible (you don’t want to turn into the Power House lobby next to the hotel and be confronted by their security). See photo for lobby entrance. This was taken long before Avante was renamed M World. The sign & position has since been updated but I think it is still not prominent enough.
It was a great experience staying here. At first, my room had a small issue with the air conditioning. The issue has been solved promptly. The view was spectacular. Surely, will come back again
Only one area for improvement, breakfast served too decent and limited.
Very Good
258 reviews
8.0/10
Price from
TWD 1,041
per night
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8.8/10
Very Good
GGuest UserWe are attending company Training and dinner at the Hotel. The foods is nice with cleaness room with comfortable bed.
AAnonymous UserSmall hotel but very good for convenient for touring around the city. At the heart of downtown just right across famoous street food night market, surrounded by shopping centers and restos, few blocks away from the hop-on-hop-off tour bus. The room is clean, modern and well-equipped. Just a warning to those looking for a quiet relaxing stay, do ask for a room not facing the front street as night life in the area could be noisy. Staff are professional and helpful. Will book again if coming to KL.
AAnonymous UserMy family n I felt this hotel not bad and convenient for shopping. The mines shopping mall is just next to the hotel. Can book again if there family holiday there. The staff is v friendly
AAnonymous UserHad a very pleasant experience. The room was comfortable, clean, and cozy, I really loved the atmosphere and would definitely come back again.
However, I did face two small issues during my stay. The handheld shower didn’t work when using the bathtub, and the power socket for the hairdryer in the bathroom wasn’t functioning. It wasn’t a big inconvenience, but hopefully it can be fixed for future guests.
Other than that, everything was great and I truly enjoyed my stay. Would happily return!
GGuest UserThe staff was friendly, helpful, and always greeted us with a smile.
The room was spotless and well-maintained”.
The hotel was perfectly located for exploring the city center.
YYingggg.I had an exceptional stay at this hotel! The cleanliness was top-notch, and the room design was both modern and comfortable. The staff truly stood out — their outstanding customer service made me feel genuinely welcomed. They followed up right after I checked in and remained incredibly responsive throughout my stay.
One of my favourite touches was the option to choose my preferred type of pillow — such a thoughtful detail that gave me a wonderfully restful night’s sleep before a long day ahead.
JJos GohGround floor only 1 lift. Main lobby not at ground floor, only works at certain timings, no swimming pool, no buffet breakfast, ants on my son laptop.
Ole Ole indo rest is very good. Pics below.
PPn Bunga Jelita1st time stay area Petaling Jaya. Great experience for me. Thank you Mossaz team, provide every details information and make me feel easier stay here and feel like home. Just have to enjoy the lift moment, overall i am satisfied and want to come back again.
Yes in toilet, other review told that no hanging wall.. But for me, i put towel behind the mirror there have space to put things there. Hair dryer, iron and board is provided.
I am impress because kitchen station have dishwash and and other tools. If you guys want stay here for long days, there have Bila-bila Mart below near reception. There so much plenty of things sell there and i am enjoying look every row at the mart 😂
Clean, tidy, spacious room. For parking, it is just RM6 per day and very affordable. For grab food or car, pick up at level B3. Last but not least, the beautiful flower wall is at level 39. Near gym and swimming pool.
AAdventuressLaneI stayed at Sunway Resort Hotel and had a very pleasant experience. The room was spacious, clean, and well-maintained. The bed was very comfortable, and I had a good night’s sleep. Facilities like the shower and air-conditioning worked perfectly, and the housekeeping kept everything tidy. The location is very convenient, especially being close to Sunway Pyramid mall. Overall, a comfortable and enjoyable stay, I would definitely come back again.
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