I really enjoyed my stay here. The service is excellent. It is close to the main train station, about 20 minutes walk to the Old Town, there are quite a number of buses make a stop near the hotel including Tram no. 1 that goes by the Old Town. The bed is very comfortable as well as the bedding and pillows. The room feels a bit dark with the paint scheme but that’s just my own opinion. The breakfast buffet is quite good with a lot of fresh fruits and vegetables among other items. Highly recommended.
The front desk staff is very friendly, the hotel location is very good, the surrounding attractions are within walking distance, the room is air-conditioned, there is also a small kitchen, double glazing ensures no noise, it is a good stay experience
It's really great to be able to get 5-star accommodation at this price.
I liked the breakfast and the service was very good.
I had a comfortable stay because it was adjacent to a shopping mall.
I stayed for 2 nights and it snowed the whole time so I didn't want to go out, but I was able to truly enjoy my staycation. lol
2025/6/19
Upon checking in on the first day, we later approached the front desk to add breakfast for the second day. The female staff member with a ponytail and no glasses told us we could settle the bill for breakfast upon check-out.
However, when we went for breakfast on the second day, our reservation wasn't found at the restaurant, and we were sent back to the front desk to reconfirm. We went back to the front desk to clarify the situation, but two other female staff members seemed completely unaware of what had happened. Eventually, the original staff member we spoke to appeared. To our utter disbelief, she then retracted her statement, insisting we needed to arrange it directly with the restaurant ourselves? This was utterly baffling and clearly an internal communication failure 🤬🤬🤬. I demand you review the surveillance footage to verify what you actually said!
This incident truly ruined our morning and left us feeling incredibly upset. Especially considering this is a reputable international chain, a star-rated hotel, I'm truly at a loss for words. For such a simple matter, adding a note should not be difficult. This is purely due to poor internal communication and unclear staff handover😡. I'm speechless; this is absolutely outrageous! They should have just charged us on the spot to avoid any disputes. Instead, this entire debacle left us with no proof, turning it into a ”Rashomon” situation of conflicting verbal accounts.
On the bright side, the location is quite good, and the public spaces are tastefully designed. Overall, the hotel appeared reasonably clean and tidy.
Now, regarding the in-room facilities: there was actually quite a bit of dust in the room. On surfaces like the TV cabinet and capsule coffee machine, dust particles were clearly visible floating in the light, which triggered our allergies, causing us to sneeze repeatedly. In room 520, the bathroom constantly emitted peculiar noises, making us wonder if it was some kind of machinery running. Furthermore, this is the first time I've encountered unstable hot water pressure in the shower (it would often turn lukewarm) at a supposedly 'better' chain hotel. To top it all off, the washing machine was also broken, and we were informed it wouldn't be fixed and usable until next week. I'm utterly astonished by this level of inefficiency... 😵💫😵💫😵💫
Bratislava is so small that you can walk around it in 20 minutes.
The hotel is right at the entrance of the old town, next door is the American Embassy, across the street are various coffee and bakery shops, and next door is billa selling things, which is also very convenient.
I specially booked a room with a balcony, but it was a bit cold to sit outside in this weather. The room is spacious, the hygiene is average, there is a layer of dust on the bedside, and the children's bed has been made in advance when we arrived.
Slovakia is not a German-speaking area, and English has a little accent, which is a bit difficult to understand.
The breakfast is quite rich, but the plates are collected too frequently, and they were removed before we finished eating.
The location is fine, walking distance to city centre. The room is large enough for two people, and the staff provided a general nice experience for us
Hotels in Bratislava Region100% of visitors choose this area
MMaria2024.10.07
The hotel is not located in the very center of Bratislava, but it has very good transport accessibility. The railway station and the central bus station are nearby. The room was cozy, clean, and the design is modern. I had no complaints about the operation of electronic devices or plumbing. I would gladly give the hotel the highest score, but we were denied early check-in (we arrived outside the high tourist season, and I doubt that the hotel had no available rooms). Nevertheless, I recommend this hotel.
A bit old, but nice hotel. Staff was really attentive and helpful. I was able to get an iron form the reception desk. There is no coffee/tea set in the rooms, but guests are offered free coffee and tea in the lobby which is also fine. Standard room size was above average.
The only disadvantage was the smell coming from AC - this really needs to be cleaned and disinfected.
Very Good
31 reviews
8.5/10
Price from
42,374 KZT
per night
Check Availability
See All Hotels With Wi-Fi in Bratislava Region
Travelers Reviews of Bratislava Region Hotels
See all
8.5/10
Very Good
JJiayaoElectricity and air conditioning did not work because of a short closure. The rooms were very clean. Staff could be nice
LLaykenI really enjoyed my stay, the room was lovely and clean and perfect for one night. The staff were very accommodating with regards to late check-in and arranged for a keybox with my room key. My only negative is that the hot water in the shower was not very hot, and I had to have a lukewarm shower before leaving, which was not ideal.
AAnonymous UserThe hotel was good, but it feels a bit overpriced as I booked even better one for the same price in Vienna, which is a contrast city in terms of the price. Gentleman at the reception was friendly. Bear in mind that the hotel will charge additional city tax when you move in.
The hotel itself was more less clean, but the room was not spotlessly cleaned to be honest. I had some hair on the soap dispenser and some threads in the bath. The bed was a bit small and short, furniture was slightly damaged. The door had old post soviet style of faux leather Ron top and I was wondering why… I woke up at the middle of the night from the screams of the children that were so loud in the corridor for some reason. The sound insulation is not good at all there sadly and the fabric door did not really help.
The hotel has nice authentic lobby which reminds a Soviet porch with Persian carpets. I booked 1 month in advance for 26th of December and paid $68, which I think is overpriced, considered the quality and space of the room. If it was cheaper, I’d have given more starts for this review. It is ok for one night if you just come and fall asleep. Hotel needs renovation.
VVLADYSLAVAmazing hotel in Bratislava.
The hotel is very beautiful designed, the lobby has chimney.
The room was very good with all necessary amenities👍
Big thank you for the stuff for all the help and attention ❤️
There is a beautiful terrace between second and third floor.
The breakfast is very delicious.
Take your time and visit a Library bar near the lobby.
The parking is 29€ per day underground the hotel.
It was amazing stay ❤️
GGuest UserThe location is fine, walking distance to city centre. The room is large enough for two people, and the staff provided a general nice experience for us
GGuest UserThis is the cleanest and best youth travel I have ever stayed in. Although his quilt is a bit flawed, his overall environment is really good.
ZZoneboyHotel is next to President palace in the city of Bratislava. Hotel is old fashion but big, I got 325 corner room. The TV in room doesnt work also net was extremly slowly. I reported it tu hotel but only I am y sorry its today all hotel problem. In bif hotel chain is not working TV cause for new room or high compensation on level min 25% of hotel room price. Materas are very poor and bed noisy. Breakfad are for my suprise bed, otherwise its training hotel for students for have to tolerant my recomendation is sent teachers tu Dubai to check how to do in serving besuse this is not added value for that students in serving and presentstion of food but old fashion Slovak standards, otherwise food was fresh and tasty.
YYu I2025/6/19
Upon checking in on the first day, we later approached the front desk to add breakfast for the second day. The female staff member with a ponytail and no glasses told us we could settle the bill for breakfast upon check-out.
However, when we went for breakfast on the second day, our reservation wasn't found at the restaurant, and we were sent back to the front desk to reconfirm. We went back to the front desk to clarify the situation, but two other female staff members seemed completely unaware of what had happened. Eventually, the original staff member we spoke to appeared. To our utter disbelief, she then retracted her statement, insisting we needed to arrange it directly with the restaurant ourselves? This was utterly baffling and clearly an internal communication failure 🤬🤬🤬. I demand you review the surveillance footage to verify what you actually said!
This incident truly ruined our morning and left us feeling incredibly upset. Especially considering this is a reputable international chain, a star-rated hotel, I'm truly at a loss for words. For such a simple matter, adding a note should not be difficult. This is purely due to poor internal communication and unclear staff handover😡. I'm speechless; this is absolutely outrageous! They should have just charged us on the spot to avoid any disputes. Instead, this entire debacle left us with no proof, turning it into a ”Rashomon” situation of conflicting verbal accounts.
On the bright side, the location is quite good, and the public spaces are tastefully designed. Overall, the hotel appeared reasonably clean and tidy.
Now, regarding the in-room facilities: there was actually quite a bit of dust in the room. On surfaces like the TV cabinet and capsule coffee machine, dust particles were clearly visible floating in the light, which triggered our allergies, causing us to sneeze repeatedly. In room 520, the bathroom constantly emitted peculiar noises, making us wonder if it was some kind of machinery running. Furthermore, this is the first time I've encountered unstable hot water pressure in the shower (it would often turn lukewarm) at a supposedly 'better' chain hotel. To top it all off, the washing machine was also broken, and we were informed it wouldn't be fixed and usable until next week. I'm utterly astonished by this level of inefficiency... 😵💫😵💫😵💫
AAlina Eden CorneaAmazing. Couldn't recommend it more. Very clean, the owner waited for me really late to arrive from the airport. He was very polite and professional, showed me where everything is, helped to point me to a 24/7 shop because I forgot a few things at home.
The rooms and place was one of the cleanest I've seen. Very spacious rooms. The fact that I shared a room with other people didn't bother me at all even though I've never done it before.
The place is great, I'll probably book again.
YYannanI really enjoyed my stay here. The service is excellent. It is close to the main train station, about 20 minutes walk to the Old Town, there are quite a number of buses make a stop near the hotel including Tram no. 1 that goes by the Old Town. The bed is very comfortable as well as the bedding and pillows. The room feels a bit dark with the paint scheme but that’s just my own opinion. The breakfast buffet is quite good with a lot of fresh fruits and vegetables among other items. Highly recommended.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.