The hotel is old but it’s fine. The worst part is the front desk service, I have been sending mails to push them correct the mistake on the invoice they sent but the result is still wrong. When I called them directly to explained what I need, the front desk hang up the phone without giving solution. This is totally a service disaster for the Four Point brand and I don’t think anyone deserves the attitude and service 🤮🤮🤮🤮🤮🤮
Hotels in Nuevo Leon100% of visitors choose this area
GGuest User2024.10.21
Very close to the airport, there is a shuttle bus to the passenger terminal in seven or eight minutes, suitable for early flights, the air conditioning noise in the room is a bit loud, others are satisfied.
Everything was great, the location was great for Arena Mty, except the prices of the products inside the hotel were ridiculously expensive. Everything else was great.
The colleague who helped the colleague to book said that it was quite good.
Hygienic: clean and refreshing. .
Facilities: Very good, medium distance.
Environment: Very good.
Service: The waiter is very good in all aspects, and the front desk is also very nice.
I couldn't sleep because of the noise of the building next to the hotel. It was noisy for about 4 days because of the noise until dawn. The building next door seems to be a restaurant, but the sound of the event event is too loud for the music, and it was not soundproof. ...
Very nice, good environment, big room, good service, good breakfast, good location, absolutely good value for money. You can also print and copy for free. Must stay here next time.
Overall, the hotel is very good, recommended!
Facilities: Complete facilities, including gym and breakfast
Hygiene: clean and tidy
Environment: Very good location, convenient for traveling
Service: Polite and friendly, communication in English and Spanish
Hotels in Nuevo Leon100% of visitors choose this area
GGil around the world2023.06.11
I loved this hotel, is so clean and excellent service.
Breakfast is good, bar has cold beers and the pool is comfortable ☀
Very Good
40 reviews
8.9/10
Price from
VND 3,163,667
per night
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Travelers Reviews of Nuevo Leon Hotels
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9.3/10
Great
GGuest UserThis is international hotel, the service staffs of front desk can speak English and very friendly.
In the room,there's room service on24, even you are hungry very late. Very good.
RRivi AriestaI recently stayed at Safi Royal Luxury Metropolitan, and I can’t recommend it enough! From the moment I walked in, I was impressed by the elegant decor and welcoming atmosphere. The staff went above and beyond to ensure my stay was perfect, offering helpful recommendations and attentive service.
My room was a true oasis, featuring modern amenities, a plush bed, and a lovely view of the city. I particularly enjoyed the spacious layout and the luxurious bathroom—definitely a highlight!
The hotel’s dining options were superb. I indulged in a delightful breakfast buffet each morning, complete with fresh local ingredients and a variety of choices. The on-site restaurant for dinner was equally impressive, serving exquisite dishes that made every meal a treat.
The location is fantastic, making it easy to explore nearby attractions and enjoy the local culture. After a day out, I loved unwinding by the pool, which provided a peaceful escape.
Overall, my experience at Safi Royal Luxury Metropolitan was outstanding. If you’re looking for a luxurious stay with impeccable service, this is the place to be!
AAnonymous UserFirst of all, the room as a whole is OK, the forced and the facilities are very luxurious, that is, the wardrobe lights need to be turned off at the door, it is not convenient to get up in the middle of the night, and the lights are a bit sleepless.
Secondly, I live on the 10th floor 1018, my colleague 11th floor 1117, all belong to the side of the road, I don't know if it is Easter or other reasons, the people in the next room have been hid for two nights, and they are still jingling at two or three in the middle of the night. . .
WWindyThe location is in the middle of San Francisco, very close to the airport, and the time of the airport bus is not too accurate.
There is breakfast, the overall environment is good.
MMagegaidingThe room I booked was very cost-effective. I thought I was given the wrong room. The room facilities were very good, the area was large, and the hygiene was quite good. The hotel lobby was very grand, and there was a large shopping mall downstairs. The location was very good and safe.
GGuest UserThe first day was nothing grateful, we had some disadvantages , but when we went to express it at the reception the younger made us room change and offered us a improvement, good attention of the younger q was at reception on 30 June as 11 a.m. and The hotel was very comfortable and very comfortable. And with regard to the app the app offered breakfast at a price and when we were in the hotel was another price, it would be convenient that the app trip.com change that information no longer q does not match the information of the.hotel.
GGuest UserLocated 5 minutes away from downtown Monterrey and right by a medical center, this hotel has a lot to offer. I was here for an eye exam and it was such a convenience staying right next to the center. Instead of going out for something to eat, I was able to Uber Eats the food to the hotel. Front desk is very accommodating and friendly. Room is clean. I would definitely stay again!
GGuest UserThis hotel exceeded my expectations, because the last hotel was so bad;
Service: When we needed hot water, the waiter provided it immediately, and it was very convenient to store our luggage
Hygiene: It was still a problem with the carpet, it felt like it hadn't been washed for a long time
Facilities: The exterior of the hotel was brightly colored, which made me feel good, and there were safety doors separating the floors inside
Environment: Right next to the airport, good location
AAnonymous UserHotel location close to the international airport 15 min by car. Very friendly and helpful staff. Room was nice and comfortable. 👍👍
But, you can't open the window in the room. That means there's never any fresh air, which is very noticeable>> a big minus 👎
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