Top hotel, top service, top food, top entertainment staff, no respect for hotel guests!!! Held hotel guests very naked very casual not dressed very shocking!!! in the hotel entrance hall and in the buffet restaurant it is necessary to review the clothing of certain customers (female) we must respect the very vulgar people see half naked for a very beautiful hotel it spoils the image of this hotel inappropriate behavior of certain customers and the host flirts with customers, a shame for such a beautiful establishment!!! To see urgently the rooms are perfect maid at the top very clean establishment despite the rest thank you to the service staff and respect the rest to see again urgently lack of respect thank you to the manager and the director to review certain details thank you for your welcome .
The room environment is very good, that is, the front desk phone can never get through. It is all phone recordings. I didn’t get through one day. I couldn’t find a place to expect them. It arrived at 5 o’clock. Please print two documents and say that you have to get off work. Don’t call, let’s call at 9 o’clock the next morning. I'm still not calling at 9 o'clock.
Je commande ce hôtel Bel emplacement parfait a côté de l, aéroport,de station de métro,de bus
Chambre acceptable, nourriture variable et bonne
A mon avis pour ce prix top 👌👍👌 je remercie l, accueil chaleureux a la prochaine
One. Great problem with air conditioning, our arrival, our room, we would have said to it, we are in the full month of July under canicule. The hotel is not fresh at all. I return to the pre-reception service. The hotel to a girl, air conditioning. It is a VMC system where they put ice to spread freshness to the VMC pipes. It's not normal that in 2025, we have its type of air conditioning in a so-called five-star hotel, this is the big black point to be settled very quickly. The hotel is very comfortable and very comfortable. It was a respectable hotel not to visit in summer season with the warmth that makes us sure we will come back, but not in summer. I hope that the direction to find a solution in the future to solve their air conditioning problems and pay € 635 for two nights and not have a fresh room under canicule, We are not normal to travel from Lola Tunisia that has started badly we are disappointed.
The hotel is very clean and very clean.
The room was very warm and the room was very warm.
Receive the key of your room with patience.
The room was very comfortable and the room was very comfortable.
Great and wonderful service and kind hosts. Helpful. Provided a Nice breakfast and welcome arrival with bread and cheese and yogurt. Even dessert and warm and gracious dates and coffee on exit. So kind. The place is very suitable for the price. A great fl offership right around the corner. And the famous Ruind are a five minute walk down the road. Pillow and bed were comfortable. Hot water that’s actually hot. And wifi that actually has good speed. Yay! I would certainly automatically stay again. All They must do is find me a teaching job in town. Ha. Truly. It’s a good choice if you stay here.
27 reviews
6.9/10
Price from
MXN$295
per night
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8.4/10
Very Good
MMose AdventuresUnfortunately when a hotel has a good team one person can affect it so badly. I highly rate the hotel and its services. But as a business traveller here investing in Tunisia, device at a 5 star hotel should be the front desks top priority.
After asking Aziz in reception regarding room service he explained it was on the tv with the menu and how to order. When I arrived into my room I finished some emails and went to the tv to look at the menu and the screen said that room dining finishes at 11 or 11.30
The hotel is very far out of town 20mins so I had to sleep hungry
I spoke to aziz in the morning, and he said the tv was room didn’t really care about the matter and said it will change
Same situation my next night finished work late came back to my room and call room dining, No one answered, called again a main half asleep didn’t know what the have on the menu, he said someone will call me, someone called after 30mins when I was ready to sleep.
Again I went to sleep hungry
When I spoke to aziz in the morning he was too busy to care again. And once again a professional establishment needs to have staff that have attention to detail when it comes to the care of the guest especially people who are investing in Tunisia like the establishment that hires him.
Shame
GGuest UserGreat and wonderful service and kind hosts. Helpful. Provided a Nice breakfast and welcome arrival with bread and cheese and yogurt. Even dessert and warm and gracious dates and coffee on exit. So kind. The place is very suitable for the price. A great fl offership right around the corner. And the famous Ruind are a five minute walk down the road. Pillow and bed were comfortable. Hot water that’s actually hot. And wifi that actually has good speed. Yay! I would certainly automatically stay again. All They must do is find me a teaching job in town. Ha. Truly. It’s a good choice if you stay here.
JJiulianyiThe room environment is very good, that is, the front desk phone can never get through. It is all phone recordings. I didn’t get through one day. I couldn’t find a place to expect them. It arrived at 5 o’clock. Please print two documents and say that you have to get off work. Don’t call, let’s call at 9 o’clock the next morning. I'm still not calling at 9 o'clock.
GGuest UserThe hotel is very clean and very clean.
The room was very warm and the room was very warm.
Receive the key of your room with patience.
The room was very comfortable and the room was very comfortable.
GGuest UserJe commande ce hôtel Bel emplacement parfait a côté de l, aéroport,de station de métro,de bus
Chambre acceptable, nourriture variable et bonne
A mon avis pour ce prix top 👌👍👌 je remercie l, accueil chaleureux a la prochaine
ZZAYATIOne. Great problem with air conditioning, our arrival, our room, we would have said to it, we are in the full month of July under canicule. The hotel is not fresh at all. I return to the pre-reception service. The hotel to a girl, air conditioning. It is a VMC system where they put ice to spread freshness to the VMC pipes. It's not normal that in 2025, we have its type of air conditioning in a so-called five-star hotel, this is the big black point to be settled very quickly. The hotel is very comfortable and very comfortable. It was a respectable hotel not to visit in summer season with the warmth that makes us sure we will come back, but not in summer. I hope that the direction to find a solution in the future to solve their air conditioning problems and pay € 635 for two nights and not have a fresh room under canicule, We are not normal to travel from Lola Tunisia that has started badly we are disappointed.
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