The hotel is in a good location and has 1,000 rooms. It is a resort hotel for many tourists. The central area is a swimming pool. There are various performances or parent-child programs every night. It is very suitable for bringing children or traveling at home.
The hotel excels in every respect
The food in particular is varied every day and top quality service in the hotel also excels in friendly staff and clean rooms. All in all, a hotel that I can recommend to everyone.
It's great to have a big bed room in Tunisia with the money for a normal room in Turkey! There are floor-to-ceiling windows! And a swimming pool! You can also watch the sunset.
A very good hotel, I highly recommend it. The staff was very knowledgeable, the food varied and delicious. It was a fantastic stay.
The downside is the towels are clean but old.
The location is great, in the medina but right next to the city center. The staff is super friendly and helpful, I forgot 2 phone charges and they returned them on my next stay. I booked a small room but it was decent, the shared bathrooms were clean, its very close to good restaurants. Its a great place for a short stay, close to the train station and a cheap taxi ride away from the bus station. I would return!
Great staff, polite and non-introduced, animation show super cool. The room with sea view arranged us. Dinner is delicious and varied, but breakfasts I didn't like very much, for 5* little choice. Absolute cleanliness, convenient bed, bed linen and towels as new, neats and slippers branded in a separate packaging, the present from the hotel in the form of fruit was also very enjoyable. It is strange that there are no cheeslons (!) in the free pool!
LLaety MPersonnel très compétent, souriant et agréable. Ousra et Aymen 🥰ont était a l écoute et  arrangeant, pour ma sortie tardive de l’hôtel, Bel emplacement toute commodité  à recommander vivement👍
MMuhammed MuzammelA professionally run five star hotel at the center of sousse. Interior design in the hotel is impressive and eye-catching. Flawless cleaning service. Rooms are immaculate, furniture is new. We stayed there three nights, and had room service every day without an interuption, which was great.
Staffs are friendly and welcoming, especially those working at the reception. Muhammed was extremely professional, has resolved a couple of issues pretty quickly. He was so kind, he allowed us late check out as our flight was running in the evening.
Food was delicious and was enough for us. We loved their freshly made smoothie in the breakfast and in the dinner.
MMOHAMED RAMIThe hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?
FFelice CossoloConsidering the value for money, it's not bad. Excellent sea view. Half an hour for the registration of the check in seems excessive to me. Hearty meals. Wifi works fine. TV channels need a technician to tune them, I couldn't
AAnonymous UserDisappointing for this price and for a 4 stars hotel.
Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay.
Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two.
Getting an iron was a battle and forget about laundry service.
Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours.
Lunch was excruciatingly expensive for the area, forget about it.
Included breakfast and dinner were OK.
Location was very nice, although the surroundings are a bit dead..
JJelle SThe location is great, in the medina but right next to the city center. The staff is super friendly and helpful, I forgot 2 phone charges and they returned them on my next stay. I booked a small room but it was decent, the shared bathrooms were clean, its very close to good restaurants. Its a great place for a short stay, close to the train station and a cheap taxi ride away from the bus station. I would return!
AAnonymous UserThe room is big as soon as you enter the door, and the whole window faces the sea. There is a small kitchen and pot. I didn't hear much noise at night, maybe it's because it's off-season. The location is excellent, but there is no internet. The staff is OK.
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