Posted on Apr 2, 2026|Premium Ichan Kala View Room
Guest UserAbsolutely loved everything! A new hotel, sparkling clean, with fresh linens, towels, and a comfortable bed. There's a safe, and the breakfasts are fantastic. It's just a 5-minute walk to the main attractions. They greeted us with tea and local sweets upon arrival. Check-in is officially at 3 PM, but we arrived at 12 PM and they immediately let us check in. They even upgraded our room without any extra charge! When they found out it was my husband's birthday, they brought a complimentary hotel treat to our room – raisins and nuts. In the evening, we ordered dinner on the terrace with a view of the old town. We were the only ones on the terrace, making it incredibly romantic – the old town, delicious food, and the moon. The hotel staff wished my husband a happy birthday and even gifted us a bottle of wine. We absolutely loved the hotel and the service; everything was top-notch. Thank you so much!
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Price per night from:TRY 3,829
Posted on May 3, 2026
Guest UserThis is a good hotel located on the territory of the Khan's dacha. The service and breakfast are both excellent, and there's a shuttle service to and from Itchan Kala. There's a swimming pool, and special extra towels for it are provided at the reception. It's truly oriental beauty! Next to it, the Khan's palace from the early 20th century is being restored, and there's a garden nearby. The only downsides were the lack of housekeeping (I didn't hang the 'make up room' sign) and the noise (from the restaurant and the pool – my room was on the first floor facing the pool, so I didn't get enough sleep either night). Otherwise, there's nothing to complain about. The single room was small but well-equipped for a comfortable overnight stay for a traveler: toothbrush and toothpaste, shower gel and shampoo, slippers, hairdryer, kettle, black and green tea. I booked it on Trip.com four months before my trip at a very attractive price.
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Price per night from:TRY 875
Posted on Jul 31, 2026
Lilly dexiaoshijieThe hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views!
However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities!
Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night.
If you plan to stay a month from now, I would still recommend it!
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Price per night from:TRY 3,625
Posted on Nov 10, 2025
Guest User
Обычный нормальный отель
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Price per night from:TRY 2,239
Posted on Aug 12, 2026|Standard Twin Room
Simone Ch.The two boys at the bank are very nice and careful to every need. The rooms are very new and all comforts. I felt home, even for one night. If I should go back to Khiva, I would certainly choose this structure.
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Price per night from:TRY 4,019
Posted on Jul 3, 2026
Guest UserGood reception staff, but the hygiene is bad, you are easily find mark on the sheets, room is relatively small, breakfast too much carbohydrate, but near the castle
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Price per night from:TRY 2,553
Posted on May 9, 2026
Guest UserThis hotel is located within Ichon Qala, the UNESCO World Heritage Site in Khiva. The cleanliness, location, service, facilities, and amenities were all wonderful, and the staff were incredibly kind. It was the best quality hotel I stayed at in Uzbekistan, and I would love to visit again!
What I liked:
• The room was super clean
• Excellent location
• Delicious breakfast
• Enjoyable conversations with the staff
• They helped exchange USD to local currency
What I found a bit disappointing:
• Honestly, nothing at all (seriously!)
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Price per night from:TRY 2,553
Posted on May 1, 2026
Anonymous Userホテル内は清潔で浴室もピカピカだった
シャワーのお湯も温かかった
歯ブラシやシャンプーなどのアメニティは一式揃っていた
朝食もバラエティ豊かで美味しかった
タクシーからの電話でロシア語が分からず代わりに対応いただき大変助かった
また泊まりたい
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Price per night from:TRY 3,173
Posted on Nov 21, 2025
Geleisige
Because the hotel room in the ancient city of Shiva was suddenly cancelled, this twin room was temporarily booked. On the night of check-in, I gave the big bed room, and contacted Trip.com urgently. I finally lived in the twin room before 2 am.
The hotel is very new, the occupancy rate is not high, and the overall experience is good.
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Price per night from:TRY 8,169