Darwin isn't very big, so everything's pretty close by. The hotel room was quite spacious and came with a balcony, but it was so hot and humid outside that the balcony was practically useless. Having a fridge in the room was convenient. Breakfast was a simple Western style. The room decor was a bit dated but very complete. There's a connecting door between my room and the next, probably for when they combine them into a suite. The staff were very enthusiastic. However, during my stay, there was a rather violent incident. In the morning, someone was violently banging on my door and shouting. After the noise stopped, I went out to check and found a mess, with plaster peeling everywhere. Staff were repairing it, but it was all fixed by the time I finished breakfast. It seemed like they were used to it.
Great location when visiting Kakadu National Park. Original architectural design. However, room and dining prices are inflated to due the remote location (tight supply and high demand of lodging options). Pool is small but does the job to help cool off.
First of all, it was very clean because it was renewed. Nevertheless, due to the local characteristics of Darwin, I saw insects in the room on the first day, but when I told the office, I cleaned them and put them in the room.
Locationally, there was a mindil sunset market within walking distance and cbd was not too far away.
Although I inquired about the check-out rate due to the flight, I was disappointed about the part that cost $30 an hour, but other than that, it was generally a satisfactory visit.
Very convenient location as it’s next to the town centre and shopping mall. Staff are friendly and helpful. Some rooms however are seen able by public access so privacy may need to be protected. Due to the open corridors and courtyards are surrounding all the rooms, could be very noisy if other guests are having conversations. Note that the desk phone in all the rooms are not working just for display! There’s no food and beverage facilities.
The room was spacious and the location was excellent, with the ocean in front and the CBD behind. Everything in the city center was within walking distance. The noodle house on the street behind the hotel was delicious. The staff were very friendly, enthusiastic, and attentive. I would definitely stay here again next time I'm in Darwin.
I recently stayed at this hotel and had a generally pleasant experience. The staff were friendly and accommodating, and the location was convenient for getting around. While the property is starting to show a bit of wear and could use some updates, everything was clean and comfortable. One thing to note is that the building could benefit from improved security, as access is currently open and doesn’t require a key card—something that might be worth addressing for guests’ peace of mind. With a few small improvements, this place could be even better.
The best hotel in all of Australia.
The staff is very helpful and kind, ready to solve our problems.
The room was very clean, far above the standards of all other hotels in Australia. The breakfast was quite varied and averagely good.
A note of merit to this hotel for the presence of the laundry, with washing machine and dryer, very useful for travelers.
The only hotel I would return to in Australia, I recommend it.
The air-conditioning temperature in the room is fixed and the temperature cannot be adjusted. Only a piece of cloth is provided as a quilt. It is quite cold. There is a blanket but it is a bit old. Finally, we decided to buy a cheap blanket in the supermarket. The music is very late at 11 o'clock in the evening, so be mentally prepared. There is no remote control for the TV in the room.
Wonderful staff, cleaners and management!
A big help with everything I needed, went beyond satisfaction.
Safe and secure building, lovely room service and food options.
Beautiful pool and bar area.
Firstly, the staff here were really great and very helpful. The pool was nice but the fitness centre is way below par. Free parking but a bit of a faff to get to. One of the comfiest beds I have ever slept on though!
Great
43 reviews
9.0/10
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Good
RRip RipWas expecting more given the price we paid, apparently already considered low season.
The pool lagoon was disappointing and expected higher standards, more staff and cleanliness.
Hotel restaurant food expensive unless ******** and apparently would have great discount.
Room service was good and value for money.
Expected small amenities like free bottled water to be more generous given the heat. Apparently just 2 bottles per check in although we stayed 2 nights .
Bathroom and toiletries reasonable although bathroom door had a drum which made it inconvenient to open as door swung closed automatically ..
GGuest UserThere's a breakfast buffet, a swimming pool, and a BBQ buffet inside. Parking is conveniently located right next to the rooms, which is great.
However, we initially had a hard time finding our room and circled around several times before finally finding it 😅 Overall, it was a fantastic experience! Highly recommended! 👍🏻
KKatherineGood location and service. Cleanness needs improving, there is a big dead cockroaches under the chair for our entire stay but not been removed. Seems like they just made the bed (didn't change them, just made them) and changed the towel, that's all.
The shower design is not great, and it is almost guarantees to get wet everywhere after use.
Tones of insects even in the room, especially in the evening, no door open, so I'm not sure where they came in... but I guess that's deserts.
It's great to have a free laundry facility, which is very helpful. Free activities were a nice touch.
Surprisingly, there are no complementary bottles of water in the room when the hotel is located in the deserts, very unusual compared to all the hotels we stayed.
Nice that we are allowed to use other hotels' facilities, so in general, we did enjoy our trip, and thank you for the friendly staff.
GGuest UserPerfect hotel location for our needs since it is very close to the airport and the Marrara sport complex (10-15 min walk) in which our event took place. What we love most: very clean hotel room, convenient park ing spot right in front of our unit at an extra cost, great pool facility and some restaurant and coffee shop option on site. The room we booked was really spacious. We had a very pleasant stay.
GGuest UserSuperior location. The hotel has good facilities. In front of the gate is the river. It's safe, too. I do a lot of running in the morning. Next to it is a new shopping mall. Later, I found that there are many noodles to eat. You can also see the scenery outside. Very good.
GGuest UserGreat place for an authentic outback experience. Well done to the team for offering very reasonable pricing on food and drinks.
The common facilities were well maintained and in good condition.
Our main concerns were the lack of an emergency contact number and the air conditioning in Cabins 24 and 25, which was not functioning effectively at the start of summer. Initially, we assumed this was due to daytime heat; however, the cabins never cooled properly, even later in the day.
If the issue was related to the cabin location, providing pedestal or portable fans would have helped. What was confusing is that the same air-conditioning units installed across the resort appeared to work well in other areas, such as the toilets near the bar.
Overall, it’s a great property, but addressing these issues would significantly improve guest comfort .
GGuest UserThe room was big and bed very comfy.
Rooms not very soundproofed though.
However, the restaurant served yummy food. My kids loved the pizza! The pool is huuuge and lovely. The resort also have a second hand market when we were there. All in all, we enjoyed our stay.
GGuest UserThe cabins are excellent, spacious with a vaulted wooden ceiling, comfy bed, good shower and spotlessly clean. It is quiet and 20-25 mins walk from the centre of Alice Springs. The reception staff were very helpful and there is a locked room for luggage storage.
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