Apart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
The rooms are quite worn.
The staff are friendly.
The rooftop restaurant is great.
The breakfast has a wide variety of items, but the coffee is too weak.
With a stay at TUPTUP - Resto & Resort in Cox's Bazar, you'll be on the beach and 4 minutes by foot from Inani Beach. This beach resort is 12.3 mi (19.8 km) from Himchori Waterfall and 15.4 mi (24.9 km) from Cox's Bazar Beach.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 8 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.
It’s okay to have a morning meal. If you travel early, you can have breakfast alone. It's just bread and simple pastries. The doorman and waiter are good. But there is no kettle in the room
A very overwhelming and professional service. Amazing staff and very friendly atmosphere. Comprising a roof top swimming pool, spa and gym. The location is very close to the beach. Very clean. Excellent. Loved it with my family.
I booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
There was a cockroach on the wall above the bed about 10 centimeters.
After a while, an employee with a broom came.
I lost it to try to drive away without covering the bed.
It was good to have it changed to another room, but doing the work that could be dusty directly above the bed shows the situation of this hotel.
When I had breakfast the next morning, I was told how about coffee, so I asked for it and it was paid. I wonder what it is.
AAbul KoyarA very overwhelming and professional service. Amazing staff and very friendly atmosphere. Comprising a roof top swimming pool, spa and gym. The location is very close to the beach. Very clean. Excellent. Loved it with my family.
GGuest UserApart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
AAnonymous UserNice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
GGuest UserI booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.
YYOSHITAKAThe rooms are quite worn.
The staff are friendly.
The rooftop restaurant is great.
The breakfast has a wide variety of items, but the coffee is too weak.
Ssomboon litticharoenpornHotel is good but a bit far from beach. Breakfast is good and tasty. The room is large and comfortable. Stuff is helpful and easy communicated.
YYusukeThere was a cockroach on the wall above the bed about 10 centimeters.
After a while, an employee with a broom came.
I lost it to try to drive away without covering the bed.
It was good to have it changed to another room, but doing the work that could be dusty directly above the bed shows the situation of this hotel.
When I had breakfast the next morning, I was told how about coffee, so I asked for it and it was paid. I wonder what it is.
孟孟It’s okay to have a morning meal. If you travel early, you can have breakfast alone. It's just bread and simple pastries. The doorman and waiter are good. But there is no kettle in the room
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