We stayed for my partners birthday. I contacted the hotel to let them know of the special occasion and they put some balloons in the room, as well as a small cake plate saying happy birthday which was a lovely extra touch. The pool is absolutely freezing though! The jacuzzi has been boarded over so is no longer there, which the hotel isn’t advertised on trip of having but I went on Google maps photos and saw a jacuzzi in the photos so assumed it would be there. The sauna and steam room were both quite dirty too the floor has chewing gum and other dirt on. The room was really nice, the walls are very thin though so you can hear everything from the rooms next door. Overall I would recommend this hotel for a stay but not for the spa facilities. Which is a shame as I booked this hotel specifically for the spa facilities which were a disappointment.
Very close to T5, using the hotel Hoppa bus is just a couple of minutes from the airport, room was clean and comfortable, perfect for an early morning flight
Booked two twin rooms. The environment is really nice, and the manor is huge, so you'll need the manor map to get around. The rooms aren't very spacious, and my main complaint is the lack of air conditioning. If you're going in the summer, I'd seriously reconsider, as the rooms get incredibly stuffy without AC, and they only provide one fan. Breakfast was quite good though.
Good clean hotel. Not sure why they still take incidental holding fee of £50 even though I mentioned I will not need any room service or other incidentals. Slough town center is full of good places to eat but not the nicest of areas.
Breakfast is the most wonderful thing. Only a few items are picked up at the bar. Others need to be ordered. There are only one or two waiters. It takes a long time to eat, and it is not necessarily your favorite. When there are many guests, the waiter is so busy that his face is expressionless. I really don't know why they want this kind of service.
The big bed room is not bad, and the surrounding environment is also very good. Unfortunately, the breakfast mode is not mentioned in the details, otherwise I would not book this hotel.
The hotel is well located just off the M4 with plenty of parking. Check-in was efficient and the staff were friendly throughout. My room was clean, comfortable, and quiet for a motorway location. Breakfast offered a good variety and service was attentive. A dependable choice for a short stay or stopover in Reading.
Very pleasantly surprised, I didn't expect to have such a warm hotel in a small town around London, the room was clean and tidy, and the breakfast was good. Very friendly for self-driving people, have their own parking lot, pay attention to the parking lot entrance at the back door of the hotel
After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
We had a lovely stay here for a wedding 15 minutes drive away.
The staff were very helpful and accommodating at all times.
The only comment I would like to raise is that we were given room 9 which was described as an accessible room (which we didn’t need) but it was completely inappropriate as accessible as the shower ( which was in the bath) would have been completely unsuitable for a wheelchair user, or someone else with difficulty moving who wouldn’t have been able to climb into the bath to use it.
Breakfast was excellent.
The lodge is a great location if you are going to the racecourse. We arrived at around 1:30 as the first race was at 2:30 and was told that if we wanted to check in early we would have to pay a fee of £20. When the races often start at around 2-2:30 this seemed unreasonable. I had to come out of he racecourse between races to check
In. I’ve stayed at the Lingfield racecourse hotel and they checked us in 12:30 as our room was ready. Went for breakfast at around 7:50 and there was no menus out, the staff seemed totally disorganised. There was no instructions on how to order food. The continental “help yourself” was ok but had very little fruit options. They did have alpro soya and oat milk as milk alternatives. The room was clean and tidy but very basic. It did have a free standing fan which was good in the warm weather. The bad was big and comfortable. The shower was nice and had shower gel. The customer service let it down a little.
Very Good
102 reviews
8.1/10
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PKR 16,997
per night
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8.0/10
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EExplorerrrrThe location is good as there is direct bus to airport. The breakfast was pretty good, the staff is helpful. However there is no drinking water provided. There is M&S opposite the hotel.
11356756****Pros: Excellent location, right opposite the castle with a shopping street right outside the door.
Cons:
1) The room had a musty smell.
2) The cleanliness was terrible.
Service:
3) One staff member was very good, but the others we encountered later were not. They didn't even show us to our room. Our room was in an annex building, and they didn't explain that clearly, so we had to drag our luggage around looking for it for a long time. I was so close to losing my temper.
Overall, it's very old, not very clean, and not a premium experience.
RRajni MahzabinAdequate hotel for the price.
Mattress and pillow were slightly uncomfortable.
Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.
OOllieSmithFirst receptionist we dealt with was really nice but then she had to ask a colleague for help with our check in and she was extremely rude. Having booked an executive room, we were told we didnt get access to the executive lounge as hadn't booked direct. Load of rubbish. Went to our room, quick call to Hilton Customer Care and they confirmed we did have executive lounge access so went back to reception.
The hotel is really comfortable, big spacious rooms, nice beds, bathrooms with shower and bath. Water wasn't free even in executive rooms which was a bit of a shock (£2.50 a bottle).
Executive lounge was nice but service much cut back from last time I stayed at few years ago. Fridges empty most of the day, snacks not topped up. Dirty cups everywhere etc. Evening snacks was good but again, reduced compared to what they used to offer. Spirits and prosecco was a nice touch though.
Breakfast served in the restaurant for executive room guests. Really nice selection, mostly buffet but eggs and omelettes cooked to order. Nice coffee.
Staff on the whole are really friendly and welcoming (apart from the receptionist on day one). We had 3 nights here and enjoyed it.
There is a shuttle bus from terminal 5 to the hotel door which is £6.80 per person or you can take bus number 5 which stops on the road outside the hotel for £1.50. If staying more than one night, there is buses to Windsor, legoland, Slough and hounslow (for the tube to central london).
EEric-ZhengExcellent stay! I look forward to coming back again!
It's great for family trips, and the breakfast is fantastic. The staff are very dedicated and provide thoughtful service. Thumbs up to the hotel! 👍
11531319****The hotel's surroundings are beautiful, nestled in a residential area, so there are hardly any unruly crowds, and the locals are very nice. The hotel staff provide excellent service, and their English is fluent. The rooms are not densely packed, and the staff maintain an appropriate distance, which is appreciated. The breakfast area is clean, and while the selection is simple, the quality is high, and the fruit is fresh. I recommend trying the milk with various cereals. I look forward to visiting again.
AAkhtarThe hotel is well located just off the M4 with plenty of parking. Check-in was efficient and the staff were friendly throughout. My room was clean, comfortable, and quiet for a motorway location. Breakfast offered a good variety and service was attentive. A dependable choice for a short stay or stopover in Reading.
GGuest UserHave stayed here before, convenient for LHR which is only 15 minutes away, room although very comfortable was a little dated in the bathroom, whoever put the sealant around the bath/shower did not do a great job as it was a bit tacky, this is not a criticism more an observation.
One annoying factor which seems to be creeping in amongst hotels is the additional charge for parking, the room rate was very reasonable hence why I selected it, however I admit I missed the info on parking charges which added another £10 overall to the cost. it's a bit like airports charging you to drop off their customers.
SStephenWe upgraded to a superior executive room which was really comfortable. Perfect location for discovering the best Windsor has to offer. Great food and a perfect terrace overlooking the Thames. We'll be back.
GGuest UserVery close to T5, using the hotel Hoppa bus is just a couple of minutes from the airport, room was clean and comfortable, perfect for an early morning flight
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