Hotels With Pool in Western Australia, Australia

Don't use the showerhead directly, or the bathroom will turn into a pond. The service really needs improvement. They'll overcharge you if you don't check your bill. I booked two rooms for three nights through Trip.com, but they kept saying they couldn't find my reservation. On the first day, they said they couldn't find the third day's booking. On the second day, they said they only found one room's reservation. Since I booked separately, I had to reactivate my key card every day. The power in the room would cut out and come back on automatically, and the curtains would open and close suddenly, which really scared me. The room cleaning time varied each day, and they'd often forget to replenish water or take a very long time. Plus, no one answered the phone.

Clean & well-maintained, conveniently located near the Perth railway station. Everything was perfect. Loved that the reception went the extra mile to surprise us with a bottle of wine to celebrate our special occasion too. Thank you so much for the lovely stay!

I arrived at the airport in the evening and stayed one night nearby before picking up a rental car the next morning for a self-drive trip north. The hotel is close to the airport and offers a free shuttle bus, which is great! Service: You need to call the front desk for the shuttle after arriving, which was a bit of a challenge for my English listening skills, especially since the pick-up spot wasn't exactly as described online. Luckily, Perth Airport isn't too big. The next morning, I took the shuttle back to the airport to pick up my car, again for free. This is a huge plus in high-cost Australia 👍 Environment: The hotel is located by the highway, but the courtyard is quiet and clean. Hygiene: The windows in the room couldn't be opened, and there was a strong smell of cleaning solution that wouldn't dissipate. Other than that, everything else was fine.

Location is not suitable for no car, there is a distance from the center, but very close to the sea! It is very convenient to watch the sunrise and sunset. The whole hotel is the style of the resort hotel. Is the room facilities still a bit old, but it does not affect the stay. The swimming pool is very good, the room is very large, and the price is very good.

The hotel has a bread maker and a great environment. The location is excellent, making it convenient for getting around and dining. The room was very clean, with good natural light and ventilation. The bed was just the right firmness, ensuring a good night's sleep. The front desk staff were friendly, and check-in and check-out were efficient. The WiFi was stable, and there was plenty of hot water in the bathroom. Overall, it exceeded my expectations and is highly recommended for both leisure and business trips.

Thanks to the active coordination of Ctrip customer service, I still got a twin room after moving to a new one the next day. I must say the hotel's location is indeed excellent, with many day tours offering pickup right at the hotel entrance. Although the rooms don't provide bottled water, it's quite convenient to fill up your own cup with sparkling water and mineral water at the lobby bar.

The hotel's location is quite good. There's a 'Cat Bus' stop right outside, and it's not far from the Mint. You can also walk to the pier and the Swan Bells, which is perfect for exploring the city. The room was clean and tidy, making for a very comfortable stay. The front desk service was also great; they held our luggage and even emailed us when our room was ready after cleaning. Highly recommend!

We enjoyed a family overnight stay to celebrate a birthday. The location is convenient, and we appreciated the hotel’s facilities. However, there were a couple of aspects that detracted from the experience. I was genuinely surprised that there wasn’t even a complimentary bottle of water provided in the room. Having stayed in many hotels, both within Australia and internationally, I have never experienced a hotel that didn’t provide complimentary drinking water as a basic amenity. It’s a small gesture, but one that makes guests feel welcomed and cared for. Unfortunately, the service at the Atrium also fell below expectations. It took quite a while for staff to take our drink orders after we were seated, and when the drinks did arrive, they came out individually over an extended period rather than together. This wasn’t the level of service I would expect from a hotel of this calibre. More broadly, I found the overall customer service lacking. Having stayed in a range of prestige hotels around the world, I’ve come to expect staff to acknowledge guests with a smile or greeting, or simply pause to allow guests to pass in hallways. These may seem like small courtesies, but they are what distinguish exceptional hospitality from average service. During our overnight stay, I didn’t experience these simple gestures once, which made the service feel impersonal and not particularly guest-focused. Overall, while we enjoyed the facilities and location, the level of hospitality did not match what I would expect from a premium hotel experience.

Unfortunately, our stay at Pullman Bunker Bay was very disappointing, particularly when it came to service and cleanliness. The resort itself is in a beautiful location and our room was quite spacious, but that was overshadowed by what felt like a serious lack of staff and attention to guests. Our room was not properly serviced until around 5 PM, which is extremely late, and even after housekeeping had been through, there was still rubbish left beside the desk that had not been cleaned up. The biggest disappointment, however, was the service. Several staff members came across as rude and unaccommodating, and we simply did not feel the level of hospitality you would expect from a property positioning itself as a five-star resort. On our check-out day, we politely asked reception whether we could have just 15 additional minutes to check out, and the request was refused. We understand that late check-out is subject to availability, but considering we were asking for only 15 minutes, the inflexibility and manner in which it was handled left a particularly poor final impression. For a five-star property, you expect attentive service, properly cleaned rooms and staff who make guests feel welcome. Unfortunately, that was not our experience here. The location and spacious rooms have great potential, but the service and housekeeping standards need significant improvement. Based on our stay, I would not consider the overall experience to be at a five-star level.

Every staff member I encountered at DoubleTree by Hilton North Bridge was professional, warm, and dedicated. From check-in to housekeeping to dining, the entire experience was nothing short of excellent. Especially Mr. Eranda and Mr. Henricus are professionalism, efficiency, and genuine willingness to help me to solve my reservation problems. If I have the chance to visit again, I will definitely stay here. Thank you for everything!