Overall room was clean, I booked deluxe twin and they said upgrading my room to superior twin, room looks old need to repainting again room 390 u can see the mold, lamps beside the bed not working.
Reception Lobby area so quite and dirty on Raya day.
Housekeeping staff so helpful and this hotel located on strategic locations.
Value for money
Locationwise near the biggest mall in samarinda. Pillow cover is kind of old and needs to be replaced and clean properly. Overall amenities was satisfying enough.
There are a lot of ants in the hotel, and there are coffee residues on the coffee spoons in the hotel bar. It is obvious that the staff is lazy and did not replace them. Other services are very good.
Five minutes walking distance from the airport, a bit old hotel. I was prompted twice to order, but it didn't take two hours. In the end, I was given free of charge for the meal, which was a sign of etiquette. But no loss.
Brief overnight stay. Everything was fine. The room was comfortable and spacious. The balcony and sea view was a bonus. Nice big shower in the bathroom but no hand towels. Wi-Fi was good but required a different log-in when outside the room.
In the common areas, the gym was good and pretty well equipped. The covered pool was a bit small and random. Unfortunately we had to skip breakfast as we had a very early flight to catch.
Location is wonderful. But little dirty and too much noisy. I can hear clearly the outside store music sound until late time and traffic sound also. For the more, The room was not soundproofed at all, so I could hear sounds from the room next door and the hallway very clearly.
GGuest UserBrief overnight stay. Everything was fine. The room was comfortable and spacious. The balcony and sea view was a bonus. Nice big shower in the bathroom but no hand towels. Wi-Fi was good but required a different log-in when outside the room.
In the common areas, the gym was good and pretty well equipped. The covered pool was a bit small and random. Unfortunately we had to skip breakfast as we had a very early flight to catch.
GGuest UserIt's okay for a hotel in Class 8 in Bali. You can't ask for too much. There's nothing major wrong with it. The view outside the window is nice. Generally speaking, the room is older. The towels are not dirty, but they feel like they can't be washed out.
DdiondewanataA big modern hotel in Samarinda. The location is a bit far from the city centre (20 mins driving while the traffic low and 30-35 mins in the rush hour).
Although it’s located just above the Big Mall, the hotel has poor accessibility, especially for pedestrians and online food couriers because they have to go through the car ramp to get into the hotel’s front door!
The room is modern, clean, and have great amenities. But, the noise from outside the room could be heard easily since it has poor soundproofing.
When i checked in, it took more than one hour since i have to lined up into the queue and the process itself took a long time. It was the longest time i spend for check in! The queue is only five person in front of me and they opened all the check in counters.
SsilviaMalibu's opinion is a little less, just asked for it, then there is only one, there is no mat, no kettle for hot water, 529 is not recommended. The facilities are like that
AAnonymous UserSmall room but just nice for 1 person. Location is great, and there is a designated parking for midtown too. The only downside was that the AC is old so it made a lot of noise.
GGuest UserHad been stayed 6days, first impression of hotel service to visit have very kinds with smile all the time.
Served food is very delicious with reasonable price.
All staff very polite to help any assist if required.
I SONCERLY THANK to
Ms Chacha Indira,Dimas herimukti .strong woman, pinokio, security officer and all staffs.
If I get plan then will drop again.
Happy and have a good service.
BBaktigood facilities,clean room,good service. However, as a note, on the electronic card of the room should be given a useful guide in addition to the door so that customers know to insert the card to the power slot on the wall of the room or in the message of how to use it when they are given at the reception. It's probably the same if the door lock light can be fixed.
LLeonardi CahyawijayaI love to see Intan, the breakfast server. She works very diligent and attention to detail. She works well even in fasting month.
The staffs here very polite and helpful.
We try the free facilities (whirl pool, sauna and steam). Really makes us comfortable and relax.
Wide range selection of breakfast menu. Love it.
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