The hotel is new and the room is clean. The facilities are complete. I am impressed with this hotel but not impressed with the service of the reception staff when I checked in. They are not friendly, both in speech and facial expressions, not helpful. No one should be discriminated against. It was a bad experience. It ruined our good day. But I still like the hotel. I hope to have a chance to stay here again and hope that I will not encounter this kind of incident again.
Absolutely beautiful property with a very scenic view and I can imagine it will be even more beautiful in winter time.
The design of the restaurant is really beautiful and cozy.
However I think overall it suffered from being under staff so things could happen really slow or not at all.
One group coming to restaurant resulted our salad to be delayed for entire duration of our meal!!
Would I go there again for sure and hopefully that was a just a coincidence.
The room is very big, very clean. The reception staff is very good, take care of you, give good advice. The breakfast is also very delicious. I would like to recommend staying here. In the morning, I saw a balloon in the room.
Value for money, really worth the price, very suitable for relaxation.
Очень понравился отель и номер! Чисто, красиво, в номере было джакузи, что очень порадовало ребенка 😊 всё работает, минусов не нашли, вкусная еда, приветливый персонал 👍🏼 отель супер, рекомендую!
Very great experience with the hotel! Breakfast is generous with a breathtaking view from their roof top. As a cave hotel, the room also has very good insulation, so inside the room stays warm despite the very cold temperature outside.
The staffs are also super nice, they called a taxi for me as I arrived at 2 AM and they help me to send the stuff that I accidentally left in the hotel.
This quaint hotel offers us everything from great hospitality & services by the staff, very clean & cost room, comfortable beds & good bathroom facilities. We really enjoyed our stay here in this hotel, especially with the various options of breakfast & helpful staff members. They were willing to help book & adjust our airport transfers to our preference. We also sent our clothes for laundry & they delivered it nicely & clean. Room was impeccably clean & spacious for 2 people with average size of suitcases.
Çok memnun kaldık. Konum olarak cok iyi yerdeydi. Tekrar gelmeyi planlıyoruz. Ekip kendi evin de misafir ağırlar gibi ağırladı bizleri. Gönülden tavsiye ederiz.
The hotel is a bit far from the city center, about two or three kilometers away. There are many Chinese tour groups there. I had to wait until 4:00 in the afternoon to check in. The room was very large, with a good view and very clean. It was cleaned every day. There was nothing to complain about except the location. The breakfast was very rich.
Some people write bad things about this hotel, but it may be because they are not willing to negotiate themselves. If you have any problems, negotiate and tell us what you want. The polite and friendly staff will definitely meet your expectations.
I actually negotiated the price by changing the room and staying for a few hours on the last day.
When I accidentally locked the bathroom door from inside, the cheerful staff quickly responded and solved the problem.
I think there are few hotels in Cappadocia that offer this quality of service at this price.
Delicious breakfast, good access to Uchisar Castle, and cooperative staff.
I think the fact that this is the first time I've left a review for a hotel speaks volumes about the wonderful stay.
I promised the staff that I will definitely use them again the next time I visit Cappadocia.
Thank you & I'll be back!!
This is one of the coolest hotels I've ever been to In my Life. If you like Gothic architecture and something different bored of the same old boutique hotels this is a place to come visit. The blood pool in the hell dungeon is amazing with snakes and stone on the ceiling. If you are into rock music Gothic medieval and still want the luxuries this is the place you have to come see.
Great
140 reviews
9.3/10
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9.5/10
Amazing
GGuest UserThe staff are helpful and friendly, family run stay. Really well decorated. A little out of the way of the town centre but everything there is so walkable that I'd consider that a good thing. The room was lovely, with water coffee and fruit juice, among all other essentials. Really solid choice of a stay if not sure when deciding.
GGuest UserThis was one of the best hotels I've ever stayed at.
The rooms were spacious and clean, and the views from the rooms were amazing!
The breakfast was lavish and I looked forward to it every morning. The staff were very kind and always polite.
The mascot cat, Kuroneko, was also cute.
Uchisar is at a higher altitude than Goreme, so the views are generally beautiful and I personally recommend it. (It's not too far from the hot air balloon spot either.)
I'd love to stay here again if I come to Cappadocia!
GGuest UserThis hotel in Goreme is great! It is very close to the hot air balloon take-off point, which is very convenient for watching the balloon in the morning.
The room has a bathtub, which is a surprise. After flying the hot air balloon, I took a bath and felt relaxed. The facilities are comfortable and the stay is comfortable. I want to stay here again next time I come to Cappadocia!
GGuest UserI had doubts when I made booking - the hotel didn’t have many reviews. I took the risk though and it was well worth it.
My stay at Hira cave was amazing! The room was spacious, clean and beautiful, the bed was comfortable - I slept like a baby all 5 nights. The view from the terrace was fascinating and breakfast was delicious as well - the photographs are attached. The owners were friendly and helped to arrange pick up from the airport, shared a few useful hints about the hikes and did everything to make my stay memorable.
Thank you very much, I will come back!
KKUMAR VASWANIThis is one of the coolest hotels I've ever been to In my Life. If you like Gothic architecture and something different bored of the same old boutique hotels this is a place to come visit. The blood pool in the hell dungeon is amazing with snakes and stone on the ceiling. If you are into rock music Gothic medieval and still want the luxuries this is the place you have to come see.
BBonn Kenneth SamsonThis hotel is such a paradise here in cappadocia. With complete amenities and such an amazing turkish breakfast spread. Would highly recommend.
Thank you Mr. Ali and Orhun for giving us a pleasant stay. You may contact them for your chance of a wonderful stay at cappadocia
GGuest UserI stayed at this lovely hotel for four nights. It's located slightly up a hill but not all the way up, so it made it very easy to get away from all the hustle & bustle of the tourists on the main street, but yet still have the charm & proximity to beautiful architecture, restaurants and shopping. The staff is very accommodating, and the environment is very chill. In addition, there are two little furry staff members, sometimes three, who will run the courtyard and keep you company.
Upon checking in, they informed me that if I wanted to include breakfast with my stay, all I needed to do was let them know how many times I dined at checkout. Also, I needed laundry to be done, therefore dropped it off in the morning by 10:00 a.m. and had it back by early evening. They also said just pay upon checkout. They are very trusting! No one checks you at the restaurant for your room number! One load was $10€, but I will say don't expect them to fold everything. I dropped everything off in my own laundry bag, and it was pretty much shoved back in there! You also have to be specific with what you want hung dry too. They have an iron in the reception area should you need it.
The rooms are nicely decorated in a rustic style. It's a decent size, but they are rather dark. I had a hard time putting on makeup before going out. 😂 The bed was rather comfy. The water pressure was absolutely fantastic, and the water gets hot quick too!!
There are several delicious restaurants within 2 to 3 minutes walking distance ... Taste of Mama (Gözleme), Omru (rooftop), TUMA (rooftop), INCI, and Keyif (rooftop & great music).
Overall, a very pleasant stay in a lovely location. I would definitely return!
NNeol TooI had an incredible experience at Sultan Cave Suites during my recent stay. From the moment we landed, the hotel provided a free ride from the airport to the hotel, making our arrival smooth and stress-free. The staff went above and beyond, with a special shout-out to a wonderfully helpful team member who assisted me with my heavy luggage, proving that strength comes in all forms.
What truly impressed me was the staff's local knowledge. Despite being a petite individual, one staff member knew the area like the back of her hand. She not only recommended fantastic nearby markets and restaurants but also guided us to a hidden gem for a delightful breakfast experience.
Late check-in wasn't an issue at all. The staff graciously helped us order food during the night, ensuring we didn't go to bed hungry. The hotel's strategic location near the airport was incredibly convenient for our transit stay. The next morning, they provided a reasonably priced shuttle service to ensure we caught our flight on time, completing the seamless experience.
I also have to mention the delightful night staff member who was not only cute but also warm and friendly. Her willingness to share local insights added a personal touch to our stay.
In summary, Sultan Cave Suites is a gem for transit flight stays. I'm grateful for the exceptional service and will undoubtedly recommend this hotel to fellow travelers.
DDanielll_- Environment is nice and cozy. There is a beautiful terrace and I watched the hot air balloon in the morning!!
- All the staffs are really helpful. They helped us to book the hot air balloon in a cheap price and gave us suggestions for scheduling our trip in Cappadocia.
- The decorations of our room are beautiful too. But there are too many midges/ inserts in the bathroom (more than 10), too awful...
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