Had a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
The modern decor was lovely. It was also nice to receive a welcome drink at the rooftop bar. Just one thing: there's no changing room in the room, and the toilet and shower are directly integrated into the main space. This can be a bit awkward for couples when changing.
Despite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
What a perfect hotel for my stay in Padang. Super comfortable room, the most caring and wonderful staff, amazing amenities. If I come back to Padang I would only stay here!
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
Bagus kmr bersih pelayanan ramah dan makanan nya enak enakm
Great
2 reviews
9.0/10
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9.4/10
Amazing
かかまきりThe modern decor was lovely. It was also nice to receive a welcome drink at the rooftop bar. Just one thing: there's no changing room in the room, and the toilet and shower are directly integrated into the main space. This can be a bit awkward for couples when changing.
KK LisThe older building is in decent shape, with a good location and cleanliness.
However, the staff communication is lacking. They're quite stiff and unfriendly, giving off an indifferent vibe.
You might want to consider other hotel options.
AAg.jpgI chose this hotel mainly because of its proximity to the airport, and for that, it definitely delivers. It’s convenient if you have an early flight or are just passing through Padang. That said, there’s not much within walking distance around the hotel, so I’d recommend taking a taxi or Gojek if you want to go out for food or explore a bit. I went to dinner at Rumah Makan LAMUN OMBAK and highly recommend it — really good food and definitely worth the short drive.
The service was excellent. Everyone at check-in was genuinely kind, welcoming, and helpful. They helped recommend places to eat and made the stay feel easy and comfortable. Definitely 5/5 for service.
Cleanliness was probably the weakest part of the stay. The sheets didn’t feel fully clean, and the bathroom had a strong cigarette smell. The bathroom vent also seemed pretty dirty and may have had mold. That said, the AC worked well, the room was affordable, and overall it gets the job done.
You do have to adjust expectations a little — this is Padang, not a luxury resort. Overall, I’d say it’s a solid budget airport hotel if convenience is your main priority. It was quiet and no construction so that’s important to me.
GGuest UserNice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!
SSyahmi WazerEverything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
MMummy SAGrand Gallery Hotel Bukit Tinggi – Comfortable Stay with Great Location ⭐⭐⭐⭐
Stayed at Grand Gallery Hotel Bukit Tinggi and had a pleasant experience. The hotel is clean, comfortable, and well maintained, making it a good place to rest after exploring the city. Rooms are spacious enough and suitable for families.
The location is a plus — close to Bukit Tinggi attractions, making it easy to get around. The surrounding area is lively, yet the hotel itself feels calm and restful.
Breakfast was decent with local options, and the staff were friendly and helpful, always ready to assist with requests or directions.
Overall, a good value-for-money hotel in Bukit Tinggi, especially if you’re looking for a comfortable stay in a convenient location. Would consider staying here again.
GGuest UserIt was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
RRannieSI was very disappointed. I booked a room for my parents and grandchildren. I booked a room which is written 24m2 with balcony. I had stayed there before, that's why I know it's supposed to be spacious room. But they only get small room 17m2 not as mention in the details just because of the name not ”grand deluxe” but I paid more than ”deluxe price”. The same price with the published rate for ”grand deluxe” directly in the hotel. And there is no ”grand deluxe” In the room choices in Trip. They can't ask for extrabed because there's no space. And also when 1 adult with 2 kids having breakfast they still ask for extra fee. I know this rule but i just felt not fair to pay after overpriced for the disappointing room
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
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