Posted on Oct 30, 2025
Guest User
Very polite and hospitable frint desk, especially Randa and Carmen. Service from all staff was very good. Only limitations are facilities for young kids. This hotel would suit mostly business travellers or couples.Also of note, is the newly refurbished roof-top bar .overlooking Gulf of Aqaba
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Price per night from:IDR 2,048,289
Posted on Jun 9, 2025
Guest User
We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
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Price per night from:IDR 5,577,076
Posted on Nov 24, 2023
МаринаККК
Stayed one night. Nice beach hotel. There are few tourists, probably due to the proximity of Israel. You cannot bring your own alcohol, they have it at the hotel. For comparison, a bottle of sparkling wine in a store costs 12-15 dinars, in a hotel - 60! Drink under the hotel fence). You can negotiate, but only if you take something from them. And so all is well). Breakfast is good, lots of choice. For dinner we went outside the hotel grounds.
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Price per night from:IDR 5,399,310
Posted on Sep 20, 2025
Guest User🏜️ “Magical Desert Escape at Hasan Zawaideh Camp” 🌌
Staying at Hasan Zawaideh Camp in Wadi Rum was one of the most unforgettable travel experiences I’ve ever had. The camp perfectly blends comfort with the raw beauty of the desert, making it a truly magical getaway.
✨ The tent was clean, cozy, and surprisingly comfortable, with everything we needed for a relaxing night under the stars. At night, the view of the starry desert sky was absolutely breathtaking — something you can’t experience in the city.
🍽️ Dinner and breakfast were delicious, served in a warm, communal setting with traditional Jordanian hospitality. Sharing a meal by the fire while listening to local music made the experience even more special.
🚙 We also joined a desert tour arranged by the camp, which took us across Wadi Rum’s stunning landscapes — red sand dunes, rock formations, and panoramic views that felt like stepping into another world.
Most importantly, the staff were so kind, welcoming, and attentive, making us feel like family rather than just guests.
⸻
🌟 Highlights:
• Cozy, well-kept tents with amazing desert views 🏕️
• Star-filled night sky 🌌
• Delicious traditional meals 🍴
• Exciting Wadi Rum desert tour 🚙
• Warm and genuine hospitality 💛
⸻
If you’re looking for an authentic yet comfortable way to experience the beauty of Wadi Rum, Hasan Zawaideh Camp is the perfect choice. A true desert dream come true!
#WadiRumWonder #HasanZawaidehCamp #DesertDreams
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Price per night from:IDR 700,451
Posted on Apr 30, 2025
Guest User
Everything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
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Price per night from:IDR 3,942,690
Posted on Jan 29, 2025
Dafetahi
Our stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival.
From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way.
The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay.
The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had.
If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!
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Price per night from:IDR 520,032
Posted on Jan 2, 2024|Junior Suite Pod Twin
SugarBThe hotel is located outside of the protected area. However, it’s also very quiet and private that you’ll need to park the car at the meeting point and take the hotel four-wheeled car to go further inside. Staff are friendly and warmly welcomed us. Our bubble is clean and comfy. The restroom is hidden at the back of the wall and has no door. Bathroom amenities are provided but could be better quality. There is time limit to use hot water as the hotel is in the wilderness (until 23:00 hrs. if I’m not mistaken). Our package comes with buffet dinner and it’s quite good. Mostly local dishes. Looks clean and hygienic. Breakfast is decent.
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Price per night from:IDR 2,417,087
Posted on Feb 19, 2026
Guest User
This time I was mainly looked after by Zid, and all the staff, including him, were very kind.
The location was great, there was plenty of delicious food, and I had a fulfilling trip.
If you're coming to Wadi Rum, Jordan, I highly recommend this place!
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Price per night from:IDR 198,992
Posted on May 29, 2025
Guest User
We had a truly memorable stay. The room was beautifully decorated, spotlessly clean, and the entire place was incredibly calm and peaceful — a perfect escape. From the moment we arrived, everything went smoothly. The driver was already waiting for us at the village parking, and the ride to the resort offered breathtaking views.
We were welcomed with a refreshing drink upon arrival, which was a lovely touch. Since we came during the low season, we were the only guests at the resort, and the personalized service made us feel truly special. The food was outstanding — cooked over fire, full of flavor, and served with care. The welcome dinner setup was charming, and every meal felt like it was made just for us.
Yusif made us feel completely at home. He prepared a delicious omelet and even fresh orange juice, which was surprisingly refreshing. The traditional dessert was delightful — such a treat. It’s rare to feel so well cared for when you’re far from home, but here, it felt like home in the best way.
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Price per night from:IDR 5,691,165
Posted on Jun 5, 2024
Moath
The hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful
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Price per night from:IDR 5,972,406