It seems like I got upgraded to a twin room, which was incredibly spacious. The bed was quite comfortable and everything was clean and tidy. For the price, and including breakfast, it's really good value! The only minor points were that there were a lot of guests, so the airport shuttle was full during peak hours, and I had to queue for a bit at check-in. But overall, it was a very pleasant stay.
The location as convenience and service as excellent even we are landing in the earlier morning ; they provide flexible check in and also staff as friendly and helpful.
Restaurant for breakfast buffet as great as with different varieties of choice and hotel provide shuttle bus to inside city - Aeon mall one of the big shopping area within Narita .
Also during the leaving staff as helpful for move on our luggages into bus and when we off the driver of the shuttle bus to airport also helpful to move down and put on the torey as well .
Highly recommend this hotel and thank you for all !
It was a stress-free experience having booked at Narita Gateway Hotel. Its free shuttle bus ride going to Narita Station, Aeon Mall is commendable. It enabled us to save money on taxi fare and the saved money for transport was used to buy some souvenirs. Our stay at said hotel was made more pleasant by two staff at the hotel reception, one guy named Pun Sharti (to me, he was very approachable and attends to hotel guests with warmth and smile, too bad, we didn't see him when we checked out) and a female staff who likewise has a pleasant countenance but whose name we weren't able to get. Booking costs are cheaper than the others.
This hotel was relatively older and less clean compared with the other hotel we stayed at during the trip. The location is very convenient for airport transit, with Terminal 3 only about a 12-minute walk away and Terminal 2 around 20 minutes away at Narita Airport. One of the best things about the hotel was the free shuttle bus service, which made it easy to travel between the airport, the hotel, Narita city centre, and Aeon Mall for shopping. However, the room service and in-room amenities were fairly limited compared with the other hotel, as basic items like toothbrushes had to be collected from reception and bottled water was not provided. There were no free facilities to use, but having a 24/7 FamilyMart and a pharmacy in the hotel was still convenient.
We stayed in an ocean view room with an open-air bath. I took him there without telling him, but he loved the open-air bath. Also, since it was his birthday, the hotel prepared a cake for him. I called in advance to ask about the type of cake and when to serve it, and they responded quickly on the day despite being busy. The dinner buffet and breakfast were both delicious, and I would definitely stay here again. This is a hotel I would recommend to many people.
Convenient transportation with free shuttle buses to Narita Airport, Narita train station, and even a shopping center. My flight was at 7 PM, so I took the hotel shuttle to Narita Park to see the cherry blossoms and then had some eel rice.
The new wing's facilities are quite good, but a common issue in both the new and old sections is that the shower water temperature control isn't very responsive; it's either too cold or too hot, which is quite annoying.
I'd like to specially commend a Chinese male staff member with glasses at the front desk. He was very dedicated and thoughtful. I came down to ask about facial tissues because I couldn't find any in my room. He not only told me where to find the spare tissues but also, just in case, went to the storage room to get a whole box for me. I really appreciate his help, as otherwise, if there were none in the room, I would have had to make another trip!
The shuttle bus service is very convenient. I'm sharing this for those who need it. One morning, there were only two minutes left before departure, and I was still in the elevator, feeling anxious. When I stepped out, I saw five or six smiling drivers and porters waiting there, with the luggage compartment doors open. It was a very reassuring sight 😌
This is an established star-rated hotel. Although a bit old, it's still maintained at a very high standard. The breakfast is extensive and offers a great variety. The shuttle bus to the airport and JR station is very convenient. It's an excellent choice if you're flying out the next day. For airport T2 shuttle, you can find it at pillar 26.
A bit dated, but the bedding was decent. The shuttle driver was really nice, helping with luggage on and off. It's quite good value for money in Japan, and the morning airport shuttle service was a great convenience. It saved me the hassle of waiting for a taxi, as a cab from the airport to the station would have cost around 160 RMB, which is quite pricey.
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AAnonymous UserThis hotel was relatively older and less clean compared with the other hotel we stayed at during the trip. The location is very convenient for airport transit, with Terminal 3 only about a 12-minute walk away and Terminal 2 around 20 minutes away at Narita Airport. One of the best things about the hotel was the free shuttle bus service, which made it easy to travel between the airport, the hotel, Narita city centre, and Aeon Mall for shopping. However, the room service and in-room amenities were fairly limited compared with the other hotel, as basic items like toothbrushes had to be collected from reception and bottled water was not provided. There were no free facilities to use, but having a 24/7 FamilyMart and a pharmacy in the hotel was still convenient.
AAnonymous UserMy family and I chose to stay at this hotel because of its location and free shuttle to DisneySea. The hotel has a dated resort feel but generally well maintained and clean. The room is small but that was expected when I made the booking so I was prepared to accept the tight space. However, the two super single beds were pleasantly comfortable and big and the shower stall, although tight, has a good water pressure. Good shuttle service to DisneySea and Disneyland. Also enjoyed the free snacks and drinks provided by the hotel for its guests and the good range of personal care products and tea bags and coffee which guests can help themselves to.
GGuest UserGood location.
Location: Superb, just minutes away from the airport.
Convenience: There is a FamilyMart located inside the hotel, which is a life-saver!
Transport: Excellent free shuttle bus service to and from the airport.
Overall: Stress-free experience and great value for money.
KKenThoThe hotel is very near to Narita AirPort and the hotel provides free shuttle to the airport. Free parking if you are driving. There’s a public hot spring next to the hotel where hotel guests can enjoy complimentary entrance but only from 1300 to 2100. Room is super spacious but facilities felt old. Good enough for a short stay especially if you need to catch early flight from Narita.
There’s also a small 7-11 convenient store at the hotel lobby.
GGuest UserIt was a stress-free experience having booked at Narita Gateway Hotel. Its free shuttle bus ride going to Narita Station, Aeon Mall is commendable. It enabled us to save money on taxi fare and the saved money for transport was used to buy some souvenirs. Our stay at said hotel was made more pleasant by two staff at the hotel reception, one guy named Pun Sharti (to me, he was very approachable and attends to hotel guests with warmth and smile, too bad, we didn't see him when we checked out) and a female staff who likewise has a pleasant countenance but whose name we weren't able to get. Booking costs are cheaper than the others.
GGuest UserGreat location for people like us that are going to Tokyo Disneyland and Disneysea. Although there is free transport to the park, it starts late. And if you want to get to the park before it opens, use the local bus. The bus stop is 5 min walk away.
DDantianniziThe hotel provides a shuttle bus service to Disneyland and the subway station, which was really convenient for our trip to Disneyland the next day. The only slight inconvenience is that it's a bit of a walk, about 1.2 kilometers, from the subway station. However, the hotel's location around Tokyo Bay is quite peaceful, and you can even enjoy sea views.
GGuest UserConvenient transportation with free shuttle buses to Narita Airport, Narita train station, and even a shopping center. My flight was at 7 PM, so I took the hotel shuttle to Narita Park to see the cherry blossoms and then had some eel rice.
GGuest UserThis was my second time staying at this hotel, and it’s still very clean and spacious. Even though there’s a shuttle bus from Bayside Station, the walk is only about five minutes, super convenient and quick. I also love that the room has a balcony with a slight view of both Disneyland and DisneySea. I’ll definitely stay here again on my next trip to Tokyo for Disney Resort. Highly recommend this hotel!
P.S. Their breakfast is excellent, definitely worth getting.
GGuest UserIt seems like I got upgraded to a twin room, which was incredibly spacious. The bed was quite comfortable and everything was clean and tidy. For the price, and including breakfast, it's really good value! The only minor points were that there were a lot of guests, so the airport shuttle was full during peak hours, and I had to queue for a bit at check-in. But overall, it was a very pleasant stay.
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