Room was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.
The hotel's biggest highlight is facing the Mediterranean Pigeon Rock directly. The rooms have large floor-to-ceiling windows. The sunrise and sunset are very comfortable. The service is considerate and the environment is comfortable. It is highly recommended. There is a free shuttle bus to and from the airport, which saves time and effort. In addition, walking distance or taxi can quickly reach the city center to visit major attractions, and the transportation is convenient.
A good hotel to have a break from sightseeing and night life. A lot of places around to have a breakfast or snack.
Close to Hamra street
The staff is helpful in almost all aspects
Had a bad luck while going to empty bar on rooftop which actually should be a good place to hang out in the hotel
Excellent service. The internet didn't work at all on the first day, so we were moved to a room with a better connection (from the 7th to the 2nd floor). The staff is very responsive and always ready to help.
Breakfast is a buffet: boiled eggs, scrambled eggs, sausages, beans, bread, tomatoes, cucumbers, cheese, salami, two types of cereal, two juices, tea, and coffee. They also make flatbreads with cheese and herbs. The first couple of days are great, but then you get tired of it because the main dishes don't change at all, it's always the same. I think some variety would be nice.
The cleaning service is simply excellent! We fly often, usually staying in five-star hotels, and frankly, the cleaning here was truly amazing, a level above many other places. They clean every day.
The rooms are a little dated, but everything you need is there, and, as I mentioned above, they're really clean. The only thing is, you can't walk barefoot on the floor, but otherwise, everything is great.
The Lancaster Hotel has always been great, with good customer service, location, hygiene, etc. It has always been my first choice for business trips to Beirut. However, I am very grateful for the thoughtfulness of the customer service staff and the timely response of the front desk during this stay, including the room change. Only the bathroom facilities after the room change were a little unsatisfactory, and the other feelings were almost perfect.
This hotel is an anime cartoon theme, and the elevators and corridors are all anime-themed characters from the Avengers. There is a western restaurant outside on the first floor. The outside environment is average. It is full of all kinds of cars, so it is not easy to find. Breakfast is on the top floor with a view across Lebanon. There is a swimming pool, gym, but no hot springs.
The location was great, everything is very close to you. It’d a simple hotel with no breakfast. But it was good. As a solo female traveler I felt very safe there and they were very kind!
This is how the view looks like, outside of the hotel:
The room was a bit old, but the cleanliness was acceptable. The room was quite large and had a large desk. If you need to be close to the city, it could be a good choice.
The hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
I had a wonderful stay at this hotel! The staff were incredibly welcoming and helpful throughout my visit. The room was clean, comfortable, and well-equipped. The location was perfect, and the overall atmosphere was relaxing. I would definitely stay here again and highly recommend it to others!
Very Good
61 reviews
8.8/10
Price from
SAR 407
per night
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7.9/10
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DDilshad QadrIt was good, staff was very friendly ,location is good , rooms was clean
Xxiongj05Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
YYury_TsioltaA good hotel to have a break from sightseeing and night life. A lot of places around to have a breakfast or snack.
Close to Hamra street
The staff is helpful in almost all aspects
Had a bad luck while going to empty bar on rooftop which actually should be a good place to hang out in the hotel
GGuest User⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
GGuest UserRoom was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.
KKatrin DRecommended. Rooms are a little bit twisted but quite decent. Beach area. There are several pools, you can swim in the sea, there are equipped descents, good sea near the hotel. Of all hotels with islands this hotel has the best price. We had fruit, water, tea, coffee, sweets in our room. We didn't take breakfast.
SSpringfieldFirst time staying here, the feeling is particularly good, especially the bathroom, which is fully equipped and has hot water as soon as it comes in, which is rare in hotels of the same level in Lebanon. The wooden floor, large bed, and international sockets are very convenient and will choose again next time👍
AAl Loubnani (اللبناني)Very good hotel near the mall,but no parking if you have a car you have to pay extra 7$ for your car,that's already wroten but i didnt notice.
VValerii BelanMany thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!
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