BbenngIt is already very good among airport hotels. It has more facilities than ordinary airport hotels. It has a large lobby and a large restaurant. The food quality is OK.
BBurgessBreakfast was great and we liked our room. However, less than 24 hours after we checked out, I realized I’d forgotten my new North Face jacket in the closet in our hotel room. I called the hotel and they told me to email a picture of the jacket, which I immediately did. Since we were still in the area, we returned to the hotel. The ladies at the front desk said my jacket had been found and they were just trying to locate it and asked us to wait. We waited for an hour. They said they couldn’t find my jacket. Several of the ladies contradicted each other each time we asked them what was going on and why it was taking so long. They finally said the jacket couldn’t be located. They were supposed to follow up and tell me what they would do to make this right. The hotel never followed up. One of their employees called and said the hotel wasn’t going to do anything about it and told me she was calling from her personal phone. Sadly, there are some dishonest employees working at this hotel and someone took my brand new jacket that I’d only worn once since I bought it that week.
GGuest UserThis hotel is perfectly located for our train journey to Stavanger. It's close to the city center, and thanks to the escalator in the shopping mall, the steep stairs and streets aren't much of an issue. The service is absolutely top-notch; the staff are incredibly kind and go above and beyond. The rooms aren't huge, and a bit of maintenance wouldn't hurt here and there, but everything is functional and clean. The beds are very comfortable. However, it's not a cozy place; there's a lot of concrete and dark colors, and the lighting wasn't very practically placed, leaving some dark spots. Unfortunately, there's no nice view of Stavanger. The breakfast is excellent with delicious options. We were able to have an early bird breakfast at 5:00 AM on our departure day, which was incredibly convenient.
NNicholas Jeremyafter 3pm there is no one manning the reception. if you arrive late due to your road trip having some delays, do not fret. call them using the TRIP app instead of your mobile (if you are a foreigner with a overseas service provider) to avoid roaming costs.
We had an issue with the book in, but all settled when we reached the professional service desk who was good with English and they guided us through the check in process.
GGuest UserThe address of this hotel is excellent, the front is the harbor, a few minutes walk back, it is a shopping mall, there is a Chinese restaurant on the second floor, there is a Vietnamese takeaway below, it can solve the problem of eating well, and this hotel has been acquired by the company in Shenzhen, so there are Chinese employees and communication is convenient. When climbing the sermon stone, it is recommended to order this hotel. Will not be fooled.
AAnonymous UserThe location of the hotel is convenient and there are many delicious restaurants nearby. It only takes a short time to take a bus to other attractions. The hotel's breakfast is very diverse and delicious. It is highly recommended. The room is also very spacious and has a bathtub, but the room may be quite old , but also considered clean and comfortable.
GGuest UserThe hotel provided great service, I particularly like the delicious Norwegian food it catered for the guests, and I wish to extend my compliment to the staff Miss Pen, a sweet lady from Thailand for her friendliness and warm service. Perhaps the room for improvement is the hotel house keeping in term of cleanliness and tidiness. Thank you.
FFrancescoI stayed in a single room, which was too small in size, but very cozy.Very comfortable bed! High level of cleanliness. Excellent buffet for breakfast with many options.
I also had dinner at the restaurant, which was really good. Service at the restaurant didn't match the level of the cousine.
Overall my experienced was positive 👍👍
PParkerJoyOur train was several hours late and we didn’t arrive until 22:30, but the manager responded to our messages and reassured us that he would be available when we arrived. The staff is very friendly, the rooms are clean and comfortable, and the breakfast that we purchased was very good. You can’t beat the price!
GGuest UserGreat location for me from friend’s house and otw to the airport. Good breakfast daily and with dinner provided. Mew building and fully furnished comfortably. Not to forget to mention the scenic balcony view pf the ocean! Happy stay with family so far!
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