I enjoy place staff cleanness. Reception car parking AlhamdulilAllah good very nice not feel like old murree staff good bed washroom all good. I recommend in this budget very nice property.
Hotels in Gulberg III,Lahore50% of visitors choose this area
GGuest User2024.05.06
The front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.
Having read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there.
Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue.
The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment.
Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards.
Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us.
So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel.
I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat.
So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days.
The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot.
I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more!
I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable.
I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me.
Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again.
It’s most definitely NOT a 5 Star hotel in any shape, way or form.
With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame.
Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey.
Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.
Hotels in Gulberg III,Lahore50% of visitors choose this area
IIgor2025.04.07
Good hotel, they bring complimentary water and apples. The room is of normal size.
In the restaurant, dinners are either a menu or a la carte, depending on the requests. There is a lot of meat and sweets on the buffet, vegetables and fruits are minimal, but this is everywhere in Pakistan.
There is a swimming pool - women's and men's visiting hours are separate.
The hotel has a small guarded area.
The area is normal, better than in the center. Only a taxi takes you to the sights.
UBL ATM in the hotel - you can withdraw from foreign cards - this is rare in Pakistan.
The service is excellent!
The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
Hotels in Johar Town,Lahore50% of visitors choose this area
GGuest User2025.09.02
The Nova Hotel is located in an affluent area of Lahore's new district (please don't compare it to China; affluent areas here are privately owned properties, and owners often use unused land or rooms to generate income, so it might seem like a hodgepodge, but it's not). The Lahore International Convention and Exhibition Center is diagonally across the street, just 100 meters away, or a little over 200 meters walking around the green belt. However, the Pakistani government maintains strict controls, requiring security and a car escort for entry and exit, which can be a bit uncomfortable for Chinese people.
The hotel owner, Mr. Nova, grew up in Dubai and is a Brahmin. He is a well-mannered gentleman with a global perspective. The hotel driver, a classmate of his from Dubai, is two levels below him. He is familiar with Lahore's sights and makes a great guide.
The owner personally escorts the car whenever he picks up guests from the airport. When we left, we left something at the hotel, and he immediately had one of his men deliver it free of charge on a motorcycle. He confirmed we had checked in and boarded our flight before leaving. His patience and attentiveness were truly touching!
The hotel service was excellent, with a good breakfast and à la carte options for lunch and dinner, which catered to Chinese tastes and were very affordable. The staff were also very friendly and meticulous in their room cleaning and housekeeping, which was truly impressive.
Two hundred meters from the hotel is Lahore's largest shopping mall, similar to Wangfujing Department Store. It takes up an entire city block and is considered top-notch even in China. The hotel is adjacent to a school and a small park on the left, and the light rail station is three bus stops away on the right, making it very convenient for travel by bus or taxi.
In short, this is a great choice for traveling or attending exhibitions in Lahore!
I stayed another night. Everything is ok. Room service was a bit too instrusive with excessive and unnecessary knocking on the door for questions (especially when I am a woman staying alone in the room). Otherwise all good. Breakfast was a plus.
The size of the room is neither too big nor too small. It is just right. The bathroom is separated. There are many types of breakfast, especially desserts and cakes. There are also a lot of people. Overall, it is not bad.
Good location but very old facility, needs improvment.
Food was terrible, don't eat in the hotel.
74 reviews
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8.4/10
Very Good
GGuest UserHaving read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there.
Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue.
The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment.
Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards.
Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us.
So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel.
I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat.
So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days.
The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot.
I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more!
I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable.
I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me.
Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again.
It’s most definitely NOT a 5 Star hotel in any shape, way or form.
With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame.
Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey.
Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.
GGuest UserThe hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
GGuest UserThe hotel was great
Only thing is you should have complimentary
Spa not to charge 3200 rupees to use the sauna and steam room
That’s is not good
I have stayed in Serena hotel
Defence raya, pc, and avari hotel
None of them charge for this service
I was put off because of this
MMohamed AboothahirVery good service
Polite staff happy with the service my mumin and the team fully trusted and worth for the money given
The coffee was complimentary super taste coffee
SShehroz1I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.
MMustafa M MalikI enjoy place staff cleanness. Reception car parking AlhamdulilAllah good very nice not feel like old murree staff good bed washroom all good. I recommend in this budget very nice property.
DDongnanyalaonanrenYes, I go to this place every year. If it's not for business, I won't go there. Chinese are not allowed to go out unless they arrange a bulletproof car + security. Otherwise, they can only be taken to the hotel. It was boring to death. I couldn't stand it after staying for 6 days, so I changed my flight ticket and left early.
AAnonymous UserI stayed another night. Everything is ok. Room service was a bit too instrusive with excessive and unnecessary knocking on the door for questions (especially when I am a woman staying alone in the room). Otherwise all good. Breakfast was a plus.
侯侯Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
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