Hotels With Parking in Santarem District, Portugal

Nice, modern hotel situated a few minutes walk to the sanctuary. The rooms are spacious and of modern design. The room and the bathroom were spotless clean. Wifi is working flawless in the entire hotel. The staff is courteous and eager to assist when needed. The breakfast is richly garnished with a good selection of fruits. Free parking is offered in der underground garage. The entrance is tricky to manoeuvre. We tried once the hotel food in the evening but preferred to dine outside, as we were not impressed with it.

It exceeded my expectations, the structure is well located, super clean and the girls at reception deserve praise, they really know how to welcome guests.

The hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked. You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...

I need a bill on behalf of : ************ with the taxpayer ********* and please send to the email ****************** because the hotel did not make available to me claiming that it was necessary to be requested to the company to which I made the booking and payment. Compliance: ******** *******

Good location. Enough sympathy. Small room. Limited parking. No large common spaces, although with a pleasant living room, without TV. Breakfast with the most important things, without exaggeration, in a pleasant room.

We are happy to have chosen this hotel to stay for 3 nights.  1. Fairly new and trendy design and facilities. Large size rooms that are clean and well equipped.  2. Excellent location to Fatima sanctuary.  3. Staff are courteous and helpful. Special mention to Ms Komal who welcomed and checked us in. She made a good impression and represented Mercure very well.  The hotel must keep good staff like her and trained all to that standard.  4. Very good breakfast selection and warm dishes like eggs cooked to your order.  Highly recommended!

Já estive a muito tempo nesse hotel, e agora me surpreendeu pela negativas em alguns aspetos: O spa agora só tendo direito a 1 hora por dia. O elevador demora muito tempo. De resto o restaurante continua com boa comida e atendimento, e o staff do hotel continua bem dispostos e educados.

Goo Quality hoted as very reasonable price. Great Location. Professional approach. Big room size and washrooms. Accesories provided. They have lots of hotel from parent chain to choose from.

It was a very pleasant experience, the location of the accommodation is excellent, the equipment is relatively new and in good condition, the hospitality and the quality of the professionals was irreprensible, the food offered for breakfast is varied and excellent, the management ”Pet Friendly” is exemplary and highlighting. Comments on the suggestion of improvements: - bathrooms in the area of the indoor pool (inexistent), which is almost uncomfortable in winter, travels from/to accommodations versus indoor pool/sauna/turk bath are distressing; - The rooms could have more room for customer clothes, the toilets should have towel supports in conditions, than those presented (loose vertical bamboo support “=” stair); - The prices of the local restaurant are exaggerated (do not attract many guests)! ? ...

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.”