Very nice stay. The room had an unusual configuration more in tune for couples rather than a family. The bedroom is up some stairs and there is a bathtub in front of the bed that is open to below which has a pullout bed and TV. The service was great, the pullout bed was pre-made for our son who was traveling with us and the room was cleaned, tidied with the bed made every night. We paid extra for the morning breakfast which was great and it had a lot of food options beyond the usual continental breakfast offerings. It also had a very nice terrace which we visited in the evening. We were also there during a heat wave and the room was nice and cool with the air conditioning. I would definitely stay there again.
It exceeded my expectations, the structure is well located, super clean and the girls at reception deserve praise, they really know how to welcome guests.
Good location. Enough sympathy. Small room. Limited parking. No large common spaces, although with a pleasant living room, without TV. Breakfast with the most important things, without exaggeration, in a pleasant room.
Aware and available staff
Very quiet place great to relax
The food is good in the pool area as well as in the restaurant and breakfast.
Part of the pool very pleasant and excellent to enjoy
The indoor pool wasn't very hot, but perhaps because it was summer, I don't know.
I need a bill on behalf of : ************ with the taxpayer ********* and please send to the email ****************** because the hotel did not make available to me claiming that it was necessary to be requested to the company to which I made the booking and payment.
Compliance:
******** *******
We had a fantastic night's stay and rest at Tomar story. It was extremely clean and the room was decorated beautifully. We loved the themed aspect of our room and the window and view of the river was beautiful. The hotel staff were lovely and looked after our luggage outside of the check in / checkout times. Tomar is a brilliant riverside town and the visit to the Castle and Church of Christ to see the Knights Templar headquarters has been the highlight of our Portuguese tour.
This hotel was lovely. The rooms are spacious, beds are very comfortable. Everything was super clean. They have a chapel for meditation, it is a Catholic hotel. Gift shop included in the hotel, also very easy access to high quality candles for the candle procession at the shrine (1€ each). Loads of parking available.
Small downside was the sub-optimal breakfast selection, at least in comparison to other hotels of the same trip. I still ate plenty.
The hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked.
You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...
It was a small room, with no space for a decent chair. There were no cups or glasses whatsoever, not even in the toilet. We were the only two taking breakfast there. The food was acceptable.
Excellent location, service and cleanliness.
Abundant and delicious breakfast.
There are 2 parking lots, a smaller one in front and a larger one behind the hotel.
The stay was very good.
I recommend it.
Great
105 reviews
9.2/10
Price from
NZD 122
per night
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8.4/10
Very Good
Very close to Santuarium Fatima. Staffs are very kind, and room was clean. I recommend to other people to stay the hotel!
This is a great little hotel. The staff are friendly and helpful. I had a room at the back and it was very quiet. The breakfast is modest but adequate. I would definitely go there again.
Excellent location - a few minutes walk to Shrine od Fatima. Very friendly and helpful staff. The room was simple but very clean - for me it was perfect. I sincerely recommend this place everyone to stay in Fatima. I'll turn back here again during my next trip to Portugal and Fatima.
A beautiful and modern hotel , everything feels new and very well maintained. The breakfast was delicious, and the location is excellent. We really enjoyed our stay and would definitely come back!
Nice, modern hotel situated a few minutes walk to the sanctuary. The rooms are spacious and of modern design. The room and the bathroom were spotless clean. Wifi is working flawless in the entire hotel. The staff is courteous and eager to assist when needed. The breakfast is richly garnished with a good selection of fruits. Free parking is offered in der underground garage. The entrance is tricky to manoeuvre. We tried once the hotel food in the evening but preferred to dine outside, as we were not impressed with it.
My family and I stayed at rhis hotel in February. The staff were all very kind, had good choice of breakfast items, could relax in the evening at the bar, with comfortable armchairs and settees. Great environment. Easy to reach from the Shrine in Fatima Large and clean rooms Conveniently located. My mum is an elderly woman of 85 years old and it was easy for her to walk about.
So so good! The location is ideal for visiting Fátima - its just across the street and about 5 mins drive / 10 min walk from the bus station The hotel staff were lovely and even upgraded my room which was a lovely surprise. They were also accommodating to my slightly later checkout which i really appreciated! Thank you to Jorge and the team at Estrela for a memorable stay!
Big hotel a short walk from the train station. Hotel has 2 pools both cold. The hotel does not have an iron for guests to use. Rooms are dated but clean. Breakfast was continental style. Same food every day. Wait staff were friendly. We had a problem with the mosquitos in the room which was promptly dealt with. Nice gardens surrounding the hotel.
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