I would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
This is a family-run hotel, and the owner is incredibly kind. When we arrived around noon, the owner offered us tea, and orange juice for the kids. Upon learning we were visiting Hierapolis, he kindly offered to drive us to the north entrance of the site, allowing us to walk downhill through the ruins instead of climbing up from the base. We were truly grateful for his thoughtfulness.
That evening, after returning from the site, we had dinner at the hotel's restaurant. The owner's wife cooked authentic local dishes, and they were delicious.
The room was a bit small, but it had one double bed and three single beds. Since we were only staying for one night, it wasn't a major issue.
Came here based on a recommendation from Xiaohongshu, which said it's very close to Pamukkale. And it truly is, just a 3-minute drive! The hotel is small, and even though I was on the first floor, I noticed they do have an elevator. There's a small, clean-looking pool next to the restaurant. As for breakfast, it might be alright for Westerners, but for Chinese palates, it's pretty average.
Otelin özellikle temizliği ve konumu çok iyi. Kahvaltı ***et yeterli, ürünler tertemiz ve tazeydi. Kapı kartı ile ilgili bir sorunumuz oldu kapı açılmadı değişim biraz geç oldu fakat bu her zaman olacak diye bir sey yok. Onun haricinde her sey ***et iyiydi.
Before coming to Pamukkale, a lot of people said to me that this is just a small town, stay here one day is enough. But I still be here for 4 days 3 nights 🥰. Luckily, I chose a perfect hotel to stay : friendly receptionist, nice people around, perfect location, clean room, colorful breakfast🥰🥰🥰.
This hotel is a gem, located near the famous travertines of Pamukkale and within walking distance to the ancient city of Hierapolis.
The host, Ahmet, is very helpful and ensures your stay is comfortable. They also serve a fantastic, traditional Turkish breakfast.
Bu otel, Pamukkale'nin ünlü travertenlerinin yakınında ve Hierapolis antik kentine yürüme mesafesinde bulunan bir mücevherdir.
Ev sahibi Ahmet çok yardımseverdir ve konaklamanızın konforlu olmasını sağlar. Ayrıca harika, geleneksel bir Türk kahvaltısı da servis ederler.
The hotel is located in the city center and parking is convenient. The service staff is very responsible and the hygiene management is in line with expectations. The breakfast is rich and good value for money.
We stayed 2 nights as 4 adults and 1 child in the family room of the hotel. Location 5 minutes from Pamukkale traverters.
But the room we stayed was very cold, the room was very cold, the air conditioning was very cold, the smell of lagam came from the toilet and this smell was very disturbing, and the toilet had no bathroom. Also there was a hot water problem.
I recommend more for a night of accommodation, only for sleep. Not very suitable for long-term locks.
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101 reviews
7.9/10
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DDenny99This is a family-run hotel, and the owner is incredibly kind. When we arrived around noon, the owner offered us tea, and orange juice for the kids. Upon learning we were visiting Hierapolis, he kindly offered to drive us to the north entrance of the site, allowing us to walk downhill through the ruins instead of climbing up from the base. We were truly grateful for his thoughtfulness.
That evening, after returning from the site, we had dinner at the hotel's restaurant. The owner's wife cooked authentic local dishes, and they were delicious.
The room was a bit small, but it had one double bed and three single beds. Since we were only staying for one night, it wasn't a major issue.
DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
CClaire MBellamaritimo is maybe not the newest hotel, but it is at a fine spot - we could see Pamukkale from our balcony and also see the hot air balloons in the morning when the sun was rising!
The pool(s) and the courtyard are super nice and clean and very new! It was so much fun to cool down there after an exciting day.
The owner of the hotel, Halim, was very friendly - as was the rest of the staff - and helped us with great advise in order to make the most of our visit at Pamukkale. We had already booked a hot air ballon ride for the first morning, but for the rest Halim's advice was extremely helpful!
Breakfast (see the picture) at the hotel made us very happy and we also had dinner once at the hotel (the picture is not showing the delicious salad we had with it, but you'll get the picture).
The hotel also offers wine 🍷 from the region. We tried the white wine that was a very enjoyable drink one of the evenings. Once, while enjoying the pool in the afternoon, the owner presented us two glasses of chilled pomegranate wine - that on a hot summer day is absolutely fantastic! 😍
The rooms were simple, but clean, as was the bathroom. But we didn't spend that much time inside anyways... 😎☀️
So, altogether, I can warmly recommend this hotel for your stay at Pamukkale - it's a grand choice! Last but not least, it's also a very affordable option ... 😉
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
GGuest UserThe hotel rooms are quite big. I suggest not to stay in the rooms on the side of the pool, which is a bit noisy. There are outdoor swimming pools, indoor swimming pools, and hot spring pools. You need to wear a swimming cap in the hot spring pool (please note this). The most convenient thing is that they provide dinner, but there are too many groups. Everything else is good.
HHavelIt is a small hotel with 4 rooms included managed by a couple, all rooms are big enough and very clean. The hotel is located closing to the centre of Pamukkale and bus from / to Denizil will be stopped in front of the hotel. The owner will prepare delicious breakfast and send to room for guests every day. He also always help his guests for arranging local tours or activities such as balloons flying and paragliding. We must stay there again in case we will visit Pamukkale
NnatnatalieThe hotel host is very kind and friendly. He offered us a room with great view which we can see the travertines of Pamukkale. The room is clean and big, with living room, kitchen, bedroom and toilet.
The host assisted us many times during our trip. He helped us to book our hot balloon trip with a price cheaper than online pre-booking. He also drove us to the bank ATM when we need cash and helped us to call local taxi. I highly recommend this hotel.
KKim ( Julie )Before coming to Pamukkale, a lot of people said to me that this is just a small town, stay here one day is enough. But I still be here for 4 days 3 nights 🥰. Luckily, I chose a perfect hotel to stay : friendly receptionist, nice people around, perfect location, clean room, colorful breakfast🥰🥰🥰.
NNikita_ShA very pleasant, fresh aparthotel in Pamukkale.
A magnificent, huge room, beautifully renovated. Comfortable beds, chairs, and a sofa.
The windows offer panoramic views of the travertines, and early in the morning, we were even lucky enough to see hot air balloons flying nearby – simply amazing!
Breakfast is traditional Turkish, delicious, and filling.
And I'd also like to especially mention the wonderful, responsive host – he helped us with everything, offered advice, and was overall extremely welcoming.
AAileendengCame here based on a recommendation from Xiaohongshu, which said it's very close to Pamukkale. And it truly is, just a 3-minute drive! The hotel is small, and even though I was on the first floor, I noticed they do have an elevator. There's a small, clean-looking pool next to the restaurant. As for breakfast, it might be alright for Westerners, but for Chinese palates, it's pretty average.
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