Hotels With Parking in Samarqand, Uzbekistan

the front desks were very friendly and helpful. As a female solo traveller I felt very safe and secured throughout my stay. as I arrived before the check in time, I wanted to leave my luggage at the hotel and proceed with sightseeing and was offered if I would like to partake on an 'excursion' to help the students who will be future tourists guides experience and how they may improve. there were no extra costs incurred and we only need to pay for the entrance fee to the tourist attraction. it was a great experience for me as they were all very accommodating and cheerful. 

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.

Beautiful hotel, clean, modern design and great facilities. Unfortunately we didn’t have time to try their breakfast which sounded promising. The spa facilities (pool, sauna and hammam) are very clean and not busy at all. The room was very spacious and even though is a huge hotel it didn’t feel crowded.

Nice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.

The hotel is in a tourist resort. There are no residents or businesses nearby. There are only some amusement rides, but they don't seem to be open. It's very quiet. There are four or five hotels of the same level nearby. If you drive there, there are plenty of parking spaces downstairs. You will get a small ticket on the rolling mill when you enter the park, and you can get another parking ticket at the hotel to leave for free. The room is not as big as in China, but all kinds of supporting facilities are in place

The hotel is located at a very convenient location right opposite to Shoh-I-Zinda complex. The other renowned complexes like Registan Square, Bibikhanum mausoleum...eyc are at a walking distance from the hotel. The facilities were great with a nice breakfast and the staff professional and friendly. I would definitely recommend this place.

Gem in Samarkand , love the service , ambience and cleanliness. Room is huge , bed comfortable. The staff attitude is marvellous and customer oriented. Love this place. To the right of hotel , there is barbeque restaurant , cheap and delicious. Both staff that i attached served me , they are humble and very helpful.

We had one of the best stay in Uzbekistan here in this Old City Samarkand Hotel! Zafar was very kind enough to help us with various questions throughout the whole stay and of course the room was very neat and comfortable, just like it’s shown on the website. Breakfast was also nice to start a day, traffics a bit chaotic but Yandex taxi makes it easy to get to the main attractions in the city center. Highly recommend this hotel to stay.

The location near the Registan and Timur's Mausoleum is ideal. Located in an old neighborhood, it's wonderful to walk around and experience everyday life. The cleanliness, reception, and room service are all excellent. The Wi-Fi is very good at reception but terrible in the rooms. The pool is shared by families in one-hour shifts, which seems to be culturally appropriate. Both the sauna and the pool are very nice, but you'll need to book in advance.