The room and shared space at Musavvir is very spacious and welcoming. The owner/manager was really friendly and polite, sharing tips and answering questions. They didn’t offer breakfast, which wasn’t too bad since there are small shops you can buy things from or just go eat elsewhere later. The only downside is that it’s a little further away on the street, so it can be a long walk.
The location is just okay. It's about 2-3km by taxi to the main attractions, but the main road outside the hotel is very congested, making it time-consuming to get a ride. The hotel facilities are good, and the decor is very new. In the morning, you can see the distant snow-capped mountains from your room. I really love the bed here; it's soft, cozy, and the largest among the three hotels I stayed at during this trip. The front desk service varies quite a bit. When I checked in, there were two male staff members who were rather indifferent. At the time, there was a Chinese tour group in the lobby, and it seemed someone was injured and needed assistance from the front desk, but they were quite unhelpful. However, the young lady I encountered when checking out was fantastic – very friendly and professional. Her name is Sevinch, and I hope everyone staying here gets to meet this kind front desk staff member.
I’m sorry I really wanted to give you guys a good rating. The hosts are very friendly and nice, location is good BUT.
1. You advertise yourself as Free WiFi zone in your signage but your WiFi doesn’t work. You said you will fix it but you didn’t.
2. Because of this I used up all my data and at 4am in the morning I had to go to the lobby to get an emergency eSIM.
3. The shower is ridiculously tiny and the angle is so high only a person who is 1.8m or higher can shower properly. The hot water is so sensitive it is either cold or scalding hot.
4. In the morning there was a dripping sound on top of my room that woke me up. It sounded like someone knocking from 4am for 3 hours straight.
5. My room did not have toilet tissues and I had to request for it.
It’s a great location and the lobby looks nice. But it’s the whole experience people need for a good stay. It will take a lot of work and investment but this hotel can be a great hotel if the owners are willing to properly fix it up. Not just cosmetically. Good luck
The Wellness Park Hotel Bactria provides a truly elegant and modern retreat in Samarkand. It is highly praised for its immaculately clean, spacious rooms and the exceptional, professional service delivered by the staff. Featuring excellent wellness facilities and a serene location near the new Eternal City, it is the top choice for travelers seeking sophistication, comfort, and tranquility.
It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
This is a wonderful boutique hotel in Samarkand. There's no elevator, but the staff are very helpful with luggage. The rooms are well-equipped with a welcome amenity, and they are clean and cozy. The location is excellent, right next to Siab Bazaar, Bibi-Khanym, and Shah-i-Zinda, with everything else within walking distance. This is the first hotel I've stayed at with a coffee machine and excellent coffee (the owner personally selects the superb beans)! The staff are polite and attentive, and the breakfasts are delicious! Thanks to Trip.com for this recommendation! And thanks to the hotel owner for a wonderful stay!
I was traveling alone. I arrived from Bukhara by overnight train using Yndex Go. The building was at the end of a dark street. Even though it was late at night, around 7:30 pm, I was touched by the welcoming atmosphere.
They asked what time I wanted breakfast, so I requested 8 am.
It took courage to go out at that time, but I walked to Registan Square.
I could see the blue mosque building against the sky and headed towards it.
The breathtaking full view of the illuminated mosque was beautiful.
The walk back to the hotel was a bit dark, but not a problem.
It's a good location for visiting several mausoleums on foot early every morning.
When I ate in the courtyard, small children came out, which was adorable.
The mother and grandfather couldn't speak the language, but they were very kind.
A clean, beautiful hotel. The location is fine, quiet despite being next to a small mosque. I had a room on the -1st floor, facing the courtyard. The WiFi worked well, the TV had Russian channels, and the room had bottled water, a kettle, and green tea. There's also air conditioning.
The Registan, Bibi-Khanum Mosque, and Siab Bazaar are a leisurely 10-minute walk away.
The staff was friendly and helped me order a taxi.
Breakfast was served on the upstairs terrace. The view must have been beautiful, but I had an early morning train and asked for a lunchbox. They packed a fairly filling breakfast with a sandwich, yogurt, fruit, and water.
First, room cleanliness: Generally okay, but the details were lacking. There was dust (visible dust flew up when opening and closing the cabinet doors), four or five short hairs on the bed, and two hairs and dust on the nightstand 😥 I considered changing rooms but was too tired to bother. Facilities: Both shower heads were difficult to use, and the drainage was also an issue. After I reported it to the front desk on the first morning, they said they would fix it, but it was still the same when I showered on the second night 😓 Breakfast: Mediocre. The selection was so limited that I thought some areas hadn't even opened yet 😢
We stayed at this hotel for a few days as a couple and had a pleasant experience. The hotel is new, modern, and comfortable. Although it’s located a bit outside the city center (around 15 minutes by taxi, costing about 30,000 UZS), the area around it is quite charming – a newly developed park zone with music fountains, restaurants, photo spots, a water park, and canals. The staff were always friendly and helpful, and the breakfast was varied and enjoyable. Overall, a nice and comfortable place to stay.
Great
189 reviews
9.0/10
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