We came here for the business trips. The reception desk was helpful but the team members were maybe freshly new staff? They made a few mistakes (yes, two of them).
But in general the shared space is very good, there is space for working close to the reception desk, as well as fitness room! Perfect equipment! Meanwhile there is a pool zone, lovely place!
Breakfast service is genuinely good! Great location which is very close to the international airport.
The hotel is near the airport and has connection to Brussels. The rooms are dark and that makes them appear not clean.
Entrance is at what I call back of the building and reception doubles as bar. Breakfast and dinner are available but I didn't try as €14 for breakfast is too much.
As long as price is low it is a good budget stay would not want to pay above €60 (another €5,50 per person is due at check in for local tourist tax) per night but below that level it is fine.
Perfect hotel close to the airport for a quick sleep, shower and back on a plane. The room was spacious with a couch and lovely shower. It has a free shuttle bus to and from the airport and when I emailed them to ask where to find the bus, they emailed me back within minutes. Only problem I had was the pillows. They feel a bit lumpy. But otherwise a great hotel with a good breakfast and friendly staff.
Friendly & helpful reception . Good & cause room . Free soft drinks ( water & cola) , coffee & tea. The room has to be cleaned better. The train station is close the hotel. 15 minutes by train to downtown of Brussels
Good airport hotel to stay but surprised to find that airport hotel doesn’t have shuttle to the airport. One has to take the public bus to the airport.
The room is nice, newly decorated, clean and has a kitchen. The breakfast is also good. The hotel is located in a remote area, but the price/performance ratio is good. The only problem is that the booking is very popular and the check-out date cannot be delayed. But overall it is worth recommending.
Central location near Leuven Train Station (2 min walk). 20 min train ride to ,Brussels, direct connection to all major city. Spotlessly clean renovated room, very quiet. Air-conditioner can be individually reulated. Basic but delicious breakfast with everything you need for a good day start. Quick check in and out process. Soap, shampoo and shower gel are included. Hairdryer available at the reception for deposit which was a big plus. In conclusion a recommended stay, if it is not a problem for you that you get a small but funtional room for overnight. Best price/value ratio in Belgium.
The room was very clean, the bed was very comfortable, a bottle of water was provided, disposable slippers, bathrobes were provided, and toothbrushes could be requested at the front desk. The room was well soundproofed. Overall, this is a very good four-star hotel in Europe, about 600 meters from the train station. The check-in at the front desk was too slow, and there was only one person at the front desk after 9 o'clock in the evening.
The hotel was fantastic, the people were great! The only problem I had was they had a washer and dryer to use but it took 4 hours to do two loads of laundry that cost me $30.00. Because we were traveling backpack that was one of the most important things on our trip. So it was a great disappointment. Other than that the hotel was fantastic and again the customer service was really good. I would definitely stay there again just make other plans to do laundry.
The major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
Great
173 reviews
9.1/10
Price from
£156
per night
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