Family Friendly Hotels in Shanghai, China

The hotel has a very convenient location — right by the main pedestrian street, with plenty of restaurants, shops, and easy access to the metro. There’s a small gym, and the front desk staff were friendly and helpful, they even let me check in an hour early after a long flight. Breakfast was decent by Chinese standards. The only downside was that my room had no view of the city, but on the plus side, it was perfectly quiet and I couldn’t hear any noise from the busy street, which made it easy to sleep. Overall, a good stay for the price.

The hotel is tucked deep in a small drive-in so it's quiet but the location is walking distance to The Bund and shopping stretch along Nanjing Road. Many coffee joints down the road where people were enjoying caffeine and the sights and taking selfies and photos of the iconic Oriental Pearl Tower. Service was great. There were many many guests coming in and out and the staff seemed overwhelmed but managed well. We got a free upgrade to a family room as the one we booked wasn't ready after waiting for an hour. Very nice offer since we were actually quite early for check-in. All in room items were complimentary and this is the 2nd of 3 ATOUR hotels I picked for this entire trip. Will recommend to friends and family for sure. Hope the next one is as comfortable.

Recommended. The hotel provide breakfast and dinner buffet for the customers. Aside from that the room is clean and tidy. All the services provided by this hotel is satisfactory. They also provide shuttle bus service for free to disneyland.

The hotel is good location and staff have a good service mind. There are many restaurants around the hotel and lawson. Near nanjing road.The bedroom is clean and has no musty smell. The maid changes towels every day. My friend and I booked a room with 2 queen beds, but were upgraded to a large room with twin beds and 1 queen bed. It is a connecting room, which is very good. The air conditioning is cool and comfortable for 4 people, so it is not cramped.

The place and location is good.  We were unlucky to meet early summer in March and the hotel does not provide air conditioning. The staff told us to open the window and yes, the next room also open the window and smoke cigarette that caused the smell came into our room.  With the sign “non-smoking”and condition set on reservation, doesn’t seem to strict with this rule. We call the receptionist after midnight asking to change room. It was so hot that we cannot sleep the staff promised to give us a fan next day -they left us nothing next day that we had to ask them to find one again!!! I would have changed hotel if knowing that they didn’t take this situation seriously. With the price we paid this is not appropriate. Staff is actually good with helping along with other issues but with what I experience here -there will not be my next time here. Photo is the fan they finally found without base.

It was overall a great stay. The lobby is cozy, fragrant and dimly lit with soft yellow lighting. The room is not very big but there was enough space to move around comfortably. Love the shower with instant heating and water temperature digitally displayed and the hairdryer has good wind strength. The toilet seat is electronically kept warm and wash basin tap comes with hot water, which really made a difference during cold weather. Breakfast was simple but delicious, with variety enough for a nutritious start to the day. The noodles made by the robot was unexpectedly quite tasty. The complimentary late night porridge was also a warm touch to end the day for guests. There are books spread out throughout the public spaces for guests to borrow (all Chinese books though). The location is rather convenient, about 10-15min walk to 2 metro stations, Jing An Temple Station and Nanjing West Rd station, lots of eateries nearby and a few shopping malls like Kerry Centre are also within walking distance, plus the beautiful Jing An Temple of course. Special thanks to the kind staff named Weekend (Zhou Mo) who extended complimentary late check out till 4pm in view of my late flight.

We stayed here for 4 nights and booked the family suite since there’s 3 of us. The room is very spacious, enough to fit all our luggages and shopping things. Toilet and shower are separated and very clean. The receptionists were very friendly and helpful. Will definitely stay here again if coming to Shanghai. Location near to metro station and surrounded by nice bars.

W place, W location, literally up to door service of laundry, Smells Wonderful the scent that they given. wonderful amenities and service. i seriously suggest this place if you have tons of laundry to be done before you next day flight back home, nevertheless this location is so convenient to get around started from.

Great location, near the city centre but still quite enough. The room is very clean, spacious and comfortable. Staff are very attentive and helpful. Will definitely stay in this hotel branch/ chain again when in China. The place is also near Park Hotel Deli, which sells amazing baked goods 😍

I last stayed at this hotel 10 years ago, when it was still named ”Regal International East Asia Hotel”. 10 years later, when I had the opportunity to stay at this hotel again, I was surprised that the hotel was more or less kept as the same, with a similar classy style and decor. Even the rooms looked the same! Although they were probably never renovated, the fixtures and fittings were kept in very good condition and the beds comfortable. It is located in a very classy and laid back part of Xujiahui, Shanghai which was part of the former french concession. I had a good stroll down Hengshan Road, and found that while it was tree-lined and as pretty as ever, there were more cafes and malls there now. The location is also very convenient, a short stroll away from Wukang Building, 5 mins walk to Hengshan Road station and 15mins drive from the bund. As I had just arrived from Chongqing, which is most definitely a second tier chinese city, I was taken aback by the good english spoken by the reception, which was much better than that in a similar 5 star hotel in CQ. The hotel staff all provided good service and were courteous. The room was large and I appreciated the work table, something that is not common in other hotels of similar price range. The toilet's design was a little strange though, as there was no real separation from the shower area and the sink(only had a glass door). While I didn't have the time to use the hotel's facilities, there was a large indoor swimming pool and a fully equipped gym-- with fitness instructors and classes. Very impressive. The breakfast at the lobby restaurant was also good, with a good selection of hot food and bread, nothing to complain about. I also loved taking a stroll in the garden behind the restaurant, where locals were exercising and the gentle winter breeze uplifted my mood greatly. Overall, for the price paid, it is a good value for money hotel in Xujiahui, Shanghai, I love the hotel itself and the neighbourhood it is located in. I would not hesitate to recommend this hotel to others and would definitely stay here again if I am back in Shanghai, China.