Great hotel room. Everything was clean and well maintained. We did struggle a bit with the AC, and couldn’t really get it to work unfortunately. But great stay otherwise!
Hotels in Brussels-Capital Region100% of visitors choose this area
AAnonymous User2025.07.04
Here are some details that the hotel could manage better:
1. Water pressure not strong enough
2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower.
3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area.
4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all.
5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet.
6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool?
Besides of the aforementioned, there are still something I like.
+ There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great.
+ Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area.
+Quick lift - It will bring you directly to the floor you press for
+The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.
The hotel is 15 minutes away from the airport and there is a Chinese consulate nearby.
It was an old hotel before, but it was taken over by the Chinese. Chinese signs can be seen everywhere.
The hotel breakfast includes Chinese fried noodles and white porridge, pickled mustard, and Western bread and cheese. .
Most of the guests are airline employees. Compared with hotels booked in other cities, this one has the largest rooms.
Hotel near Brussel,Brussels90% of visitors choose this area
GGuest User2023.04.03
The overall stay was good with very warm welcome and tourist advice from the front desk staff (Martina) and the welcome drink corner.
However, there are a few things that we wish the hotel could improve. First, the shower area is highly slippery. Thought the floor material for the shower area is not right for that purpose.
Second, when we checked out, we asked the front desk staff (new ones that we haven’t met before) to help call a taxi for our family to the train station. The staff said the taxi should arrive in 20 min. After waiting for 20min, passing the time when the taxi should have arrived, we asked the staff to check the status of the taxi. Then the staff told us that the taxi would not come and there was no commitment from the taxi driver to take the order and advised us to call Uber by ourselves. We were astonished and disappointed as they should have told us earlier about the unreliability of calling a taxi. As the Uber required another 15min of wait, to make sure we could catch the train, we walked with our kids and heavy luggage all the way to the train station in a rainy and windy day!
Hotel near Brussel,Brussels90% of visitors choose this area
GGuest User2025.10.04
Absolutely incredible experience at this hotel. From the early check in request they kindly accommodated, to the room upgrade offered, this hotel made the entire Brussels trip truly magical.
The room was clean and spacious, the bed was amazing and every night brought restful sleep. The location was very central and it was easy to get around.
Highly recommend this hotel!
With a stay at Latroupe Hotel Jardin Secret in Brussels (Ixelles), you'll be a 2-minute drive from Avenue Louise and 5 minutes from La Grand Place. This hotel is 2.2 mi (3.5 km) from Brussels Christmas Market and 3 mi (4.8 km) from Tour & Taxis.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
The hotel is in a great location with excellent service and overall a very pleasant stay. The rooms are clean and comfortable, and the price is quite reasonable for what you get. If breakfast were included in the package, it would truly make the experience even better. Highly recommended for anyone looking for value and convenience.
We thought our stay at the hotel was close to excellent. Our only issue was that housekeeping did not refill the coffee station everyday. We were missing coffee some days and creamer on others. As Americans, we would have loved an ice machine but understand that that is not as important to Europeans. The location was great and in a nice area. Staff was helpful.
Hotel near Brussel,Brussels90% of visitors choose this area
GGuest User2023.08.06
Stayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
Very Good
60 reviews
8.9/10
Price from
€228
per night
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8.9/10
Very Good
AAnonymous UserHere are some details that the hotel could manage better:
1. Water pressure not strong enough
2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower.
3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area.
4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all.
5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet.
6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool?
Besides of the aforementioned, there are still something I like.
+ There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great.
+ Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area.
+Quick lift - It will bring you directly to the floor you press for
+The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.
GGuest UserStayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
GGuest UserThe overall stay was good with very warm welcome and tourist advice from the front desk staff (Martina) and the welcome drink corner.
However, there are a few things that we wish the hotel could improve. First, the shower area is highly slippery. Thought the floor material for the shower area is not right for that purpose.
Second, when we checked out, we asked the front desk staff (new ones that we haven’t met before) to help call a taxi for our family to the train station. The staff said the taxi should arrive in 20 min. After waiting for 20min, passing the time when the taxi should have arrived, we asked the staff to check the status of the taxi. Then the staff told us that the taxi would not come and there was no commitment from the taxi driver to take the order and advised us to call Uber by ourselves. We were astonished and disappointed as they should have told us earlier about the unreliability of calling a taxi. As the Uber required another 15min of wait, to make sure we could catch the train, we walked with our kids and heavy luggage all the way to the train station in a rainy and windy day!
GGuest UserAbsolutely incredible experience at this hotel. From the early check in request they kindly accommodated, to the room upgrade offered, this hotel made the entire Brussels trip truly magical.
The room was clean and spacious, the bed was amazing and every night brought restful sleep. The location was very central and it was easy to get around.
Highly recommend this hotel!
GGuest UserThe hotel was great, there were a few restaurants very near/attached. Walking distance to a few attractions I was interested in. Great experience
GGuest UserI prefered this hotel as it is close to the EU institutions. However, there are better hotels on other parts of the city. In booking, I didn't select the breakfast as I confused. When I arrived the hotel, they told me to include breakfast for 29$ per day, which was expensive. When booking, I read that there would be drinking water as complementary but there was only empty bottles and it should be filled in from a machine next to the elevators. Lastly, the room was noisy because windows are not noise dampening. The furniture was also outdated.
GGuest UserWe thought our stay at the hotel was close to excellent. Our only issue was that housekeeping did not refill the coffee station everyday. We were missing coffee some days and creamer on others. As Americans, we would have loved an ice machine but understand that that is not as important to Europeans. The location was great and in a nice area. Staff was helpful.
GGuest UserThe hotel is 15 minutes away from the airport and there is a Chinese consulate nearby.
It was an old hotel before, but it was taken over by the Chinese. Chinese signs can be seen everywhere.
The hotel breakfast includes Chinese fried noodles and white porridge, pickled mustard, and Western bread and cheese. .
Most of the guests are airline employees. Compared with hotels booked in other cities, this one has the largest rooms.
WWIN LIANGThe hotel is in a great location with excellent service and overall a very pleasant stay. The rooms are clean and comfortable, and the price is quite reasonable for what you get. If breakfast were included in the package, it would truly make the experience even better. Highly recommended for anyone looking for value and convenience.
AAIMINWe live in an apartment. You can go to the supermarket to buy food for cooking. The supermarket is very close. The apartment is clean and the service is warm. This is our second stay. The picture is the exterior of the residence.
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