Hotels With Pool in Gansu, China

This is the first time I've specifically waited to review a hotel: 1. Location: Less than 10 minutes from the high-speed train station, very convenient. 2. Service: Beyond five-star service! They added me on WeChat in advance, and all the hotel staff were incredibly enthusiastic. Every detail was meticulously taken care of, from bottled water available everywhere to free laundry and drying facilities, complete with laundry detergent. In the evenings, there were complimentary sweet soups, milk, and pastries. It was so convenient when traveling with a child and ordering extra food. There were welcome gifts upon check-in and also gifts upon check-out, plus a play area for kids. An excellent hotel! 👍👍👍

The hotel's hardware is decent, but the service is absolutely terrible. First, I was told my luggage would be sent to my room after check-in, but the front desk staff forgot, and it was left sitting alone in the lobby. I even came back down, and it was still unclaimed. What made me angriest was that there were two adults and one child in our party. At check-in, they said I needed to pay for the child's breakfast, which I agreed to. The next day, I wanted to try some local Lanzhou cuisine, so I went out for beef noodles. In the end, only two of us ate breakfast at the hotel. My deposit was 500 yuan, but they only refunded a little over 400 yuan at checkout. I called twice, and they promised to follow up with the restaurant and call me back the same day. Two days passed, and I heard nothing. It's not about the 78 yuan breakfast fee – I can afford a 1588 yuan stay, so I'm not short on that money. But their attitude is just outrageous! This hotel has the facilities but absolutely no service awareness or commitment to their word. On a positive note, I'd like to commend the doorman at the entrance who proactively asked if I needed help with my luggage. That was good, but unfortunately, it was the only glimpse of service awareness I experienced.

My husband and I stayed here for two nights and the experience was truly excellent in every way. The property is well-maintained, clean, and welcoming, with bright spaces and designer furnishings. The room was spacious, quiet, and equipped with all the amenities needed for a pleasant stay (complimentary Perrier and still water, L’Occitane toiletries, fresh and dried fruits, bathtub). The staff was extremely friendly and helpful, always ready to respond with a smile and offer helpful advice to make your stay even better. Breakfast was rich, varied, and made with excellent quality products. A note about the free airport/station pick-up service. 10 out of 10!

Spacious, clean, and tidy rooms. Very close to Lanzhou Airport. A great choice for both business and leisure travelers. Highly recommended!

It has been a very pleasant to stay. The location is excellent, 10 mins walk to Mingsha Shan and Crescent Spring, surrounded by food and costume stores with varieties. the staffs are very accommodating from the front desk to cleaning ladies. I am female solo traveller who cannot soeak Chinese. I feel safe and comfortable to stay at this hotel.

The room will be upgraded, the view room is very nice, corner room. There is humidifier in the room, it is very dry at night, there is also body lotion and sleeping spray. The hotel is very close to the subway station, it is very convenient to go anywhere.

I wholeheartedly recommend the Hilton Lanzhou Chengdashangwu! My stay here far exceeded my expectations, and I have to give a special shout-out to Kelly at the front desk! I was in Lanzhou for business and after comparing several five-star hotels, I chose this one. The location is excellent, close to Lanzhou University Metro Station, making it convenient to get to Oriental Red Square and the provincial government area. If you're driving, there's free underground parking, so no worries about transportation. The hotel's decor blends the aesthetics of Dunhuang, and the lobby on the 51st floor offers expansive views. The giant starry sky chandelier is grand and elegant, perfect for photos. Overall, it's luxurious without being ostentatious. What made the check-in process most heartwarming was Kelly at the front desk. I arrived with a lot of luggage and was quite tired from traveling, but Kelly had a warm smile throughout. She was efficient and professional, quickly completing the check-in procedures and proactively introducing all the hotel's amenities: the 11th-floor heated infinity pool, the panoramic window gym, the breakfast at the Yun All-Day Dining restaurant, and the operating hours of the high-floor executive lounge. When she learned I wanted to watch the sunset in Lanzhou, she specifically recommended a high-floor room with a view. She even hand-wrote recommendations for authentic local beef noodles and scenic spots along the Yellow River. She patiently answered all my questions about breakfast, pool usage, and late check-out. Her service was meticulous, thoughtful, gentle, and perfectly measured, embodying Hilton's service standards. The room experience was equally impeccable. Being on a high floor, the panoramic windows offered direct views of the city skyline, allowing me to overlook the entire Chengguan district and the outline of the Yellow River at dusk. The Serta mattress was soft yet supportive, the bathroom had a separate wet and dry area, and the toiletries were high-quality. The soundproofing throughout the room was excellent, ensuring an undisturbed rest. The breakfast selection was rich and comprehensive, featuring both local northwestern specialties and Western dishes, all authentic in flavor. The heated pool had crystal-clear water, and the high-altitude gym was well-equipped. It was truly therapeutic to swim and relax after a busy day. The housekeeping and concierge staff were all enthusiastic and polite. The entire hotel's hardware is new, and the facilities are well-maintained, with attention to every service detail. It's perfectly suited for both business trips and leisure vacations. The next time I visit Lanzhou, I will definitely choose the Hilton Lanzhou Chengdashangwu again, and I hope the hotel will highly commend the thoughtful and professional Kelly at the front desk!

The hotel is very close to Mingsha Mountain Crescent Spring. It takes a few minutes to walk. I booked two 1.8 rice bed rooms. The boss is very good. I upgraded us to two 2-meter beds. The room is really big. The room is everything. The drum washing machine, you are not wrong, the room is equipped with a washing machine, When the children play in Mingsha Mountain at night, I am not anxious at all. I think that there is a washing machine in the room, and I can wash all the clothes at night. There is also a small refrigerator, you can buy fruit drinks in it, there is a separate bathroom and a separate bathroom, even two sinks, very suitable for family travel, not crowded at all. Unfortunately, our trip was a bit rushed, and we were leaving Dunhuang the next day. If we want to play more, we will definitely choose to live! The boss is really good, and he also sent us apricot skin water and fresh apricots to eat, a great experience!

The Crowne Plaza Hotel boasts an excellent location right next to Marathon Park. Not only can you enjoy views of the Yellow River, but you can also take leisurely strolls, exercise, or simply relax amidst the lush greenery. The street corner is lined with numerous restaurants, making it incredibly comfortable and convenient whether you're living, vacationing, or on a business trip. I'll definitely be staying here again in the future. Furthermore, both the front desk staff and the housekeeping team were exceptionally polite and friendly. My only suggestion, if there's an opportunity in the future, would be to upgrade the elevator access system. It's a bit inconvenient for taller guests to have to bend down every time to swipe their cards. Wishing the Crowne Plaza Lanzhou continued success! Thumbs up 👍

This is one of the best hotels I stayed at during my entire Gannan loop road trip. The hotel lobby is luxurious and grand, with ample parking, especially the underground parking garage with a height limit of 2.5 meters, which is really convenient for those driving. The receptionist was exceptionally friendly and responsive, and even upgraded my room. The room was newly decorated and fully equipped. All towels and cups were disposable and sterilized. The bedding was clean and comfortable, with attention to detail. The kettle, in particular, has a temperature-controlled spout and is a godsend for coffee lovers. The breakfast was also plentiful, and the ingredients were clearly very fresh, not only satisfying my hunger but also taking care of my emotional well-being. In short, for this price, staying at this hotel is absolutely the best value for money.