Hotels With Pool in Shaanxi, China

The hotel staff were attentive and meticulous; communication via WeChat was smooth whenever we had questions or requests. The breakfast, delivered to our room in a charming, antique-style two-tiered wooden box, was a particular highlight, and the 'saorou' noodles were quite memorable. The high-altitude pool and the Clock Tower viewing platform offer unique perspectives of the ancient city. The overall ambiance of the hotel is relaxed and distinctive, and the parting gift was a delightful touch.

Having stayed in numerous hotels, from small boutique to large chains, this is the first time I've encountered such exceptional service at a hotel that also offers great value for money! Everyone went above and beyond to help us! This was our first trip with our 2-month-old baby, and we had a lot of stuff. The security guards downstairs were incredibly warm, patient, and meticulous in helping us. We had a ton of luggage and baby items daily, and they never once made us feel like a bother, always assisting us with loading and unloading. We're truly grateful! The room was cleaned thoroughly every day, and they thoughtfully set up a playpen for us. The staff at the breakfast restaurant were also very welcoming each morning. This trip really allowed us to experience the warmth and hospitality of the people of Xi'an! I genuinely recommend this place! It's absolutely worth the price!

Our stay was very comfortable, and I must commend Manager Sarah. She responded quickly to unexpected situations, and her solutions were reasonable and efficient, without any buck-passing or delays. Her communication was gentle and patient, and she paid attention to every detail, consistently demonstrating professionalism. The excellent service left a deep impression, and we will definitely choose to stay here again next time.

Environment: The location is super convenient, right out of the subway station, and the room environment is also great. Service: Star-rated service, no need to say more. Dining: Breakfast is good, but queuing during peak hours affects the experience a bit. Additional services: Booked an Executive Suite, which came with many配套 (additional) services, but unfortunately, due to time constraints, I didn't get to experience them all.

Arrived in Xi'an, and a light rain brought a welcome calm to the sweltering heat. The hotel staff were incredibly friendly, especially the ones at the entrance. When a car arrived, they'd help guests load large luggage into the trunk and even open the car door. Everything was handled with such thoughtful detail. As for the hotel's environment, it's simply beyond words. The serene garden right before your eyes offers a peaceful retreat amidst the bustling city. Its central location makes getting anywhere a breeze... And after a soak in the tub with those wonderfully fragrant toiletries, you're sure to drift off into a peaceful sleep.

Very satisfied! Facilities: All the fixtures are brand new. The shower pressure is great and very comfortable. There's no old or worn-out feeling as some negative reviews mentioned, only understated luxury. Cleanliness: It's cleaned very well every day, and they even noticed we had a child and thoughtfully left two extra bottles of water, which was very attentive and considerate. Ambiance: The antique-style decor is in keeping with the age of the hotel, and both the kids and elders really enjoyed this style. Since we're in a thousand-year-old capital, of course, we want to stay in a hotel with historical charm! There's a bronze carriage in the lobby and Tang Sancai pottery in the room, giving a feeling of traveling back 5000 years. My child even said our hotel is like a museum! Service: From check-in to check-out, every staff member we encountered was smiling and had an excellent attitude.

Arriving weary and tired to be welcomed by lively, friendly locals having drinks by the roof terrace pool. This is not the welcome I expected to Xi’an at all! But it was very fun. The hotel is clean, the staff are friendly and helpful, going out of their way to ensure I understood what was going on, and striving to make adjustments to my booking details where necessary. The distance from the centre means much less traffic when travelling to and from the station or other sites - making the location very convenient. The food and drinks by the roof terrace have a very wide selection, which is all delicious and comes with great service. I would definitely stay again.

The Jinjiang Hotel brand truly lives up to its reputation; the entire hotel is well-equipped with excellent facilities. All amenities in the room are top-notch, from the quality toilet paper and slippers to the ample supply of premium bottled water. The breakfast spread is incredibly rich, offering a great mix of Chinese, Western, and local dishes, all prepared with great attention to detail. The staff are attentive and professional in all aspects, tracking everything efficiently and providing warm, courteous service. This hotel is definitely worth staying at again and recommending.

This hotel is pretty good, with a nice overall environment. The accommodation and services were excellent, and our room even got upgraded. Housekeeping was on point, and it's conveniently close to the airport. I'll definitely choose this place for future business trips. The only minor issue was that the airport shuttle left before the scheduled time, and I almost missed my flight.

The hotel service is excellent, and any issues were promptly resolved. The butler was very responsive, making it a great experience for new guests and families with children. The hot springs were fantastic, and the service in that area was also great; my nails looked beautiful, and the spa was very relaxing. I wouldn't recommend the outdoor children's playground, though, as there was no service, and the staff's attitude was quite poor. The pet park was clean, but they charge for all children regardless of age, and adults accompanying them also need a separate ticket. The purebred cats and dogs were interesting, and the service was good; my child even got to pet a snake. Overall, my child had a wonderful time!