Posted on Aug 18, 2026|Guestroom - Double Bed (Bathtub)
Guest User**Title: Avoid this hotel ⚡️ Only informed about renovations at midnight? Don't come here with elderly or children!**
**Body:**
Traveling with elderly and children is already tiring, but staying at this hotel was a huge mistake! This is definitely the worst experience I've ever had, with absolutely no service to speak of 😡.
During check-in, they casually mentioned that renovations were happening downstairs and it would be noisy! Why wasn't this communicated earlier? The hotel actually said, ”You can switch to another hotel”... Their emotional intelligence is seriously questionable. In the middle of the night, where do they expect us to go with our family? Seeing my elderly parents and children, I had no choice but to swallow my anger and stay. This kind of hidden information is truly infuriating! 🤬
Before checking in, I messaged them on WeChat asking if they had anything for elderly or children, naively hoping they'd thoughtfully prepare a late-night snack. Turns out, that was just my wishful thinking! Just because it was one minute past ten, the late-night snack was gone, leaving only some plain porridge without any side dishes. Even the parking entrance was incredibly hard to find, which led to a delay in checking in. I'm so exhausted 🤦♀️. Perhaps the service at my previous hotel was too good; they even left warm sweet soup in thermos containers in the room on hot nights. This hotel really pales in comparison!
Pretty facades are all the same; I really can't stay at a hotel with no service! What's the use of having only a beautiful rooftop pool and night view? I hope the hotel addresses these issues and doesn't take guests for granted. Be very careful when choosing a hotel! Don't use your vacation time to test things out! 🙅♀️
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Price per night from:VND 2,957,832
Posted on Jun 25, 2026
RouguibeiguoHaving stayed in numerous hotels, from small boutique to large chains, this is the first time I've encountered such exceptional service at a hotel that also offers great value for money! Everyone went above and beyond to help us!
This was our first trip with our 2-month-old baby, and we had a lot of stuff. The security guards downstairs were incredibly warm, patient, and meticulous in helping us. We had a ton of luggage and baby items daily, and they never once made us feel like a bother, always assisting us with loading and unloading. We're truly grateful!
The room was cleaned thoroughly every day, and they thoughtfully set up a playpen for us. The staff at the breakfast restaurant were also very welcoming each morning. This trip really allowed us to experience the warmth and hospitality of the people of Xi'an! I genuinely recommend this place! It's absolutely worth the price!
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Price per night from:VND 1,539,161
Posted on Aug 10, 2026|Deluxe King Room
Guest User
The hygiene was excellent, the room was clean and dry, and the service was professional and meticulous. I requested a quiet room, and the staff arranged it very thoughtfully. The experience was great, and the quiet environment was perfect for relaxation. Overall, I was very satisfied with everything; the check-in experience was excellent, and it's definitely worth staying again and again!
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Price per night from:VND 2,316,515
Posted on Aug 21, 2026|Deluxe Double Room
Guest UserThe hotel's location is super convenient, right at the entrance to Metro Line 2. There are also plenty of great dining options nearby, with a wide variety to choose from. Breakfast was good, with some local snacks available. The hygiene was excellent, and the hotel facilities are very well-maintained. I didn't notice any significant damage. The only downside was that the air conditioning wasn't very strong, from the lobby to the guest rooms, it was just a bit lacking. Also, the tea bags had an expiration date almost a year from now, which, while still within the shelf life, felt a bit odd.
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Price per night from:VND 1,741,273
Posted on Aug 17, 2026|Premium Garden View Twin
Guest UserThis was the first hotel where I stayed for five consecutive nights. I'd go to Mount Hua and Xianyang during the day and return here in the evenings. Even though the hotel has been open for over ten years, the black mahogany decor in the rooms is still very well maintained. The huge lobby is incredibly grand; the only other hotel I've stayed in that can compare is the Zhongwu Hotel. The hotel's breakfast truly deserves a mention – it's incredibly varied, and the quality is excellent. They offer local specialties like 'Youpo Mian' (oil-splashed noodles) and 'Roujiamo' (Chinese hamburger), which taste just as good as what you'd find in a specialized restaurant. The attached Spanish restaurant is also authentically styled. The hotel service was great too; a minor issue upon check-in was resolved quickly, and they even gave me an extra breakfast. The hotel environment is also fantastic, with a resort-style garden. The back exit leads directly to the Furong Xintiandi commercial complex, and the front exit opens to Qujiang Relic Park, which is lovely for an morning stroll. It's also not far from the Tang Paradise and the Grand Tang Everbright City. For other destinations, there are subway and bus stations near the hotel. The only downside was that the TV signal wasn't great, with only a few channels working properly. However, since I was out late and back late every day, I didn't have much time to watch TV anyway, but I still hope they can improve it.
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Price per night from:VND 3,124,964
Posted on Jul 18, 2026|Hilton Twin Room
Guest UserThe location is fantastic, making it super convenient to get to all the attractions. This was our first time visiting Xi'an with the kids, and they absolutely loved it! We'll definitely be back to stay here again. The front desk staff were incredibly welcoming, and they even gave us a gift when we checked out.
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Price per night from:VND 1,690,745
Posted on Jul 8, 2026|Platform Capsule · Linglong Big Bed Room
Javan TArriving weary and tired to be welcomed by lively, friendly locals having drinks by the roof terrace pool. This is not the welcome I expected to Xi’an at all! But it was very fun.
The hotel is clean, the staff are friendly and helpful, going out of their way to ensure I understood what was going on, and striving to make adjustments to my booking details where necessary.
The distance from the centre means much less traffic when travelling to and from the station or other sites - making the location very convenient.
The food and drinks by the roof terrace have a very wide selection, which is all delicious and comes with great service.
I would definitely stay again.
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Price per night from:VND 687,958
Posted on Mar 24, 2026|Superior 2-bed Room
Anonymous UserThe hotel is located in the city center, a 10-minute walk from the Bell Tower. The surrounding area is bustling with businesses, making it convenient to find all sorts of snacks. The hotel offers free underground parking, which is a rare find in this area. The front desk staff were very welcoming and even upgraded my room, which was a lovely touch. Highly recommend! 👍
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Price per night from:VND 1,216,559
Posted on Jun 26, 2026
Guest UserI couldn’t have had a more comfortable nor convenient experience at Xi’an Airport Hotel. I’m amazed by the quality of service and amenities I got for the price. I had an executive suite overlooking the runway and could see planes taking off from my bed in the morning. I was able to enjoy a breakfast buffet of wide variety, the gym and changing rooms with sauna. If I’d have had time I’d have used the pool also which looked lovely. There was a very convenient shuttle to Terminal 5 for my departure and when I arrived the airport was very conveniently located within terminal 3. Staff were helpful with bags. If I get a chance, I’ll definitely be back!
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Price per night from:VND 1,282,634
Posted on Aug 24, 2026|Family-friendly 2-bed Room
Sadandeshizhe
We booked a family-themed room for this stay, and the overall experience exceeded our expectations. Angsana's service made us feel truly warm and cared for. Our butler was responsive and attentive, very friendly towards children, and helped coordinate all our requests, big or small. They even proactively followed up on our stay experience.
During the summer holiday, the hotel was bustling with children playing everywhere. The heated pool and dedicated kids' play area were fully equipped, offering plenty of activities for children. The location is convenient for getting around, and after a long day of fun, we could unwind in the natural hot springs – perfect for a family getaway. The staff were thoughtful and patient, making it an ideal choice for a family vacation.
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Price per night from:VND 2,188,252