Hotels in Asa Norte,Brasilia100% of visitors choose this area
LLuís Rodolfo2024.02.29
Everything was excellent, only one problem when I arrived to check in, I bought by trip trip trip room, couple bed + 1 single bed for my son, and when they entered, they said I was booked by the voucher a double, There first my son slept in a chair that turned bed, but uncomfortable, after 2 nights, they put a portable bed, because the chair bed was wet, perhaps in the room cleaning service, at the most, mainly the service by all staff was excellent.
Hotels in Asa Norte,Brasilia100% of visitors choose this area
AAnonymous User2024.07.22
Old rooms, towels are too old for the level of the hotel. Good breakfast, comfortable beds and nice balcony view. Female staff was great but male staff were quite rude.
Hotels in Asa Norte,Brasilia100% of visitors choose this area
OOlavo Kochi2023.09.26
Good morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
Hotel needs a renovation, it is beautiful outside but it has old carpets, very old towels, were even scrapped, furniture completely out of the room, moreover it is not clear at any time at the moment of the reservation that you will not have access the pool of the complex, which is the beach of the lake, we reserve only for that. They reported that as the two hotels have been very full they have chosen to make this division is only Royal has access, but as it is not clear and sometimes when I was not, I reserved without knowing anything and it was a disappointment.
Aware officials.
Hotels in Asa Norte,Brasilia100% of visitors choose this area
GGuest User2023.10.18
The hotel is very well located and has excellent service by staff. It is desired in the cleaning question, from some specific environments, in my case the sauna was a pretty unpleasant and dirty smell.
Hotels in Asa Norte,Brasilia100% of visitors choose this area
GGuest User2023.11.28
Location, coffee, the views are excellent.
The only thing I was disappointed was the pool because when booking it was all normal, and after a few days I searched the site and the outer pool would be disabled and that would return to 21/11 what didn't happen.
I chose the architecture and the proximity to the lake, and it is a very impressive building, but I didn't feel comfortable during my stay. I'm used to a very specific profile of customers, foreigners, older people. The city has a reputation for lobbyists in the proximity of the presidential palace. Some staff were very careful, with the focus on the coffee supervisor, very sympathetic. However, for more than once, I felt being treated with a hardness as a reception official and I was followed by security when taking pictures from the surroundings.
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JJoão FelipeI chose the architecture and the proximity to the lake, and it is a very impressive building, but I didn't feel comfortable during my stay. I'm used to a very specific profile of customers, foreigners, older people. The city has a reputation for lobbyists in the proximity of the presidential palace. Some staff were very careful, with the focus on the coffee supervisor, very sympathetic. However, for more than once, I felt being treated with a hardness as a reception official and I was followed by security when taking pictures from the surroundings.
JJocielleA estrutura do hotel é boa, higienizado e organizado. No entanto, como estava em viagem sozinha, reservei uma acomodação para 1 pessoa. Chegando lá, me assustei com o tamanho do quarto, que eles intitulam ”cabine”. Muito pequeno, sem janela. Cabe malmente a cama de solteiro e o banheiro pequeno (com chuveiro elétrico pendurado por uma corda). Acabei tendo uma crise de pânico, e ao pedir ajuda, eles informaram que não poderiam fazer o upgrade do quarto. Depois de insistir e deixando claro que eu estava disposta a pagar pelo upgrade, eles conseguiram um quarto maior, com janela, por um valor de 200 reais a mais a diária. Portanto, não recomendo a reserva do quarto tipo cabine, pois não oferece o benefício e conforto equivalente ao preço cobrado. Para quem tem crises de pânico e de lugares apertados: Fuja!
AAnonymous UserOld rooms, towels are too old for the level of the hotel. Good breakfast, comfortable beds and nice balcony view. Female staff was great but male staff were quite rude.
GGuest UserWhenever I go to Brazil I stay in this hotel nearby the place I do after graduation and for the comfort of the hotel. The rooms are great, breakfast is amazing and varied.
OOlavo KochiGood morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
WWalesca Barbosa de Souza TonháMinha estadia no Windsor Brasília foi simplesmente incrível! O atendimento da equipe foi impecável, desde o check-in até o check-out. O hotel é luxuoso, com instalações muito bem cuidadas. Meu quarto era espaçoso e confortável, com uma vista legal da cidade.O café da manhã oferecido pelo hotel é uma verdadeira delícia, com uma grande variedade de opções frescas e saborosas. A localização é excelente, perto de pontos turísticos importantes e com fácil acesso a transporte público.Além disso, o Windsor Brasília se destaca pelo compromisso com a limpeza e medidas de segurança, o que me fez sentir muito confortável durante toda a minha estadia.Recomendo este hotel a todos que visitarem Brasília.
MMarcusInternet and television didn't work properly, the technician only came to the room the next day at 7 am. Leaking bathroom stall, bathroom sockets not working. Charging for breakfast, which had already been agreed upon when purchasing the reservation.
HHANYONGThere is no kettle, I asked the front desk to ask for it, and the answer was: I gave it to you and the others were gone. The room facilities are old, the gym only has three treadmills and few other equipment.
Jjoyce66666The hotel staff is still more polite and friendly, willing to assist guests to deal with problems, although late check-out is not possible. Hotel facilities are general, relatively old, bathroom windows have no screens, open is directly outdoor. The street is quite noisy, basically can't sleep well, sleep is afraid of sound careful consideration. Hotel laundry is very expensive, meaning that the price of laundry is more expensive than the five-star hotel in Brasilia, the room is also ordering, I don't know why. Although the room price is cheaper than five stars, the facilities and services are also correspondingly insufficient, but the pricing of meals and laundry is difficult to understand.
GGuest UserComfortable but old accommodation, minibar barely cools drinks.
Breakfast left something to be desired, the bread was dry and apparently stale. Little variety of food.
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