During the second week at the hotel, I wanted to change rooms. They gave me an upgraded room, with a bigger TV, better curtains, a coffee machine and a kettle.
Excellent view from the room and terrace.
Breakfast is practically the same every day. Over time it becomes dull.
The hotel is well located opposite a shopping center. There are different rooms and also different qualities. You should be able to choose a room if possible.The service at the reception and breakfast is excellent and the breakfast is rather average.
The hotel staff is still more polite and friendly, willing to assist guests to deal with problems, although late check-out is not possible. Hotel facilities are general, relatively old, bathroom windows have no screens, open is directly outdoor. The street is quite noisy, basically can't sleep well, sleep is afraid of sound careful consideration. Hotel laundry is very expensive, meaning that the price of laundry is more expensive than the five-star hotel in Brasilia, the room is also ordering, I don't know why. Although the room price is cheaper than five stars, the facilities and services are also correspondingly insufficient, but the pricing of meals and laundry is difficult to understand.
Excellent hotel, all new and very well preserved. Large room with a fantastic view of Brazil. extremely friendly and affordable service. The only reserve for the restaurant, I understand, is a service that does not just make the hotel's excellence, a very good food, a very bad service that leaves much to desire.
Great hotel. Central. There is a cafeteria missing the guests' disposal
Very Good
59 reviews
8.5/10
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KKristina 77I had a wonderful experience at Brasilia Palace Hotel . The staff at this property are all great and accommodating , they go over and beyond to make your stay comfortable , call a taxi for you if you need and give suggestions about the cities do’s and don’ts ! The facilities are spectacular, a quite place with a stunning lake view , the pool is huge and the buffet breakfast is very delicious and versatile , one can find lactose free milk and gluten free bread there for example! The rooms were spacious and clean with a signature scent , also the beds are very comfortable ! Would definitely send a friend there !☺️☺️☺️
JJocielleA estrutura do hotel é boa, higienizado e organizado. No entanto, como estava em viagem sozinha, reservei uma acomodação para 1 pessoa. Chegando lá, me assustei com o tamanho do quarto, que eles intitulam ”cabine”. Muito pequeno, sem janela. Cabe malmente a cama de solteiro e o banheiro pequeno (com chuveiro elétrico pendurado por uma corda). Acabei tendo uma crise de pânico, e ao pedir ajuda, eles informaram que não poderiam fazer o upgrade do quarto. Depois de insistir e deixando claro que eu estava disposta a pagar pelo upgrade, eles conseguiram um quarto maior, com janela, por um valor de 200 reais a mais a diária. Portanto, não recomendo a reserva do quarto tipo cabine, pois não oferece o benefício e conforto equivalente ao preço cobrado. Para quem tem crises de pânico e de lugares apertados: Fuja!
AAlfiusThe reception was very professional and helpful. He speaks many languages, very professional. The room service also very fast and the food was so amazing. The location is very strategic near to Conjunto Plaza Shopping and so many eateries around the hotel. Unfortunately the swimming pool was on maintenance.
FFelipe VacasThe hotel is ok for a night in a long layover in Brasilia. It is far from the city but very close to the airport. However, they do not offer any transfer to the airport. Walking is not long (about 10 min walk) but the walking path is filthy and moody especially if it rains. They suggest you to get an uber, but it gets very expensive during a rainy time.
The room is very basic. Beds are tiny.
Breakfast is very good!
OOlavo KochiGood morning ! I stayed in an accessible standard room, without request, could at least warn me at check-in, I reported that the bathroom movie was stuck, there were no provision, I asked 2 covers, I was only answered in 2a. request. The hotel has a standard that is simple to take care of.
IIvan AugustoThe accommodation was expected. Breakfast is very good, well served and with several options. They only don't trust the photos shown in Trip.com, because it does not match the accommodation provided by the hotel. The photos contain a water massage bathroom in the bathroom, which was not available in the reservation.
MM253585****The place is located in the center of Brasilia. It is opposite the shopping mall. It is relatively convenient. The hotel is clean and the service attitude is good. It is very welcoming. Please pay attention to whether the hotel provides breakfast. It is relatively cost-effective. It is relatively new and parking is available. However, the air conditioner is a bit noisy. Taking a shower requires hot and cold water.
HHANYONGThere is no kettle, I asked the front desk to ask for it, and the answer was: I gave it to you and the others were gone. The room facilities are old, the gym only has three treadmills and few other equipment.
Jjoyce66666The hotel staff is still more polite and friendly, willing to assist guests to deal with problems, although late check-out is not possible. Hotel facilities are general, relatively old, bathroom windows have no screens, open is directly outdoor. The street is quite noisy, basically can't sleep well, sleep is afraid of sound careful consideration. Hotel laundry is very expensive, meaning that the price of laundry is more expensive than the five-star hotel in Brasilia, the room is also ordering, I don't know why. Although the room price is cheaper than five stars, the facilities and services are also correspondingly insufficient, but the pricing of meals and laundry is difficult to understand.
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