Stay was standard and as expected. Large room and large bathroom.
Staff were very helpful however, we requested for a higher floor and with sea view which they accommodated they also accommodated and prepared a breakfast box as we were due to checkout very early before the service started.
Chambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)
The overall feeling is okay.
Facilities: Facilities are OK, there is an elevator but no air conditioning.
Hygienic: The sanitary condition is OK, and the whole is clean.
Environment: OK, in the mountains, the air is fresh.
Service: Good service and warm reception.
Following the hotel last night, another very good Best Western, the view of the mid-mountain is unbeatable, the hotel staff is very polite, and brought three room cards for different rooms, took me upstairs, and let me choose one!
I recently had the pleasure of staying at the exquisite Grand Hotel Villa Balbi in Sestri Levante. It was an experience I will never forget. From the moment I arrived, I was blown away by the stunning location and unparalleled hospitality this luxurious hotel offered.
The hotel is in a magnificent historical villa, surrounded by lush gardens and overlooking the spectacular Ligurian Sea. The breathtaking views of the sea and the picturesque town of Sestri Levante made my stay even more memorable.
Upon arrival, I was greeted by friendly and professional staff, attentive to my every need throughout my stay. Check-in was smooth and efficient.
My room was delightful, with a plush, comfortable bed and a spacious bathroom with a rain shower.
The room was immaculately clean, and the housekeeping staff went above and beyond to ensure it remained so during my stay.
Breakfast was a lavish spread of freshly baked pastries, local cheeses, and various fruits and cereals, providing the perfect start to my day.
I took advantage of the hotel's beautiful outdoor pool area. The pool area featured comfortable loungers, allowing for relaxing and soaking up the Mediterranean sun.
The true highlight of my stay, however, was the exceptional service provided by the Grand Hotel Villa Balbi staff. They were always friendly, courteous, and eager to assist, making me feel at home. Their professionalism and attention to detail were commendable and contributed significantly to my overall experience.
My stay at the Grand Hotel Villa Balbi in Sestri Levante was an unforgettable experience that exceeded my expectations. The stunning location, luxurious accommodations, and exceptional service create a magical and memorable getaway. I wholeheartedly recommend this hotel to anyone seeking a luxurious and relaxing escape on the Italian Riviera.
Es ist ein recht altes Gebäude, wahrscheinlich soetwas wie ein kleines Kloster, d. h. Breite Flure mit alten Holzdielen, Höhe Räume, viele Verzierungen, Es hat was, Unser Zimmer war angemessen, wie beschrieben, allerdings eine recht alte Ausstattung, es sollte mal erneuert werden.Zudem hatten wir noch eine riesige Dachterrasse mit Blick über die Stadt, schon toll. Dennoch, das Preis-/Leistungsverhältnis passt, wir sind zufrieden. Es gibt ein sehr hochwertiges und reichhaltiges Frühstück. Wer auf einen guten Start in den Tag Wert legt, ist hier richtig. Kleine Geschäfte und Lokale sind wirklich nur wenige Meter die Straße runter entfernt.
The hotel was clean and much bigger than we anticipated. It was a bit of a hassle getting checked in online to get our “digital” room key. There was no one at reception so we had to call multiple times and chat via whatsapp. Ended up talking about 45 minutes.
Nice hotel with perfect parking garage and very good breakfast and coffee, kind breakfast staff and clean and spacious room.
Very Good
107 reviews
8.7/10
Check Availability
See All Hotels With Pool in Liguria
Travelers Reviews of Liguria Hotels
See all
8,7/10
Very Good
The hotel was good, outstirk of city, breakfeast is italian, so really good ! . However, it is situated at a considerable distance from the city centre which is not great for shopping and visiting.
A very pleasant stay overall. The hotel is clean, well-maintained, and thoughtfully designed, with comfortable rooms and good soundproofing. Staff members are professional, polite, and always willing to help, which made the experience smooth from check-in to check-out. The location is convenient for sightseeing and daily activities, while still being quiet enough to relax. Facilities are well managed, and the overall atmosphere feels safe and welcoming. A great choice for both leisure and family travelers.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.