Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
Great location for business, close to many offices and easy transportation access. The room was clean, tidy, and comfortable. Service was good and staff were polite and responsive. Amenities were adequate for a short business stay. Overall, I had a smooth and pleasant experience. Recommended for business travelers who need convenience and comfort.
excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
Please increase the cleanliness of the room, some area already look dirty.
Check in time to be increase
There should be option for deposit with Credit Card
Breakfast was good
Staffs number need to be reviewed as it took quite long to deliver our request
We also brought a car and registered that on the receptionist but seems the system is not working properly then we kept paying
This is my 2nd stay. I like Batiqa's ambience so I booked again.
Pros :
+ super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks
+ mini gym with some good equipments for working out
+ sofa on the room
+ comfy beds with large pillows
Cons :
- the room is not soundproofed. Outside noises can be heard
- when I entered the room, there is a certain smell which I don't know where it comes from
One of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
Great place with a strategic location. The only downside was the breakfast menu, which didn't offer many choices for a 5-star hotel. The selection was limited, more like what you'd find at a 3 or 4-star hotel.
Facilities: Separate building, small front desk, inconvenient parking.
Hygiene: The cups were a bit dusty/dirty.
Service: Excellent service, warm and polite.
Environment: Good location with plenty of dining, shopping, and entertainment options nearby. Generally recommended.
GGuest Userexcellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
SSantochI stayed in this hotel because of seeing many reviews admire its breakfast very good and it is true even though I could not find my favorite food of lupis and lontong sayur, he he...
GGuest UserOne of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
WW.A.W.A.NHad a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
AAnonymous UserThis is my 2nd stay. I like Batiqa's ambience so I booked again.
Pros :
+ super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks
+ mini gym with some good equipments for working out
+ sofa on the room
+ comfy beds with large pillows
Cons :
- the room is not soundproofed. Outside noises can be heard
- when I entered the room, there is a certain smell which I don't know where it comes from
GGuest UserPlease increase the cleanliness of the room, some area already look dirty.
Check in time to be increase
There should be option for deposit with Credit Card
Breakfast was good
Staffs number need to be reviewed as it took quite long to deliver our request
We also brought a car and registered that on the receptionist but seems the system is not working properly then we kept paying
AAnonymous UserGreat location for business, close to many offices and easy transportation access. The room was clean, tidy, and comfortable. Service was good and staff were polite and responsive. Amenities were adequate for a short business stay. Overall, I had a smooth and pleasant experience. Recommended for business travelers who need convenience and comfort.
FFenlibenpaodedaeFacilities: Separate building, small front desk, inconvenient parking.
Hygiene: The cups were a bit dusty/dirty.
Service: Excellent service, warm and polite.
Environment: Good location with plenty of dining, shopping, and entertainment options nearby. Generally recommended.
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