GGuest UserYou truly appreciate the difference when you have something to compare it to. I first stayed at Datong Hotel thirty years ago, so naturally, it was my top choice for this visit to Datong.
Let's start with the 'positives'. For my first night, I chose the VIP building, thinking that with the country's rapid development, hotel accommodations must have advanced significantly. The promotional materials also touted its spacious and new rooms. However, upon checking in, I felt it wasn't worth the price. The front desk clearly had better rooms available but was unwilling to offer them without an additional charge for these 'so-called' superior rooms. It makes me wonder if the front desk staff has ever stayed in a four-star hotel or above. The VIP building's only real 'plus' was its larger space; otherwise, nothing felt particularly impressive. In the VIP building, the bathroom fixtures were broken, the walls didn't appear thoroughly scrubbed, and the carpet was dirty.
This judgment was drawn from a direct comparison. Dissatisfied with the VIP building, I decisively checked out and opted for the old building, where I had stayed three decades ago. I was touched by the elderly gentleman at the front desk even before seeing the room. Upon checking in, I discovered that apart from the room size being smaller than in the VIP building, everything else was equally good, if not better. The elderly gentleman at check-in introduced the amenities along the way – his service was truly commendable, and I plan to get his name for a special mention in a future review. The old building's walls were freshly painted, and the carpet was notably cleaner than in the VIP building. The toiletries also felt superior to those in the VIP building. The headboard cushions were clean and tidy, and the curtains were elegantly neat and clean.
Suggestions for the old building: The TV is quite old; replacing it shouldn't be too expensive. Attention to detail is crucial: the faucet handles, though old, have a noble appearance. The only imperfection is the missing small cap on the handle – a small blemish on an otherwise noble piece. The bathtub drain was malfunctioning. The shower curtain could be raised slightly higher. Since there are paintings, their frames should be clean and clear. The small cap on the toilet seat was also missing. Most importantly, the bathroom floor was quite slippery; measures should be taken to prevent guests from falling. Additionally, the old building's self-promotion is lacking. Enlarged photos of renowned figures who once stayed here should be displayed prominently. No other hotel in Datong boasts such an honor, and that's precisely your unique selling point.
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