Literally can’t fault it here at all, above all else the staff are a super friendly super beautiful bunch!
Also though the facility is great. It’s HUGE and there is an elevator which I like :)
My brother and I had a wonderful time at this hotel! The service was great and the amenities were outstanding. The pool was wonderful and the wristbands they give you made paying for drinks and dinner so easy. Overall it was a great value and we loved every minute we stayed there.
One thing to note is that this hotel is in the middle of a jungle, so even with doors and windows closed there were some bugs that managed to get into our bungalow.
The hotel was great, and we had a wonderful time during our stay.
However, we were surprised that upon arrival, the staff wanted to transfer us to another Irotama hotel, which is usually less expensive than the one we had booked. We had to insist on receiving the accommodation we had paid for rather than being moved to a different property. Apart from this issue, our stay was very enjoyable.
The hotel is very clean and welcoming. The room was spacious and comfortable, with a good level of comfort and a very comfortable bed. I also appreciated the pool and lounge bar service, which were very convenient for relaxing after a busy day. It's just a few minutes' walk from Plaza de los Novios, the lively tourist hub of Santa Marta.
The hotel is located in a quiet area without noise from partying people. The facilities are well maintained and all the staff is very nice and helpful. We enjoyed our stay very much and would return for sure.
Asked a quiet room but got a window directed to the lobby... No problem until some noisy people arrived the last morning to sit and wait for their rooms in stead of going for a walk in the city.
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