The service was really bad too. They didn't come to clean the room for several days straight afterwards, and when the tissue box ran out, they wouldn't bring new ones, telling me to go downstairs to the front desk to get them myself. They didn't even provide drinking water in the room.
Hotel near Frankfurt City Centre(Old Town),Frankfurt8.7% of visitors choose this area
EEutama2026.01.04
The Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.
In the centre of Willingen. All at walking distance. Hotel superbly clean. Beautiful rooms, good beds. Perfect shower. Excellent breakfast. Friendly staff.
Sufficient parking opportunity.
No improvements.
The hotel is very central. We were there to the Musical. Not far from the hotel. The rooms are beautifully furnished. Breakfast does not open any wishes. Only the hall bath is a little bit small. Since it rained, many guests wanted to use it, but there are only four beds.
Hotel near Airport Frankfurt,Raunheim68.3% of visitors choose this area
GGuest User2025.10.16
I had to go back to the airport after a day in Phu Quoc. I booked the shuttle, which was convenient since I arrived at night. The shuttle is available in front of doors 5-6 of Terminal 1 B.
Hotel near Airport Frankfurt,Frankfurt68.3% of visitors choose this area
GGuest User2025.12.18
I booked based on being able to check in early; I know airlines crews use this hotel. When I got to the hotel, I could check in early but after 10 AM for additional 50 euros. If I wanted to check in before that I would have to pay for an extra day. I had prepaid the hotel, so I ate that loss and used the 50 euros to apply for a taxi out of there. I asked in an email about early check in which is why I booked that hotel - the email outlined the charge but was not specific in saying before 10 am was another night charge. Wish hotel policy was clearer. Arriving at 05:30, and having to sit in the lobby for hours after 15 hours of flying was unacceptable.
Hotel near Frankfurt City Centre(Old Town),Frankfurt8.7% of visitors choose this area
TTraveller-AS2025.07.28
nice hotel, friendly staff. only downside is that there is no self parking. But Valet service was awesome! room was spacious breakfast was great. close to attractions. love to come back again!
Wir waren auf der Rückfahrt aus dem Urlaub und wollten abends in einem besonderen Restaurant essen und danach nicht bis nach Hause fahren.
Gesucht haben wir ein Hotel mit Pool und da sticht das Best Western Plus ins Auge.
Der Preis mit 72€ ist kaum zu schlagen und daher haben wir gebucht.
Im Auto las meine Frau dann Bewertungen und hoffte das die sich nicht bewahrheiten, denn auf ein lautes und schmutziges Zimmer hatte sie keine Lust.
Als wir ankamen sah es von außen vollkommen ok aus und drinnen wie ein typisches 4 Sterne Business Hotel. Der Empfang war nett und kompetent, wir wurden darauf hingewiesen, dass die Standardzimmer zur Bahnstrecke ( die verläuft direkt hinter dem Hotel) liegen, was uns aber nicht stört. Das Parken im Parkhaus ist mit 18€ vollkommen ok und ja schon fast günstig.
Ein vorab gestellter Wunsch so hoch wie möglich und so weit weg wie möglich vom Fahrstuhl wurde zu 100% entsprochen und wir bekamen das letzte Zimmer (745) im Flur und in der 7 Etage 👍
Das Zimmer war penibel sauber, und sah wirklich toll, fast neu aus.
Dann schnell umgezogen und in die 8 Etage wo der Pool und der Wellnessbereich liegt.
Es war auch dort alles ohne Beanstandung, der ganze Wellnessbereich wirkte neu und da niemand da war, konnten wir uns austoben und hatten den großen Pool und die Sauna Bereich für uns.
Es gibt an diesem Hotel nichts aber auch nichts zu meckern. Wir können die zum Teil schlechten Bewertungen nicht verstehen🤔
Wenn ich ein Hotel an einer Bahnverbindung auswähle, darf ich mich nicht wundern, wenn Züge fahren🤔
Klar ist es lauter aber mit geschlossenem Fenster locker zu Händeln und wer mag, nimmt eben ein Zimmer auf der anderen Seite.
Wir wurden direkt darüber informiert und hätten wechseln können, der Mitarbeiter war kompetent und sehr freundlich.
Für mich ist dieses Hotel eine klare Empfehlung
Hotel near Airport Frankfurt,Kelsterbach68.3% of visitors choose this area
JJulianLeung1232025.02.05
The hotel is well located - 10 minutes by taxi after getting out from Frankfurt (M) Flughafen Fernbf. It is an ideal selection for one night before a long distance flight the next day. And there are also shuttle buses between the hotel and the airport.
The room is nicely organized and their restaurant also offers dinner, which is very comfortable especially when arriving late and tired. They also have sauna and pool if I look in the elevator (but I didn't have the time to try yet).
Their staff can speak perfect English which is quite convenient for persons like me who know only very limited German.
Overall, it is a good choice from my point of view.
Very Good
69 reviews
8.4/10
Price from
MXN$1,125
per night
Check Availability
See All Hotels With Pools in Hessen
Travelers Reviews of Hessen Hotels
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8.6/10
Very Good
GGuest UserI booked based on being able to check in early; I know airlines crews use this hotel. When I got to the hotel, I could check in early but after 10 AM for additional 50 euros. If I wanted to check in before that I would have to pay for an extra day. I had prepaid the hotel, so I ate that loss and used the 50 euros to apply for a taxi out of there. I asked in an email about early check in which is why I booked that hotel - the email outlined the charge but was not specific in saying before 10 am was another night charge. Wish hotel policy was clearer. Arriving at 05:30, and having to sit in the lobby for hours after 15 hours of flying was unacceptable.
EEutamaThe Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.
Hotel near Frankfurt City Centre(Old Town), Frankfurt
Price per night from:MXN$3,449
9.1/10
Great
TTraveller-ASnice hotel, friendly staff. only downside is that there is no self parking. But Valet service was awesome! room was spacious breakfast was great. close to attractions. love to come back again!
Hotel near Frankfurt City Centre(Old Town), Frankfurt
Price per night from:MXN$3,493
7.8/10
Good
GGuest UserWir waren auf der Rückfahrt aus dem Urlaub und wollten abends in einem besonderen Restaurant essen und danach nicht bis nach Hause fahren.
Gesucht haben wir ein Hotel mit Pool und da sticht das Best Western Plus ins Auge.
Der Preis mit 72€ ist kaum zu schlagen und daher haben wir gebucht.
Im Auto las meine Frau dann Bewertungen und hoffte das die sich nicht bewahrheiten, denn auf ein lautes und schmutziges Zimmer hatte sie keine Lust.
Als wir ankamen sah es von außen vollkommen ok aus und drinnen wie ein typisches 4 Sterne Business Hotel. Der Empfang war nett und kompetent, wir wurden darauf hingewiesen, dass die Standardzimmer zur Bahnstrecke ( die verläuft direkt hinter dem Hotel) liegen, was uns aber nicht stört. Das Parken im Parkhaus ist mit 18€ vollkommen ok und ja schon fast günstig.
Ein vorab gestellter Wunsch so hoch wie möglich und so weit weg wie möglich vom Fahrstuhl wurde zu 100% entsprochen und wir bekamen das letzte Zimmer (745) im Flur und in der 7 Etage 👍
Das Zimmer war penibel sauber, und sah wirklich toll, fast neu aus.
Dann schnell umgezogen und in die 8 Etage wo der Pool und der Wellnessbereich liegt.
Es war auch dort alles ohne Beanstandung, der ganze Wellnessbereich wirkte neu und da niemand da war, konnten wir uns austoben und hatten den großen Pool und die Sauna Bereich für uns.
Es gibt an diesem Hotel nichts aber auch nichts zu meckern. Wir können die zum Teil schlechten Bewertungen nicht verstehen🤔
Wenn ich ein Hotel an einer Bahnverbindung auswähle, darf ich mich nicht wundern, wenn Züge fahren🤔
Klar ist es lauter aber mit geschlossenem Fenster locker zu Händeln und wer mag, nimmt eben ein Zimmer auf der anderen Seite.
Wir wurden direkt darüber informiert und hätten wechseln können, der Mitarbeiter war kompetent und sehr freundlich.
Für mich ist dieses Hotel eine klare Empfehlung
SSkazLocation - beside metro
Although location is great, entrance sign is tiny, it was also hidden by the hotel pick up vehicle which resulted in hotel is non visible!
Waste of time hunting of hotel
Image of hotel in term of age and layout is way different, resulted in smaller room due to the layout assign, misleading images provided by hotel
Hotel is showing sign of age compare to newer hotel even if they are under non luxury category
Despite a luxury hotel in branding and price, major dust was found behind the table corner
Wouldn’t recommend the hotel
Hotel near Frankfurt City Centre(Old Town), Frankfurt
Price per night from:MXN$4,140
8.5/10
Very Good
XXiongxiongBearlyStayed for the Nth time. Overall, the price is high. In the middle of the airport and the city, take a taxi to the airport 15-20 Europe. The hotel room is very good, but the electronic system is really backward. You must fill in one word for check-in. There are often room cards that can't swipe the elevator and can't enter the room. Remind everyone to do the formalities early when you are in a hurry.
LLee EanFor a room over €200 per night and rated 4 star, we expected the bathroom to have at least more than just a 3in1 shower gel. Wi-Fi did not work too until issue was brought up to reception, which only an additional set up instruction was given. Pillow was typical cheap with no support kinda German pillow. Unfortunately, we were allocated a room with adjoining balcony whereby cigarette smoke entered the room. Breakfast was good but staff were clearly not well trained. We like the complimentary waffles provided during our stay, but only when we step into restaurant and the staff asked if we’d like some. During check in, this info was communicated to the guest before us but not too us. Very inconsistent.
JJulianLeung123The hotel is well located - 10 minutes by taxi after getting out from Frankfurt (M) Flughafen Fernbf. It is an ideal selection for one night before a long distance flight the next day. And there are also shuttle buses between the hotel and the airport.
The room is nicely organized and their restaurant also offers dinner, which is very comfortable especially when arriving late and tired. They also have sauna and pool if I look in the elevator (but I didn't have the time to try yet).
Their staff can speak perfect English which is quite convenient for persons like me who know only very limited German.
Overall, it is a good choice from my point of view.
GGuest UserEating very good. Rooms are warm - Airco would be welcome or a ventilator. Very friendly staff.
Bike rental at the hotel would also be a nice option because this hotel is on a nice bike route.
GgarygarykunHuge room with washing machine/dryer in the room.
A decent size kitchen with all the amenities available.
There is a dining table and a small living room, and a working desk at the corner.
Views from the balcony!!!!!
It’s basically an apartment that can easily fit a small family for a 4-7days trip.
Reception was extremely helpful and always a smile on his face.
Restaurant is not big but offered me a wide selection of foods for breakfast
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